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Tipton Motors

(434 reviews)

Reviews

(434 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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People are very pleasant and great to work with; very

People are very pleasant and great to work with; very knowledgeable and they looked above and beyond my expectations

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Esperanza, we're delighted to know that our team at Tipton Motors exceeded your expectations and provided you with a pleasant experience. Thanks for sharing!

I have not gotten my car fixed.

I have not gotten my car fixed. Recall parts on order but have not arrived.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Patricia - Customer service is our priority so I would appreciate the chance to speak with you about your experience. In case I can't locate your contact information, would you please reach out to me directly? Thank you, Robert Lozano - General Manager - +1 (956) 620-2190

Un Excelente servicio, muy contento por la atención, y la

Un Excelente servicio, muy contento por la atención, y la ayuda que nos brindo oscar

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Gracias por comprar con nosotros, Martin! Nos aseguraremos de compartir su excelente reseña con Oscar. - El equipo de Tipton Ford Brownsville

Excellent service.

Excellent service. No problems, all went smoothly. Windshield was replaced in a timely manner. Job performed appears professional. Very satisfied.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Gerardo, we're glad to know your windshield replacement went smoothly at Tipton Ford Brownsville. Thanks for trusting us with your vehicle and sharing this positive feedback!

I have always used Tipton Ford for my car service callas.

I have always used Tipton Ford for my car service callas. They are friendly and very helpful. I highly recommend their service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

We're delighted to know that you've always had a positive experience with our service at Tipton Ford Brownsville. Your recommendation means the world to us! Thank you for your continued support.

Staff was friendly, professional, fast , and helpful.

Staff was friendly, professional, fast , and helpful. I have been to other dealerships in Brownsville and I have experienced terrible service. Tipton Ford is number 1. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Ruben, we're so glad to know that you had a positive experience with our team at Tipton Ford Brownsville. We strive for professionalism and efficiency in all we do. Thanks for choosing us as your number 1!

They picked up my truck for Rhino lining application to

They picked up my truck for Rhino lining application to the bed. They delivered after the job was completed, on time as promised

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

We're glad to know that our team at Tipton Ford Brownsville was able to deliver your truck on time after the Rhino lining application. Thanks for sharing this positive experience!

David and Manuel did a great job, bought a new ford from

David and Manuel did a great job, bought a new ford from doggett ford and found out it was short 2 quarts of oil from time of purchase (less than 24 hours prior) David and Manuel did great fixing and changing the oil and service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

We're glad to know that David and Manuel were able to assist you with your new Ford's oil issue. Thanks for choosing Tipton Ford Brownsville, we appreciate the positive feedback!

Perfect

Excellent service, very professional, I will recommend Tomas with no doubt, he explain all the procedures and process to me, he would call me to notify me about my vehicle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Fernando, we're glad to know that Tomas provided you with excellent service and kept you informed throughout the process at Tipton Ford Brownsville. Thanks for your recommendation!

A collision claim was handled by Leonardo Torres.

A collision claim was handled by Leonardo Torres. He did an excellent job of handling it efficiently, keeping e informed as to cost and timeframe.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

We're glad to know that Leonardo was able to assist you efficiently with your collision claim at Tipton Ford Brownsville. Thank you for the positive feedback, we appreciate it!