McRee Ford

Reviews

1356 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 1.0 out of 5
    April 6, 2017

    I am going to answer next question no. My family has shopped at this dealer since the 1990's. I have bragged on them. But.... this new quick lane appt... thing? C'mon guys. It is not the dr. And making people show up an hour before you open to fight over service position? The salesman talks a great talk. Oh yeah just bring it in and we will fix you up. I have had two bad experiences with this. So today I am driving and realize my 2016 expedition that I have owned less than ten months has a tire pressure issue. Call them up and ask if I can this fixed first thing tomorrow? No ma'am we have appointments in front of you? What? Then well can you drop it off? It is my tire!!!!! Life threatening to drive on. Takes five minutes to fix. So I called discount tire. They got me right in. No charge and they also had customers waiting. Hmmmmmm. McRee I am done with you. Robin Hall

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    June 15, 2016

    We wouldn't go any where else. you guys are the best.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We always appreciate feedback from our clients, Stacy. It is our goal to provide a positive customer experience, and we're glad to hear that your visi...t was an overall pleasant one.

  • November 19, 2014

    From sales with Jeff and the service with John it has always been great.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    May 20, 2016

    Took my 2000 F350 in to have them check a shudder in the shifting, after diagnostics I was quoted 1,800 for a new torque converter or 4,000 for a new transmission... which was more than I could spend. Called another dealer and found out they were charging me almost double the price of the converter...final cost to fix was 125$ to reprogram the transmission computer...won't be using them in the future. Sent an email to ask why the price was so hogh....no reply. Oh and got a quote to change the torque converter for 600$

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    Thank you for bringing this to our attention, Robert. We would like to address your concerns and answer any remaining questions you might still have. ...Please reach out to us at (281) 337-1529 so we can resolve this matter to the best of our ability and regain your confidence back in our dealership. Your comments play a key role in the success of our business so we hope to speak with you soon.

  • 3.0 out of 5
    May 17, 2016

    Purchased a new 2016 F350 crew cab diesel, could not get the aftermarket items that I wanted worked into the deal, they seemed to have zero interest in... going the extra distance to make the deal. After we agreed on price it was raised 600$ and then we were told that the final price would be 4-5000 more than we had agreed upon (signed purchse order) due to rebates and then a misunderstanding about taxes as we were registering the truck in another state.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    3 people out of 3 found this review helpful. Did you?
  • 5.0 out of 5
    May 15, 2016

    McCree always does an excellent job. As long as I live in this area they will be my dealership. Love the free loner car

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are happy you enjoyed working with our staff, Gordon. If you ever need help, just give us a call. Happy motoring!

  • 4.0 out of 5
    May 11, 2016

    I will always shop at McRee Ford. I have shopped other car dealers in the past and went right back to McRee. They are the best!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 8, 2016

    Everything was fantastic as it always is. Thanks for being there for us.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Don, thank you for your positive review. We're happy to have been of service to you. If there is anything else we can do for you, please give us a cal...l. Safe (and fun) driving!

  • 5.0 out of 5
    May 6, 2016

    The sales associate Jeff, that assisted me in ordering my 2016 Ford Flex, was very knowledgeable about the vehicle. The ordering process including all... the paperwork was a smooth process. On delivery of my Flex, Jeff was very patient & provided much needed assistance with explaining all the new electronic technology built into my new ride! McRee Ford has a proven track record for excellent customer service for me & my family. Thank you Jeff! Thank you McRee Ford! Wanda Zimmer

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 5, 2016

    My 5th truck to buy from Mcree and the service just keeps getting better over the years. I was treated with way more respect than I probably deserved.... Its like dealing with old friends. A lot of the sales staff have been there for years and know me by name. They got me In & out quickly with the Deal I wanted on the truck I wanted. I am one Happy customer for Life!!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks so much for your feedback. It is our goal for all our staff to provide a positive customer experience and we?re glad you are satisfied. Happy m...otoring!

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