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All Star Chrysler Dodge Jeep of Denham Springs

(482 reviews)
Visit All Star Chrysler Dodge Jeep of Denham Springs
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 4:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–4:00pm
Sunday Closed Closed
2021 consumer dealer award
View 1 awards
2021 consumer dealer award
New (225) 304-6716 (225) 304-6716
Used (225) 304-0987 (225) 304-0987
Service (225) 304-5235 (225) 304-5235

Reviews

(482 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of All Star Chrysler Dodge Jeep of Denham Springs from DealerRater.

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Worst experience ever ! Avoid this dealership

We went in to look at a dodge Durango rt . We couldn’t come up with a note we were comfortable with so we left. Next morning they blew my phone up saying they got my note below what I wanted to pay. Ok wonderful you have a deal I said. Getting dressed and heading your way . Hey a call a few minutes later that someone else was on the way and were buying the vehicle. What a crock you blow my phone up with calls and text messages waking everyone up including my two babies and once we said we heading that way to purchase y’all call me back and say don’t come we have someone else on the way. That is bad business when we were already coming.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hello Ciji, We would appreciate the opportunity to talk about your review regarding your experience with our Sales Team here at All Star Chrysler Dodge Jeep Ram. Please reach out directly so we can discuss this further. Thank you for your time, Sincerely, All Star Customer Care reviews@allstarautomotive.com

Wife wanted a jeep

Had a great experience at Allstate dodge! Trestler, Jazz and Rodney helped make my wife’s dream of owning a jeep come true in an extremely pleasant, fast and easy way. Would highly recommend working with them again in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We are grateful for you leaving us a five-star review and for recommending our services, Kristy. It brings us joy to know that our Sales Team was able to make your wife's dreams of owning a Jeep come true. You can always count on having a great experience at All Star Chrysler Dodge Jeep Ram. Come by and see us anytime.

Absolutely the worst experience with a dealership EVER!

Absolutely the worst experience with a dealership EVER! We were there ALL day and kept getting put aside for the salesman and sales manager to help other customers! We were traveling through the state when we lost our motor. We were at the dealer from 6:30 am until 5pm! There was a recall on our truck, so they scheduled us for 1st thing Monday morning on our way back through the state, and again we were stuck at the dealership until about 4pm! THEN the dealership did not complete all the paperwork and send it to our state for registration. We went through 2 temporary tags, waiting for the dealership to send all the paperwork after NUMEROUS calls from both me and my husband. We ended up paying the late fees to our Tax Collector Office out of pocket so that we could get our truck registered and tags, and was told from the dealership that they would overnight me a reimbursement check to pay me back for there error. Here it is, 2 months later, and after MANY calls and texts, I STILL HAVEN'T gotten reimbursed!! I would NEVER recommend this dealership to ANYONE!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Janette, Please know that we take this review very seriously. We would appreciate the opportunity to speak with you regarding the feedback you have shared. Could you please contact us directly at a time that is convenient for you? Sincerely, All Star Customer Care reviews@allstarautomotive.com

Trey was amazing and I believe the young lady that helped

Trey was amazing and I believe the young lady that helped us was named Hannah, she was the best, they’re both super friendly, made us feel right at home, like WE mattered, and worked with us to make the entire experience totally worth the 2 hour drive. The finance manager was also very helpful and I think all three of them should be commended on the excellent customer service they provide to every customer they deal with. I had a 2017 Ram 1500 Crew Cab Sport and I’ve ALWAYS wanted a Challenger, they made it happen and made it a memorable experience for both my Husband and I, thank you guys, YOU are totally AWESOME!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hello Heather. Congratulations on your new Dodge Challenger. We are so glad that we had the opportunity to work with you and that our Sales Department could make this an excellent experience. Enjoy your new purchase from All Star Chrysler Dodge Jeep Ram and we look forward to serving you in the future!

Adrian,sales and tray sales manager were very

Adrian,sales and tray sales manager were very professional and knowledgeable and was compassionate to my needs and my budget !!! Great overall experience including the finance

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Hello, we appreciate you taking the time to leave us a five-star review. It is thrilling to learn that our professional, knowledgeable Sales Team was attentive to your needs and budget. Please let us know if you have any further questions and thank you again for choosing All Star Chrysler Dodge Jeep Ram.

Salespersons were nice, professional and knowledgeable.

Salespersons were nice, professional and knowledgeable. Dealership was clean and well run. I’d recommend All Star.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

Hello and thank you for taking the time to leave a 5-star review for us at All Star Chrysler Dodge Jeep Ram. We're happy we could meet your expectations! Our Sales Team is available should you require any extra help.

I got a great deal on 2023 dodge ram 150 my was a great

I got a great deal on 2023 dodge ram 150 my was a great help

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

We are proud to see that you had a great experience. Thank you for taking the time to rate and review our Sales Team here at All Star Chrysler Dodge Jeep Ram. Congratulations on your new 2023 RAM 1500!

Great Experience buying a car

Adrian made the process of buying my new jeep quick and easy. He gave me lots of info about the electronics. Very thorough. I am a very happy consumer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Michelle, our Sales Team is proud to read that you had a great buying experience here at All Star Chrysler Dodge Jeep Ram! We hope you enjoy your new purchase, and we look forward to seeing you again.

Ms. Clarissa was very courteous and professional with me.

Ms. Clarissa was very courteous and professional with me. The process went very smoothly and I'm very satisfied with my buying experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

We are excited to read that our Sales Team was professional and courteous ensuring you had a great experience. Thank you for your excellent review and for trusting us with your purchasing needs. We are here if you need any further assistance here at All Star Chrysler Dodge Jeep Ram.

Oil change service and new workers

I just bought a car last Dec 2022 and need change oil. I had over 5000 miles and they suppose to change for free service and one guy used to work there were no longer working there. I waited for an hour and they told me they don’t have the the filter and gasket for my car. I was furious. They should be ready before I brought in my car for an appt. I had to go over to oil change other place and they have the filter and gasket ready and I have to pay them. Im disgusted.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 5.0
  • Quality of repair 1.0
  • Overall facilities 2.0
  • Overall experience 2.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Jen, Thank you for sharing this with us here at All Star Chrysler Dodge Jeep Ram. Our top priority is delivering 100% customer satisfaction. I would really appreciate the chance to speak with you regarding this matter. Please contact me at your earliest convenience to discuss this further. Sincerely, All Star Customer Care reviews@allstarautomotive.com