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Community Ford

(98 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–12:00pm
Sunday Closed Closed
New (317) 202-1676 (317) 202-1676
Used (317) 202-1596 (317) 202-1596

Reviews

(98 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Oil change

Great price on an oil change and fabulous customer service!! They kept me well infirmary, explained things, and had great communication. I would recommend this business to anyone looking for car needs!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Perfect Transaction!!! Highly recommended!

Found a van for my business on the Community Ford website and sent an email inquiry. I was in a very tight budget and the staff worked with me to get where i needed to be on price. Very happy with the experience and willingness to make a deal. I highly recommend Community.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I'm so happy I chose Community Ford!

I had the best experience at Community Ford today! I just moved here from Florida and my Explorer was in need of an oil change, brakes, tires...Everything I will need for an Indiana winter. I'm so happy I chose them! I had a few things to do while I waited. The staff was so helpful! They found me an iPhone charger and even a charger for my Mac Book while I used their FREE WIFI. The service was completely honest, fair, and timely. THANK YOU COMMUNITY FORD!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
2 people out of 2 found this review helpful.

2015 Jeep Cherokee

This was the easiest and quickest buying experience I have ever experienced.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Service Department

I took my car in for an oil change and the service department was quick, friendly and efficient. And at a reasonable price too! Will be back for sure.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

Good Experience

Recently purchased a used late model Ford Taurus Limited from Community Ford. Reuben Frankenfield was our salesperson, and was very pleasant to deal with. Pricing was competitive. After purchase, we found an unexpected cosmetic issue on the car that Sales Manager Craig Stewart assured us Community Ford would "make right" and they did. It was a good buying experience at Community Ford. I recommend the dealership and Reuben Frakenfield as a salesperson.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your business! We are glad to hear you had a great experience with us and that we were able to fix the cosmetic issue! We're always happy to help customers! Thanks for recommending us and Reuben! Let us know how we can help you in the future!

Great Sales and service

After shopping through auto trader and comparing pricing, we found Community Ford to have the best prices in our area over the bigger dealerships. Our sales person Roger and Internet sales manager Craig worked with us to meet our needs. The sales staff are very friendly and professional. We would recommend Community Ford for your auto needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Mike Harrell Owner Soft Touch Auto Wash Camby IN

Ruben and his staff did a fantastic job in showing me a F150 Platinum features and amenities . Best truck I have owned .Currently considering a Mustang gt350 from these guys.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We're happy to hear you're enjoying your new F-150 Platinum truck! It's a beautiful truck! We look forward to your return! Thanks for your business!

Lies!

MAde online offer on truck. I was emailed back,called r e p. He said he had Togo to lot to check vehicle, oh no , had service sticker--no testdrivesbrakes. He said he would call back after speaking with service dept he did. Truck k couldn't be sold because of brake system,it was going to auction.. okay back online I had an email from same rep. saying my offer was accepted???? Said he would email back other vehicles I might be able to use, two days later still no word from him. I refuse to do business with anyone who doesn't value dollar, be it 1- 1,000,000. Every dollar counts. Went to dealer in Plainfield, they went out of their way to help get what I needed, I pick it up today. Better truck, newer year, got it into my price ranges

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Community Ford Service Department

We have purchased several vehicles from Community Ford over the years and we have always been satisfied with the deals we got. we also take our vehicles there to be serviced or get the oil changed. The people there are always friendly and easy to talk to. They always explain in detail what the problem might be. The people in the service department are always good to us, so good that around Christmas time we will take them some cookies to eat.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We appreciate your continued business with both our Sales and Service departments. We like to take the time to answer questions and concerns all customers have! Thanks for the cookies too!