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Loudon Motors Ford

(442 reviews)
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–5:00pm
Tuesday 8:30am–6:00pm 7:30am–5:00pm
Wednesday 8:30am–6:00pm 7:30am–5:00pm
Thursday 8:30am–7:00pm 7:30am–5:00pm
Friday 8:30am–6:00pm 7:30am–5:00pm
Saturday 9:00am–4:00pm Closed
Sunday Closed Closed
2021 consumer dealer award
View 2 awards
2021 consumer dealer award 2016 consumer dealer award
New (877) 451-3019 (877) 451-3019
Used (877) 457-3676 (877) 457-3676
Service (888) 314-7582 (888) 314-7582

Reviews

(442 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Loudon Motors Ford from DealerRater.

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riding on the Edge

Ken Toalston was my salesperson,he was very polite and didn't pressure us at all. Will recommend him to all are friends &family.Love my EDGE.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for Choosing Loudon Motors Ford, we want every experience to be 5 stars!! We look forward to being your local Ford Dealer and service department.

great sales rep.

I purchased a new F150 in December. Ken Toalston was my sales rep. It was a true pleasure working with Ken. He went out of his way to see that I had a good buying experience. Very helpful right to the time I got in and drove away. I tell every one I know to go see Ken

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for Choosing Loudon Motors Ford, we want every experience to be 5 stars!! We look forward to being your local Ford Dealer and service department.

Mr. Kenny Toalston

Kenny is the best and only one I will buy my cars from. He is very personal, professional, and an all around great guy.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 4.0
  • Quality of repair 3.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for Choosing Loudon Motors Ford, we want every experience to be 5 stars!! We look forward to being your local Ford Dealer and service department.

June from Kensington,ohio

Was very happy with Ken T. he was very polite and knowledgeable. Will be back for my next new car. Thank you Ken Toalston.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for Choosing Loudon Motors Ford, we want every experience to be 5 stars!! We look forward to being your local Ford Dealer and service department.

Love my new truck!

My experience at Loudon's was excellent. Ken found the perfect vehicle for me and the buying process was so smooth. The people are friendly and the price was fair. Loving my new truck!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for Choosing Loudon Motors Ford, we want every experience to be 5 stars!! We look forward to being your local Ford Dealer and service department.

Great Experience!

Paul Paumier was very helpful in helping our family find a dependable vehicle. He is very knowledgeable about the cars & how they work. I will definitely refer family & friends to come & see him at this dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for Choosing Loudon Motors Ford, we want every experience to be 5 stars!! We look forward to being your local Ford Dealer and service department.

Great experience

Would highly recommend Tony for a purchase. Very personable, gave me great pricing, had everything ready for me with no hassles or trouble. Sending our son back to him when a vehicle comes available. We drove over 2 hours to see Tony...and glad we did!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for Choosing Loudon Motors Ford, we want every experience to be 5 stars!! We look forward to being your local Ford Dealer and service department.

Ford Edge

Tony our salesperson was great! He was really tuned into what we were looking for!! Great salesman and great guy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for Choosing Loudon Motors Ford, we want every experience to be 5 stars!! We look forward to being your local Ford Dealer and service department.

Wonderful car buying experience!

We had a wonderful experience buying my daughters first car with our salesperson Paul Paumier! He made it a stress-free transaction & we had a good time as well! Paul is very imfomative & helpful. We will for sure refer Loudons to all our friends & family!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for Choosing Loudon Motors Ford, we want every experience to be 5 stars!! We look forward to being your local Ford Dealer and service department.

New Explorer

Our salesman was Ken Toalston and he was very friendly and helpful when we leased our new Explorer. We have already recommended others to go there and will continue to do so.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for Choosing Loudon Motors Ford, we want every experience to be 5 stars!! We look forward to being your local Ford Dealer and service department.