Reviews
Made service for my recently purchased Tacoma a breeze.
Made service for my recently purchased Tacoma a breeze. Thorough inspection & got me in and out quickly. Thanks!
Made service for my recently purchased Tacoma a breeze.
Made service for my recently purchased Tacoma a breeze. Thorough inspection & got me in and out quickly. Thanks!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great experience working with Josh while trading in my
Great experience working with Josh while trading in my old truck & helping me get into a new one! The process was low pressure and he was there to help with any questions & make sure I was completely satisfied with my new vehicle. Thanks Josh!
Great experience working with Josh while trading in my
Great experience working with Josh while trading in my old truck & helping me get into a new one! The process was low pressure and he was there to help with any questions & make sure I was completely satisfied with my new vehicle. Thanks Josh!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Bryce kept on working for me!
Bryce kept on working for me! When I found a truck that I liked, but didnt have everything I wanted, Bryce made it happen. Super Professional and patient.
Bryce kept on working for me!
Bryce kept on working for me! When I found a truck that I liked, but didnt have everything I wanted, Bryce made it happen. Super Professional and patient.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Nick was able to find us the perfect vehicle after months
Nick was able to find us the perfect vehicle after months of searching. Every single question was responded to in a timely manner and he had an answer for everything! He was able to walk us through the car buying process and work with all parties involved to ensure we got exactly what we wanted. Cannot recommend him and Carver Toyota enough!
Nick was able to find us the perfect vehicle after months
Nick was able to find us the perfect vehicle after months of searching. Every single question was responded to in a timely manner and he had an answer for everything! He was able to walk us through the car buying process and work with all parties involved to ensure we got exactly what we wanted. Cannot recommend him and Carver Toyota enough!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My salesman really knew what he was doing.
My salesman really knew what he was doing. Very knowledgeable throughout the whole process. It’s crazy how well he knew about the Camry we purchased.
My salesman really knew what he was doing.
My salesman really knew what he was doing. Very knowledgeable throughout the whole process. It’s crazy how well he knew about the Camry we purchased.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Initially reached out to about 6 Toyota dealerships
Initially reached out to about 6 Toyota dealerships within a 2 hour radius to find the perfect 4Runner. Nick was the most responsive and he was very transparent with all numbers and answered all of my concerns and questions in easy to understand terminology. The overall process was easy and I feel Nick and the management at Carver went above to make sure I felt confident in my purchase. It was worth the 2 hour drive in the rain. Thank you Nick!
Initially reached out to about 6 Toyota dealerships
Initially reached out to about 6 Toyota dealerships within a 2 hour radius to find the perfect 4Runner. Nick was the most responsive and he was very transparent with all numbers and answered all of my concerns and questions in easy to understand terminology. The overall process was easy and I feel Nick and the management at Carver went above to make sure I felt confident in my purchase. It was worth the 2 hour drive in the rain. Thank you Nick!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The buying process is easy and the sales support is
The buying process is easy and the sales support is professional and easy to work with.
The buying process is easy and the sales support is
The buying process is easy and the sales support is professional and easy to work with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Estimate was way too expensive for the repair.
Estimate was way too expensive for the repair. I did some research and the part is only $40 and wanted to charge me $929 for repair. I still had to pay for diagnostic which the price increased 3 times. Price gouging is not acceptable and I will not recommend.
Estimate was way too expensive for the repair.
Estimate was way too expensive for the repair. I did some research and the part is only $40 and wanted to charge me $929 for repair. I still had to pay for diagnostic which the price increased 3 times. Price gouging is not acceptable and I will not recommend.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Took my Camry in for an oil change, tire rotation, and
Took my Camry in for an oil change, tire rotation, and new wiper blades. My TPI warning light had been on for some time. I assumed the service tech would reset it since I had my tires rotated. However, it was not reset. This wouldn’t have been a problem, but the service was done on a Saturday and I picked it up after hours. When I called back on Monday, the Service desk had nothing noted on the ticket indicating why it wasn’t reset and asked me to bring it back in so they could reset the warning light. Took it back in and after 30 - 40 minutes they told me I needed a $200 control module, which they would have to order. Told them not to worry, I would just stick a piece of electrical tape over it. I was not offered any compensation for something I feel I should have been told up front.
Took my Camry in for an oil change, tire rotation, and
Took my Camry in for an oil change, tire rotation, and new wiper blades. My TPI warning light had been on for some time. I assumed the service tech would reset it since I had my tires rotated. However, it was not reset. This wouldn’t have been a problem, but the service was done on a Saturday and I picked it up after hours. When I called back on Monday, the Service desk had nothing noted on the ticket indicating why it wasn’t reset and asked me to bring it back in so they could reset the warning light. Took it back in and after 30 - 40 minutes they told me I needed a $200 control module, which they would have to order. Told them not to worry, I would just stick a piece of electrical tape over it. I was not offered any compensation for something I feel I should have been told up front.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Fairly easy to work with.
Fairly easy to work with. We got a good deal on our new truck. I would suggest better communication would be helpful. Shea did an awesome job helping us with all of the new features on our truck. Love his positive attitude and energy!
Fairly easy to work with.
Fairly easy to work with. We got a good deal on our new truck. I would suggest better communication would be helpful. Shea did an awesome job helping us with all of the new features on our truck. Love his positive attitude and energy!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car