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Tampa Auto Source

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (61 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (61 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great Customer Service

Peter was extremely helpful and made the process of buying a car easy. The interest rate that I received was excellent. I will definitely recommend this dealership to any of my friends or family looking to buy a really nice car for a decent price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I commend them for their integrity!

I have to say that I am so pleased with how this story ended up, and it could have been a much different experience if Eddy and Peter of Tampa Auto Source had not been diligent in making sure they did right by someone who ended up purchasing a car with major engine issues. I commend them for doing the right thing by their customer. In mid May 2012, I purchased (cash) what I thought was my dream sports car convertible from Peter Acevedo of Tampa Auto Source. The car I purchased was a clean car fax, one owner vehicle, the same make and model of one I owned and loved just 2 years ago. Within a few weeks, it was obvious that there was a serious engine problem as the car was burning excessive amounts of oil. Peter recommended I bring the car back to him to have his independent mechanic evaluate the problem. The vehicle it seemed had not been properly cared for by that one owner, was now in need of a valve job and possibly an entire engine replacement. Somewhere along the line (and the car had been at several dealerships prior to coming to Tampa Auto Source), I believe someone did something to hide the problem for a few thousand miles. I do not believe that Tampa Auto Source knew anything more than I did about the condition of the engine - it drove well, and had no obvious oil burning issues until after I had driven it about 900 miles. From there - it just got worse. After several visits to Peter's local mechanic, and a thorough evaluation, Peter and the owner of Tampa Auto Source Eddy Arias, agreed that they would take the car back and get me a replacement vehicle of my choosing. I am now driving a newer vehicle (different make/model) that Eddy arranged to purchase from another local dealer so that he in turn could take my oil burning car back in trade, and am very happy. Tampa Auto Source gave me the full price paid back toward the new car. They were very careful to make sure that I was happy with my new choice, and had no problem with me having the vehicle evaluated by a mechanic prior to my purchase. I really appreciate the honesty and integrity of Tampa Auto Source, Eddy Arias and Peter Acevedo. They worked with me until I was happy, and worked hard to get me a good quality replacement vehicle.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Tampa auto source IS NOT an honest auto dealer. My...

Tampa auto source IS NOT an honest auto dealer. My girlfriend was going to buy a car from these guys, filled out all the paperwork, got approved for the loan and everything, but when it was time to get insurance to drive it home, we found out from the insurance company that the car had been totalled and we could not insure it with them. The dealer and manager kept trying to say everything was fine with the car and we should still buy it and work out the issues later.... Yeah right. We asked to look at the carfax and seen multiple accidents with severe damage that the dealer tried to rationalize saying "see, its not totalled", then saying "if carfax has an error, they will buy your car from you" but when I asked him why they didn't contact carfax to have carfax buy the car from them, he had no answer. Even after all this, the salesmen kept trying to get a down payment for the car? HA HA HA. Saying "the car may not be here when you come back" (I really hope nobody fell for this and bought this car- black Audi). I told them to figure out what the deal was with the car and if this was a mistake, then call us back. No call back, of course. This is a rotten, fraudulent, dishonest auto dealer. Disregard the 5 star reviews, they have all been left by the manager.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
3 people out of 3 found this review helpful.

Used Car Purchase

Overall staff @ Tampa Auto Source is very friendly (especially my salesman, Hector)...He promised me that the Finance Manager will turn a miracle & she did!!! It was fast & worry free experience. I am a very happy purchaser & highly recommend this dealer for clean quality & affordable vehicles.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Sales Experience With Tampa Auto Source

I am very amazed at how fast and convenient this purchase was for me. Along with very pleasant sales personnel and having the vehicle of my choice. My sale associate was Hector and he was so extremely helpful that this was an absolutely perfect experience without a shadow of doubt. He has made me a very happy and satisfied customer. Thanks to him and Tampa Auto Source for all their generosity in making this a most joyful time and hope we have many more opportunity's in the future. Thank you so much.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great car buying experience

well my experience started with peter on the phone and right away he made me feel comfortable about driving 2 hrs away to purchase this vehicle and I am a very tight person but peter made me feel great to make the drive and once my wife and I got here to tampa auto source it just made the experience perfect and I appreciate everything!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Tampa Auto Source

Our sales rep Peter was excellent. From the initial call right through the delivery process peter made the experience smooth and thorough. The BMW we purchased is a great car at a reasonable price. I recommend this dealer and peter for your future car buying needs

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Lexus IS 300

I have had a GREAT experience at Tampa Auto Source - great customer service, in person & via E-mail & especially Great Cars! I would highly recommend the dealership & employees!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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"Bad Credit" friendly

This company did a wonderful job with helping me getting finance with a great rate within 24hrs. The salesman was very helpful and the company stood behind their word.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I had been looking for a VW GTI for almost a year. And,...

I had been looking for a VW GTI for almost a year. And, it seemed the only ones I could find were on these small used car lots in Tampa. I had quite a few bad experiences dealing with these various places so I was reluctant to drive to Tampa, from St. Pete, again to look at another car that wasn't going to deliver what the dealer promised. After talking to Peter on the phone for just a few minutes I got the feeling that this place was different from the others. I was still skeptical, however. But, decided, on February 8,2012 to make the trip. When I arrived on the lot I could tell that all the cars were well maintained and as close to stock as possible. I sat down in the GTI on the lot and liked it. I took it for a test drive and fell in love. But, the price was considerably more than I wanted to spend and I was trading in a vehicle in which I was upside down. We sat down and discussed the options. Peter and Sal made me feel like they genuinely wanted to help me get into the car I wanted. And, after looking into various financing options, I got the car I wanted for the price I needed. Now I am driving a 2007 VW GTI that is in great shape and is super-fun to drive! Thanks guys! you're awesome.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
2 people out of 2 found this review helpful.