Reviews
Loudon's is by far the beat dealership I have ever dealt
Loudon's is by far the beat dealership I have ever dealt with. They care about the customer, they went over and above on my last purchase of a 2025 Bronco Sport. Justin was an excellent Salesperson, and the experience was a great one!
Loudon's is by far the beat dealership I have ever dealt
Loudon's is by far the beat dealership I have ever dealt with. They care about the customer, they went over and above on my last purchase of a 2025 Bronco Sport. Justin was an excellent Salesperson, and the experience was a great one!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you very much for sharing your experience! We appreciate your business and your feedback. From Justin and all of us at Loudon Ford, enjoy your new Bronco Sport!
After years of always having Ken help us with anything we
After years of always having Ken help us with anything we needed, it was a pleasure having Josh help with our latest purchase. Thank you again!
After years of always having Ken help us with anything we
After years of always having Ken help us with anything we needed, it was a pleasure having Josh help with our latest purchase. Thank you again!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Just recently purchased a 2021 F-250 lariat and I
Just recently purchased a 2021 F-250 lariat and I couldn’t be happier, Josh was fantastic to work with and kept it pretty simple. This is the second vehicle I’ve purchased from them and will continue to do so!
Just recently purchased a 2021 F-250 lariat and I
Just recently purchased a 2021 F-250 lariat and I couldn’t be happier, Josh was fantastic to work with and kept it pretty simple. This is the second vehicle I’ve purchased from them and will continue to do so!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your review! We appreciate your business and your feedback.
called dealer about aToyota corolla 2020 they advertised
called dealer about aToyota corolla 2020 they advertised with no defects or mechanical problems, no accidents for 19,000$ we agreed if I come same day they would sale it for 18500. But to my surprise windshield had long crack on it and would need to be replaced. I told them about it and manager says it would give me 250$ discount because it cost that much to replace it. They knew about the crack already and actually was gonna sale it full price and not replace it. At first I had good experiences with the sale person mame Josh Henderson, I really believed them And didn’t verify on my end if it really cost only 250$ to replace. I never got title for 2 months. And I called them multiple times about it. 2 months later they send me memorandum title to transfer in PA which is useless. Because of that I couldn’t do inspection or quote for the windshield. Now that I received it 2 months later. I try to get the glass repaired, and the cost is from 500-1000$ because it needs to be calibrated. A called them and let them know to cover the rest since they stated it would cost 250$ originally and made me sign that they don’t owe me anything. Manager say they won’t cover it, cause I have used the car for 2 months. And if I had told them about it before they would have. They obviously already know about it before I even bought the car, and they were the one late delivering all paperwork needed to transfer car title. I couldn’t do any major repair until I had that resolved. I told them Money is not everything in business. Good customer service and good faith is more important. If you are thinking of buying here think trice.
called dealer about aToyota corolla 2020 they advertised
called dealer about aToyota corolla 2020 they advertised with no defects or mechanical problems, no accidents for 19,000$ we agreed if I come same day they would sale it for 18500. But to my surprise windshield had long crack on it and would need to be replaced. I told them about it and manager says it would give me 250$ discount because it cost that much to replace it. They knew about the crack already and actually was gonna sale it full price and not replace it. At first I had good experiences with the sale person mame Josh Henderson, I really believed them And didn’t verify on my end if it really cost only 250$ to replace. I never got title for 2 months. And I called them multiple times about it. 2 months later they send me memorandum title to transfer in PA which is useless. Because of that I couldn’t do inspection or quote for the windshield. Now that I received it 2 months later. I try to get the glass repaired, and the cost is from 500-1000$ because it needs to be calibrated. A called them and let them know to cover the rest since they stated it would cost 250$ originally and made me sign that they don’t owe me anything. Manager say they won’t cover it, cause I have used the car for 2 months. And if I had told them about it before they would have. They obviously already know about it before I even bought the car, and they were the one late delivering all paperwork needed to transfer car title. I couldn’t do any major repair until I had that resolved. I told them Money is not everything in business. Good customer service and good faith is more important. If you are thinking of buying here think trice.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Horrible
I had an appointment at 8 for my car to get some replacement’s, it was only to take 2 hours and my car was sent back and my car was not touched at all
Horrible
I had an appointment at 8 for my car to get some replacement’s, it was only to take 2 hours and my car was sent back and my car was not touched at all
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Josh was fantastic!
Josh was fantastic! He didn’t make us feel rushed and answered all our questions!
Josh was fantastic!
Josh was fantastic! He didn’t make us feel rushed and answered all our questions!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you very much for taking the time to share your experience! We appreciate your business and feedback. Please don't hesitate to reach out to Josh or any of our dedicated team members if there is anything we can do for you in the future. Take care, and safe travels!
Five Star Dealership
Exactly how buying a car should be….straightforward, no hassle, and quick! Thank you Josh and dealership team for the excellent service. I drove 6 hours to get there, traded in my vehicle and was on my home with my new one in less then 30 minutes.
Five Star Dealership
Exactly how buying a car should be….straightforward, no hassle, and quick! Thank you Josh and dealership team for the excellent service. I drove 6 hours to get there, traded in my vehicle and was on my home with my new one in less then 30 minutes.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!
They are very friendly.
They are very friendly. And they listen to what you have to say. And they do their work correctly and keep you informed.
They are very friendly.
They are very friendly. And they listen to what you have to say. And they do their work correctly and keep you informed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great Service
Seth Loudon made the buying process seamless and easy. I live out of state and Seth took the time to make me a personal video of the vehicle and go over its capabilities and functionality. The communication and open and informative. I would highly recommend Loudon Motors for your next vehicle purchase.
Great Service
Seth Loudon made the buying process seamless and easy. I live out of state and Seth took the time to make me a personal video of the vehicle and go over its capabilities and functionality. The communication and open and informative. I would highly recommend Loudon Motors for your next vehicle purchase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you very much for sharing your experience, Brent. We know you have a choice in where you shop for your vehicles, and we appreciate your business. Please don't hesitate to reach out to Seth or any of our dedicated team members if there is anything more we can do for you. Safe travels!
Very satisfied on how smooth the process went when I
Very satisfied on how smooth the process went when I bought my lease. Dealing with Loudon Ford was a excellent experience. Since Welsh Motors close, I have found a new dealership
Very satisfied on how smooth the process went when I
Very satisfied on how smooth the process went when I bought my lease. Dealing with Loudon Ford was a excellent experience. Since Welsh Motors close, I have found a new dealership
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car