We have never had a bad experience at Carver. We are on the 2nd Toyota from this dealer. Always satisfied with their service in the service department... and excellent customer service with the buying process
We loved our experience with getting our Kia from Larry Miller. He was very helpful and answered all of our questions. Feel like we made a new friend!... Thanks, Larry and Carver Toyota!
Great experience I’ll be back for another vehicle soon for my son. I enjoyed working with staff easy to get along with. Definitely will be back for service
Easiest and FASTEST experience ever. Nick and Cathy made everything happen in less than 20 minutes, I would recommend to anyone, we enjoy our brand new... 4runner
Didn't rotate tires or check brakes since our tire treads were low, needing replacement. Would have appreciated if brakes were checked. What was my $50... charge for?
I purchase my car from out of state. They beat a offer I had with another dealer. They stated there policy was to beat any other offers for the exact same... car by $500, that was there company policy. They did just that. Everything was completed by email. I put a deposit down over the phone drove there on a Saturday paid for and signed for the car. The did not try to up sale me any other Adonis while I was there. Was actually at the dealership a very little amount of time. I was worried about buying a car out of state, however they handled all the taxes, title and paperwork to my own state. They called me when the titling was finished and told me I could go and get my license plate at my local DMV. They also gave me a temporary plate to get me through a couple of months. I would recommend working with them in the future.
Despite the fact that I played hardball with salesman Chris Traylor he remained professional and courteous throughout. Everyone was helpful and flexible... and the experience was positive. Having purchased two previous vehicles from Carver I can testify that their Service Department is top notch.
Great service for an oil change, but the guy forgot the new sticker for the windshield. No big deal and hope to bring vehicle to Carver again.
Ask for Claire. She did a wonderful job of finding out what I wanted and was very knowledgeable. Anything that she wasn't sure on, she called me the... next morning with an answer. I would definitely recommend anyone to work with her on finding the right vehicle.
I am Active Duty Air Force and was stationed in the United Kingdom when I began my car search for when I was able to come home. Scott Babb handled everything... extremely professionally, even in another country. He managed to get the exact truck that I wanted into the dealership, and helped me through the holding process so that it would be there when I returned. This man's professionalism and etiquette is second to none. Very grateful for what he did for me!