Damerow Ford

I got a car from them a few years ago and everything went well. When I just recently went back to trade my car in for a bigger car I went in 4 times with no results. The last time they had me sign a deal for a car I didnt even get to test drive. I made a down payment on it, then they told me the car didnt pass inspection so the deal fell through and now THEY WONT GIVE MY DEPOSIT BACK. Bad business as they kept trying to sell and push cars that I clearly stated I did not want. They also sent out loan applications for cars I didnt want which I had to take a hit on my credit. Would not recomend this dealership unless you can pay in full.

Ammie Jose has sold me my 4th vehicle within 9 years.She has a magnet personality due to her knowledge and drive to meet the customers needs.I am very happy with my Ford Bronco sport.It was another great experience at Damerow Ford

Very rude and unprofessional staff including their sales manager Brain Ronstadt and Isaac. They finalized the price with me through text and asked us stop by and pick it up. We drove 3 hours from Seattle to their dealership in Oregon, but they increased the price by $9000 and very disrespectfully rejected their own offer. Not a trustworthy dealership.

I had a very disappointing and frustrating experience with this dealership. After agreeing on a price over text with their staff, including sales manager Brian Ronstadt and Isaac, we were told everything was finalized and asked to drive down to pick up the vehicle. We made a 3-hour trip from Seattle to their Oregon location, only to be met with a sudden $9,000 price increase. Not only was this change shocking and unprofessional, but the staff handled the situation rudely and completely disregarded the agreement we had in writing. This kind of bait-and-switch tactic is unacceptable, and their lack of integrity makes it very difficult to recommend this dealership to anyone. Be very cautious if you consider doing business with them.

We drove about 300 miles to complete a deal we made over the phone for a new Expedition. When we arrived it was a "Bait and switch" scheme. The manager completely had amnesia and changed the terms. He tried to write it off as a misunderstanding and I as a potential customer wrote it off as just plain dishonesty. The manager's manager tried to come to his employees rescue even though he had no idea what deal was actually made by his employee. It seems all conversations and communications are recorded at this store, but apparently these were not or just not divulged. I did not complete the transaction not because of price but because I just don't deal with people who don’t stand behind their word and lied about what we had agreed upon a couple of days before.

The experience was pretty low key and not high pressure. They showed us several options in getting us what we wanted.

Took my Mustang in for service to Esme looked up my Ford credits to make sure I received as much discount as possible. Explained all services thoroughly, was very sympathetic to my schedule and moved things along quickly

Adam, along with the management & finance team were fantastic to work with. We received an excellent trade-in offer and with 0% APR plus lots of incentives, buying our new EV from Damerow was a no brainer.

My experience started out great. I worked with James and looking for a specific used car. He found the car that I was looking and the price was within my budget. When looking at the car, there was a chip in the windshield. James told me that they would either replace the windshield or fix the chip in the windshield. James said that it would be something that after I vehicle they would set something up with their shop to get it replaced or repaired. Unfortunately, during the time that you are signing a ton of documents, I signed one that said “ sold as is” I had called James and him about that, and he said he would get that fixed because he does recall him telling me that that would get taken care of. He said he would need to talk to his manager and get back to me. I waited a week without him getting back to. I got in touch with him again. He said sorry he has a new manager that he has to explain and that he would get back to me. he never got back to me. I tried this four times without him ever getting back to me with a solution. that is extremely disappointing. It really leaves a bad taste in my mouth when somebody does not honor what they say they’re going to do. oh, and now with the cold weather that Chip has turned into a full-blown crack across the windshield. Unhappy customer, Eric McCuan

Larry the salesman and Brian the finance manager were great. Went above and beyond to get me into the vehicle I wanted.