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TrueCar advertised a 2018 Ford F-250 At this location. I set an appointment and met the salesman. He showed me the truck and we went back to discuss pricing.... One hour into the process I was told “someone else has first right of refusal on this vehicle”. No one else was there, I was ready to purchase the vehicle, but they would not let me. Either a “brother in law deal” or “bait and switch”. I left and purchased a truck at Joe Myers Ford (excellent experience). Three days later, the truck is still being advertised. I will never return to McRee.
Joh, thank you for your feedback about your experience with us. It is our goal that every customer leaves satisfied so we are disappointed to hear tha...t you did not. We would appreciate the opportunity to speak with you regarding this matter so we can work towards a resolution. Please contact our Manager, Paul Tamkin at 281-309-5128 at your earliest convenience and we will do our best to make this right.
I worked with Julio when I went to possibly purchase a car from McRee Ford. I had done months of research and I knew the exact numbers I wanted and what... was actually feasible. I knew I wanted a good, borderline great deal according to the true car values. Julio was super helpful showing me around, especially considering a had a rambunctious 2 year old wreaking havoc on the store during the process. He showed me everything I wanted to see and tried explaining everything that he could about the car. As for the buying process, I was firm in only going up to a certain amount and being ok with them accepting or refusing my offer. After some quick back and forth, they finally accepted what I feel is a very fair offer for both of us. Overall, I could not be more happy with the entire process.
Thank you for your kind words and congratulations on your new vehicle! If you have any additional needs or questions, we will be more than happy to as...sist you! Safe travels!
From sales with Jeff and the service with John it has always been great.
I am going to answer next question no. My family has shopped at this dealer since the 1990's. I have bragged on them. But.... this new quick lane appt... thing? C'mon guys. It is not the dr. And making people show up an hour before you open to fight over service position? The salesman talks a great talk. Oh yeah just bring it in and we will fix you up. I have had two bad experiences with this. So today I am driving and realize my 2016 expedition that I have owned less than ten months has a tire pressure issue. Call them up and ask if I can this fixed first thing tomorrow? No ma'am we have appointments in front of you? What? Then well can you drop it off? It is my tire!!!!! Life threatening to drive on. Takes five minutes to fix. So I called discount tire. They got me right in. No charge and they also had customers waiting. Hmmmmmm. McRee I am done with you. Robin Hall
We wouldn't go any where else. you guys are the best.
We always appreciate feedback from our clients, Stacy. It is our goal to provide a positive customer experience, and we're glad to hear that your visi...t was an overall pleasant one.
Took my 2000 F350 in to have them check a shudder in the shifting, after diagnostics I was quoted 1,800 for a new torque converter or 4,000 for a new transmission... which was more than I could spend. Called another dealer and found out they were charging me almost double the price of the converter...final cost to fix was 125$ to reprogram the transmission computer...won't be using them in the future. Sent an email to ask why the price was so hogh....no reply. Oh and got a quote to change the torque converter for 600$
Thank you for bringing this to our attention, Robert. We would like to address your concerns and answer any remaining questions you might still have. ...Please reach out to us at (281) 337-1529 so we can resolve this matter to the best of our ability and regain your confidence back in our dealership. Your comments play a key role in the success of our business so we hope to speak with you soon.
Purchased a new 2016 F350 crew cab diesel, could not get the aftermarket items that I wanted worked into the deal, they seemed to have zero interest in... going the extra distance to make the deal. After we agreed on price it was raised 600$ and then we were told that the final price would be 4-5000 more than we had agreed upon (signed purchse order) due to rebates and then a misunderstanding about taxes as we were registering the truck in another state.
McCree always does an excellent job. As long as I live in this area they will be my dealership. Love the free loner car
We are happy you enjoyed working with our staff, Gordon. If you ever need help, just give us a call. Happy motoring!
I will always shop at McRee Ford. I have shopped other car dealers in the past and went right back to McRee. They are the best!
Everything was fantastic as it always is. Thanks for being there for us.
Don, thank you for your positive review. We're happy to have been of service to you. If there is anything else we can do for you, please give us a cal...l. Safe (and fun) driving!