Loudon Motors Ford

This is the best experience I?ve had and I?ll for sure be back. Ken was amazing.

Tried to deal with them but wouldn't budge on the price. Then a day later they lowered the price. Wouldn't buy from them at that point out of principal

Easy going, great service. Fast & accurate communication. Pleasure to do business with.

I went in to look at an Escape and to gather information on purchase options. And so without high pressure, I bought my Ford Escape. Paul was courteous and with much knowledge about the Escape's options and features. I am very glad I went to Loudons. Thank You

After a long buying process visiting, test driving, and negotiating at other dealers, it was a breath of fresh air to walk into Loudon. Most of the negotiatons they handled with me over the phone, and when we arrived later in the evening the cars we were going between were pulled up ready to go, and we were greeted immediately with great service. From a not so pleasant beginning experience, it was so nice to finish at Loudon. Definitely would recommend, and will be returning for my next car purchase.

With my third lease from Paul Paumier and the Staff at Loudon Motors Ford, it's Always a trouble free experience!! My Escape was washed up clean and sitting out front waiting for me to sign and drive... Never have I had such red carpet treatment from anyone but them. Thank you for the wonderful deal and I will definitely be a returning customer for my next lease!!

I felt mislead by the Salesman .My husband and I try to better circumstances in our life, according to the ad from Loudon Motors Ford in Minerva, that I received by mail, my husband was a winner- (to a measley $5.00 gift card which doesn't pay for the gas to drive all the way to Minerva a 33 minutes drive....),as I spoke to Salesman on the phone, he lead me to believe( as well as the ad lead me to believe) that we were getting a new car tonight along with our winning prize, that we had a chance to get a new car despite any reason deemed impossible ect.... I was forth right. We drove all the way out in good faith, happily test drove our new car, then felt shot down later tonight by the Manager, we left without our new car after being there two hour's. I pay on my vehicles on time, I thought the Salesman seemed nice until he got us a bottle of water then he asked if we wanted a new water, then he just refilled our used water bottle, he didnt want to get us a new water. I saw the Dealership was filthy, although Salesman said they had a Amish cleaning lady who cleans the place, I was thinking to myself "when does anyone clean at this Dealership"?,my husband said the bathroom was disgusting. My husband told me he felt he wasn't getting his key's to his old car back, getting worried, husband finally asked. My husband felt this Dealership was looking for reason's to not sell us a car. This Dealership lost a sale.

I found a jeep on the web at Loudon Motors in Minverva. It's a 2 hour plus change drive but if the deal was as advertised, was pretty awesome. I lined up some financing and the salesman (Tony) worked with some other banks to get me the best rate and price for me. I showed up Saturday morning and found the jeep clean and waiting to be test driven. The jeep was better than described in condition. The staff was very friendly and down to Earth. We had to wait for final clearance from the finance manager but only because these guys were so busy. They had a 130 cars on site and a lot more at their nearby Allience store. The drive was well worth my time for the deal and service from cool people. Some salesmen can be aggressive and make you feel uneasy. These guys want to do business but want to ensure your not making any bad choices. Recommended.

I really do not appreciate the service dept. not listening to me when I took my car to Louden's for a recall. I specifically told them to complete the recall and that is it. Nothing else!!! I did not purchase my car at Louden's. Well only yesterday to have the service dept. From Louden's call me and bother me to tell me that they had a ticket for my car for what needed done when it was in for the recall. The service man was rude and pushy. He kept asking if I had taken care of the issues or did I need their assistance. NO I did not need their assistance. It is pretty scaredy that the service dept. Could not get bolts out to complete the recall. My car had to go twice. Wow, what do you think of a service dept. that can't get bolts out? I know that I DO NOT WANT THEM CALLING ME AGAIN TO HARRASS ME.!!!!

3rd car from Paul and will go back in 3 years. Amazing efforts to accommodate and cater to customer needs.