Reviews
First question was about Scott Johnson, didn't deal with
First question was about Scott Johnson, didn't deal with a Scott Johnson. Had a good experience with Jim Butler. First Chevy purchase in my lifetime.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you so much for the positive review! Please don't hesitate to reach out to us if there's anything more we can do!
Truck was there almost 6 weeks for repair I ask about gm
Truck was there almost 6 weeks for repair I ask about gm trade assistance or buy back. Never got back to me. Only 6000 Miles on truck. Still have a problem it.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for taking the time to leave your feedback. We apologize that your experience didn't live up to your expectations. In our experience it is very difficult for GM to buy a vehicle back. We suggest contacting our vehicle exchange program to see what we can offer. If you wish to further discuss, please reach out to me directly at toden@jimbutlerchevrolet.com.
Very satisfying yes yes yes yes yes yes yes yes yes yes
Very satisfying yes yes yes yes yes yes yes yes yes yes yes yes yes
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you for sharing your positive experience! If you're ever in need of more help, please let us know!
Ian Jackson is a rockstar!
Ian Jackson is a rockstar! Highly recommend! Quickest smoothest deal I’ve ever gotten at a great rate and price as well!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for highlighting some of our staff who helped make this such a great experience! Until the next time we meet, take care!
Robert has been amazing!
Robert has been amazing! He sold me and brand new Chevy Equinox and found one to every specification I wanted! He was so patient and helped find exactly what I wanted.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely thank you for the positive review, and look forward to seeing you again soon!
As a new customer, I was pleased to get my car in quickly
As a new customer, I was pleased to get my car in quickly for servicing. Everyone I worked with was professional and helpful.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy we could provide you with a positive experience! Thank you again for choosing Jim Butler Chevrolet, INC. and we hope to see you again.
The price was good.
The price was good. The inventory was good. The sales person was good . The process was as expected.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Butler Chevrolet, INC.. We sincerely value your business and look forward to your next visit!
Good experience buying a used Subaru outback.
Good experience buying a used Subaru outback. They did forget to update the inspection so had to go back for that but they gave me a full tank of gas for my troubles.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, your wonderful feedback and rating mean a lot to us. Please let us know if there is anything else we can do for you; we are more than happy to help!
Everything went OK except the car only came with one key.
Everything went OK except the car only came with one key. We purchased the car on Feb. 28, and this being March 3 we have not received a call or any information about the second key. Jim White
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to leave your feedback. If you still haven't gotten your second key, please reach out to me directly at toden@jimbutlerchevrolet.com.
Stacey and Chad were a pleasure to work with.
Stacey and Chad were a pleasure to work with. I will be returning for my next vehicle purchase!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!