Reviews
Write a reviewKnowledgeable, kind and professional staff.
Jeremy in Service is and always has been so kind and professional. I also love the complimentary car washing =)
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Samuel and thanks for the great feedback! We're very happy that Jeremy was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Best, Alan Jay Nissan Team
Routine Service
Person who scheduled my service upon my arrival was thorough and efficient. Appreciated text notification when my service was completed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Margaret, thank you for leaving us your review. We are happy to hear that you were pleased with the service you received from Alan Jay Nissan. We look forward to serving you again in the future! Best, Alan Jay Nissan Team
I bought a frontier at Alan j Nissan
Friendly and worked to meet my needs, gave me a great deal. Rob was a great sales person and I will buy my next car from him. The finance manager was great and explained everything so that I understood what I was buying. 5 stars to thing dealership!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mary, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Rob and the rest of the staff assisted you in such a detailed and customized manner. Give us a call if you have any further questions. Best, Alan Jay Nissan Team
Great service!!
There was a set back in time with my appointment but the staff was so accommodating and let me know I was still important.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Erin, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Best, Alan Jay Nissan Team
Great service and good coffee !!!!
Jeremy Bovee, the Service Mgr. is always professional, courteous and helpful ! My car was serviced on time and with no problems at all ! Any questions I had, were answered with satisfaction and a smile !!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service
Everyone is always friendly, have a smile on their face and ask if there is anything else that I need
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Good service performed very timely. Friendly staff
Made my appt. by phone-arrived early but they took me in very quick. Service was done as requested and no pressure for other work. Appreciated the vehicle wash before returning truck. New to area but will make this my Nissan service center.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ken, thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we always look forward to working with you again in the future! Best, Alan Jay Nissan Team
great service
Kenny was very helpful and i would tell eveyone go to nissan allan jay and deal with kenny , and his fiance manager Rob is the best too
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for your outstanding review, Dekeidra! I'm very happy to hear that Kenny was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Regards, Alan Jay Nissan Team
Car Purchased
Are salesperson, John, was very knowledgeable and friendly. He took his time explaining the features and how they operated. great staff
- Customer service —
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for your outstanding review, Charles! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Regards, Alan Jay Nissan Team
Great Service!
Steven Gilliard - extremely professional, courteous, explained everything in detail about the service and was accurate on the length of time. Probably the best employee that I have dealt with at this dealership
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time out of your day to share your wonderful experience with us, Robert. We are delighted to hear you were treated by Steven with professional, courteous, and informative service on your vehicle. We hope you will give us the opportunity to help you again whenever it?s time for your next car. Regards, Alan Jay Nissan Team