Reviews
Oil change
Great price on an oil change and fabulous customer service!! They kept me well infirmary, explained things, and had great communication. I would recommend this business to anyone looking for car needs!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Perfect Transaction!!! Highly recommended!
Found a van for my business on the Community Ford website and sent an email inquiry. I was in a very tight budget and the staff worked with me to get where i needed to be on price. Very happy with the experience and willingness to make a deal. I highly recommend Community.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I'm so happy I chose Community Ford!
I had the best experience at Community Ford today! I just moved here from Florida and my Explorer was in need of an oil change, brakes, tires...Everything I will need for an Indiana winter. I'm so happy I chose them! I had a few things to do while I waited. The staff was so helpful! They found me an iPhone charger and even a charger for my Mac Book while I used their FREE WIFI. The service was completely honest, fair, and timely. THANK YOU COMMUNITY FORD!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
2015 Jeep Cherokee
This was the easiest and quickest buying experience I have ever experienced.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Service Department
I took my car in for an oil change and the service department was quick, friendly and efficient. And at a reasonable price too! Will be back for sure.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Good Experience
Recently purchased a used late model Ford Taurus Limited from Community Ford. Reuben Frankenfield was our salesperson, and was very pleasant to deal with. Pricing was competitive. After purchase, we found an unexpected cosmetic issue on the car that Sales Manager Craig Stewart assured us Community Ford would "make right" and they did. It was a good buying experience at Community Ford. I recommend the dealership and Reuben Frakenfield as a salesperson.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your business! We are glad to hear you had a great experience with us and that we were able to fix the cosmetic issue! We're always happy to help customers! Thanks for recommending us and Reuben! Let us know how we can help you in the future!
Great Sales and service
After shopping through auto trader and comparing pricing, we found Community Ford to have the best prices in our area over the bigger dealerships. Our sales person Roger and Internet sales manager Craig worked with us to meet our needs. The sales staff are very friendly and professional. We would recommend Community Ford for your auto needs.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Mike Harrell Owner Soft Touch Auto Wash Camby IN
Ruben and his staff did a fantastic job in showing me a F150 Platinum features and amenities . Best truck I have owned .Currently considering a Mustang gt350 from these guys.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're happy to hear you're enjoying your new F-150 Platinum truck! It's a beautiful truck! We look forward to your return! Thanks for your business!
Lies!
MAde online offer on truck. I was emailed back,called r e p. He said he had Togo to lot to check vehicle, oh no , had service sticker--no testdrivesbrakes. He said he would call back after speaking with service dept he did. Truck k couldn't be sold because of brake system,it was going to auction.. okay back online I had an email from same rep. saying my offer was accepted???? Said he would email back other vehicles I might be able to use, two days later still no word from him. I refuse to do business with anyone who doesn't value dollar, be it 1- 1,000,000. Every dollar counts. Went to dealer in Plainfield, they went out of their way to help get what I needed, I pick it up today. Better truck, newer year, got it into my price ranges
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Community Ford Service Department
We have purchased several vehicles from Community Ford over the years and we have always been satisfied with the deals we got. we also take our vehicles there to be serviced or get the oil changed. The people there are always friendly and easy to talk to. They always explain in detail what the problem might be. The people in the service department are always good to us, so good that around Christmas time we will take them some cookies to eat.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We appreciate your continued business with both our Sales and Service departments. We like to take the time to answer questions and concerns all customers have! Thanks for the cookies too!