Reviews
Very friendly service.
Very friendly service. Helpful with any & all questions that we had very attentive We are satisfied with our experience
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi there, thank you so much for your positive comments about Jim Butler Chevrolet, INC.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
No happy with financing experience and would really like
No happy with financing experience and would really like to speak with key leadership that is over Jeff
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Hi! It is our understanding that you spoke with our finance director yesterday (8/20) and came to an understanding. If this is not the case, please reach out to me directly at 636-717-3041 so we can discuss solutions.
We ♥️ our new Equinox!
We ♥️ our new Equinox!!! Bryan Lagunas is so respectful, polite, knowledgeable and easy & amazing to work with! He found our car and made it happen! Made this experience one we are grateful for! Couldn’t be happier!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new vehicle! We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We sincerely value your business and look forward to your next visit!
Fuzz did a great job getting us through all the hoops and
Fuzz did a great job getting us through all the hoops and signatures to get us finished so we could get back on the road.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Service Dept was rude.
Service Dept was rude..I had an appointment for a warranty repair. No one told me when I made the appointment the diagnosis alone would take 24-48 hours. Then why did I have to make an appointment. So I asked for a loaner car. "Oh you have to make a reservation for that. And they are 2 weeks out." How would I have known that I needed a loaner car. They knew ahead of time what the issue was..They should have been more prepared to take care of me. Not me demanding they do their job.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for taking the time to leave us your feedback. We apologize for the break down of communication and the failure to manage your expectations during your visit. I will be sure to speak with the service manager regarding your concerns. If you -wish to further discuss your experience, please reach out to our service manager directly at 314-274-1687. We hope we can come up with solutions. Thank you for letting us know how we can improve.
Mike Collins is a wonderful salesman, very knowledgeable
Mike Collins is a wonderful salesman, very knowledgeable of vehicle. He worked hard to make the sale at the right price. Great Job Mike!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your new vehicle! Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
Can't say enough good things about the service department
Can't say enough good things about the service department and rental car department. They helped me in a tight situation where I had no transportation and an important trip to KC. Awesome experience.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
Adnan was very easy to deal with.
Adnan was very easy to deal with. Financing was quick. If you want to sell EV's make sure they are charged when people schedule a test drive.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon!
Excellent!
Excellent! The purchase of my 2025 Chevrolet Silverado Lt 4wd was great! No problems at all
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
I loved working with Stacey.
I loved working with Stacey. Very down to earth. We shared a few stories. Not gunna lie, I was not going to purchase the extended warranty, but Stacey made some valid points, SO, I purchased it. If I had one minor complaint, (no fault of Stacey), It would be that I had to pay for the tow to bring the Colorado ZR2 from S. Carolina. You did not have the color I wanted.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new vehicle! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!