Baum Chevrolet Buick

4.8
(319 reviews)
Visit Baum Chevrolet Buick
Sales hours: 8:00am to 7:00pm
Service hours: 7:30am to 7:00pm
View all hours
Service Sales
Monday 7:30am–7:00pm 8:00am–7:00pm
Tuesday 7:30am–5:00pm 8:00am–6:00pm
Wednesday 7:30am–5:00pm 8:00am–7:00pm
Thursday 7:30am–5:00pm 8:00am–6:00pm
Friday 7:30am–5:00pm 8:00am–7:00pm
Saturday 8:00am–2:00pm 8:00am–4:00pm
Sunday Closed Closed
New (217) 330-5657 (217) 330-5657
Used (217) 619-0934 (217) 619-0934
Service (217) 615-0154 (217) 615-0154

Inventory

See all 100 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since March 2020.
Baum Chevrolet Buick is a family owned automotive dealership located in Clinton Illinois. Established in 1928 Baum has prevailed through three generations of ownership and evolved into a one-stop automotive sales and service center. By combining traditional values with an emphasis on complete customer service and loyalty Baum has infiltrated its success throughout central Illinois for decades. In addition to automotive sales the dealership has a service division composed of a parts and service department 24 hour wrecker service collision repair center detail shop and Quick Lube center.
We make it easy to buy at Baum! Call us today at 888-686-9984

Service center

Phone number (217) 615-0154

Service hours

Monday
7:30am–7:00pm
Tuesday
7:30am–5:00pm
Wednesday
7:30am–5:00pm
Thursday
7:30am–5:00pm
Friday
7:30am–5:00pm
Saturday
8:00am–2:00pm
Sunday
Closed

Reviews

4.8
(319 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

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5.0

Excellent Service. Leagues better than competition

Excellent dealership with an outstanding Service department. Very happy with all of the service I have received so far form them. They will continue to have my business for many more years.

2.5

Incompetent or criminal, don’t care which...

I had an F250 rowed there over the weekend. On Monday, the quoted me $900, claiming that the battery and alternator both needed replacing. Thinking that this price was a bit high, we picked up the truck today and I had a friend look at it. He quickly determined that the only thing wrong with the truck was a fuse. Incompetent or criminal, don’t care which.

4.3

Great service, a nice new and clean facility.

It was a nice friendless experience. Very helpful and explains things well. Highly recommend them to anyone interested in buying a new or used vehicle.

Dealer response

Lorene, we appreciate you taking the time to share your experience with us and are happy to hear that we were able to meet your needs. At Baum Chevrolet Buick, we always strive to provide the utmost in quality and customer service, and we try our best to make the car buying experience as easy and stress-free as possible. Thanks again and we look forward to assisting you with all of your future vehicle needs.

5.0

Routine Oil Change and Service

Every time I go to the Quick Lube or Dealership its a clean environment, awesome job on the cleanliness. Everybody is always polite and welcoming.

Dealer response

Miles, it's our pleasure to provide top quality service and we're pleased to hear that your experience reflected this dedication. Thank you for taking the time to share your experience with us. At Baum Chevrolet Buick, we value our customers and we look forward to seeing you soon.

5.0

Great Service

Worked very quickly to get me out in a timely manner so I could enjoy my day off of work.

Dealer response

We appreciate your feedback, Rickey. Thank you for your business!

5.0

Awesome service

The staff was very thorough and friendly. I was explained everything in detail. I was very satisfied with the service.

Dealer response

Thank you for the positive review, Christy! Our team is pleased to hear that your recent dealership experience exceeded your expectations. We appreciate your business and look forward to seeing you again soon.

5.0

Service personel and workmanship were excellent

The service center was on top of things from the start. They knew what parts needed to be ordered and workmanship was timely and done precisely. Good communications with the department made for a very good experience.

Dealer response

Larry, we appreciate your kind words. The entire service department at Baum Chevrolet Buick thanks you! Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you in the future!

5.0

Great service, clean facilities, friendly, helpful

Everyone there was very friendly and helpful. They took very good care of us. I would recommend Baum Chevrolet to anyone who is looking for a new or used vehicle.

Dealer response

Congratulations on your new vehicle, Nancy! It's great to know that our team took such great care of you. We look forward to seeing you again in the future and thank you.

5.0

Great service!

The timely manner in which I was taken care of and the expert work that was done on my car.

Dealer response

Thank you for the kind words, Janet! We appreciate your business and look forward to working with you again soon.

5.0

Great dealership

Very friendly and fixed my car! I took it over 10 times to another dealership and they weren't able to fix it. Baums fixed it the first time!

Dealer response

Traesha, we sincerely appreciate your feedback. Each employee is a valued member of the Baum Chevrolet Buick team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again!

Read all 319 reviews