Reviews
VW Medford is lucky to have Steve on the team, joy to
VW Medford is lucky to have Steve on the team, joy to work with and extremely communicative. Thanks VW Medford Team!
VW Medford is lucky to have Steve on the team, joy to
VW Medford is lucky to have Steve on the team, joy to work with and extremely communicative. Thanks VW Medford Team!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Volkswagen of Medford.
he was very kind and helpful.
he was very kind and helpful. this is my first car and he helped make it a wonderful experience!
he was very kind and helpful.
he was very kind and helpful. this is my first car and he helped make it a wonderful experience!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for your feedback on your recent visit to Colonial Volkswagen of Medford. It's great to hear that we were able to assist you and that you had such a positive experience.
Frank is great with communicate and keep me up to date
Frank is great with communicate and keep me up to date with the process. He provided all information need for me in order to solve my car issue.
Frank is great with communicate and keep me up to date
Frank is great with communicate and keep me up to date with the process. He provided all information need for me in order to solve my car issue.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Volkswagen of Medford. Frank Dicostanzo Service Manager Frankd@vwmedford.com
The team is professional honest and got the job done and
The team is professional honest and got the job done and now my car is running perfectly. Highly recommend for anyone who has a Volkswagen to use Colonial in Medford.
The team is professional honest and got the job done and
The team is professional honest and got the job done and now my car is running perfectly. Highly recommend for anyone who has a Volkswagen to use Colonial in Medford.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Volkswagen of Medford. Frank Dicostanzo Service Manager Frankd@vwmedford.com
Dan is fantastic!
Dan is fantastic! He was very responsive, kept me updated and secured me a ride back to the dealer ship. Great experience!
Dan is fantastic!
Dan is fantastic! He was very responsive, kept me updated and secured me a ride back to the dealer ship. Great experience!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Frank Dicostanzo Service Manager Frankd@vwmedford.com
My association with Colonial VW has been excellent,
My association with Colonial VW has been excellent, efficient, and reliable, accommodating to my auto warranty company.
My association with Colonial VW has been excellent,
My association with Colonial VW has been excellent, efficient, and reliable, accommodating to my auto warranty company.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Frank Dicostanzo Service Manager Frankd@vwmedford.com
The entire process of establishing ourselves as new
The entire process of establishing ourselves as new customers and getting plugged into a terrific service experience was seamless! Lydia and Dan are true Ambassadors for Colonial and the Volkswagen brand! We can’t thank either of them enough for going out of their way to make us feel like valued clients and keeping us informed every step of the way with our service call! I recommend them with the highest possible endorsement!
The entire process of establishing ourselves as new
The entire process of establishing ourselves as new customers and getting plugged into a terrific service experience was seamless! Lydia and Dan are true Ambassadors for Colonial and the Volkswagen brand! We can’t thank either of them enough for going out of their way to make us feel like valued clients and keeping us informed every step of the way with our service call! I recommend them with the highest possible endorsement!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Volkswagen of Medford! Frank Dicostanzo Service Manager Frankd@vwmedford.com
Needed last minute service got me in no problem had me
Needed last minute service got me in no problem had me wait with like zero wait awesome servoce
Needed last minute service got me in no problem had me
Needed last minute service got me in no problem had me wait with like zero wait awesome servoce
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Frank Dicostanzo Service Manager Frankd@vwmedford.com
Great service and good communication skills.
Great service and good communication skills. The car was delivered on time promised. Their experience is excellent.
Great service and good communication skills.
Great service and good communication skills. The car was delivered on time promised. Their experience is excellent.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for sharing about your experience with Colonial Volkswagen of Medford. We appreciate your business and hope to see you again soon!
Went for oil change then my car indicated that oil was
Went for oil change then my car indicated that oil was too high, can’t drive my car in a week day. Trying to call them but they nobody answers.
Went for oil change then my car indicated that oil was
Went for oil change then my car indicated that oil was too high, can’t drive my car in a week day. Trying to call them but they nobody answers.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Mishel, thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you. Frank Dicostanzo Service Manager Frankd@vwmedford.com