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Carver Toyota of Columbus

(2,671 reviews)
Visit Carver Toyota of Columbus
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–2:00pm
Sunday Closed Closed
New (888) 757-6854 (888) 757-6854
Used (888) 856-7810 (888) 856-7810
Service (888) 871-3307 (888) 871-3307

Reviews

(2,671 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Carver Toyota of Columbus from DealerRater.

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The sales portion of my experience was fine.

The sales portion of my experience was fine.My issue was with the service department first off when I signed a paperwork for my new V.Ehicle I was told that the extended warranty.I was purchasing covered everything that was not maintenance when I went back for some leaks.I was told they're not covered Period furthermore, furthermore, when I purchase the car, my salesman showed me on a ticket where he said all my brake rotors were replaced and new pads, which should have given me a year's warranty. When I went back to have the service department checking issue. They said no, we didn't replace the rotors, we just turned them. Therefore, there was no warranty on your break job. I don't feel this is a way to treat customers.Your departments need to get their stories together so they're not giving different versions

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Easy to deal with.

Easy to deal with. Made the buying easy. Very friendly and courteous. Everyone was very friendly

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

It is a very nice facility.

It is a very nice facility. The sales people are very eager and willing to help. It would be helpful to have more knowledge about the truck I bought.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I always have a great experience bringing my vehicle into

I always have a great experience bringing my vehicle into your dealer ship. Service department is very quick and clean thank you all.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Clean, quick service.

Clean, quick service. We appreciated our options and the perks included with our car purchase. Will definitely recommend Carver to friends and family!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Would've preffered to take test drve by ourselves but

Would've preffered to take test drve by ourselves but overall good experience. Bryce wasn't pushy like most Salespersons.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

We had a great experience purchasing a Grand Cherokee L.

We had a great experience purchasing a Grand Cherokee L. Shea was especially helpful. We will recommend your business and great salesman!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great job.

Great job. Been bringing my truck here for almost 10 years. Bit of a drive at 30 minutes each way but qorth it

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

DISHONEST PEOPLE!

DISHONEST PEOPLE!! Screwed me over from day one! Don’t trust their service department or finance office!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Poor Bad service this person change my oil put the wrong

Poor Bad service this person change my oil put the wrong oil sticker on my car and when I go home I check my oil cap this was oil every around my engine

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Consumer response

Bad service