Reviews
Contractor, Fire Protection
Oil Change and tires, Monty was perfect as always.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for being our guest, Steve! We appreciate you!
tire purchase and oil change
great price on my new set of tires, thanks to Monty's above and beyond customer service in the Quick Lane.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your continued business with Mills! We appreciate you!
Great service
Bought a 2016 ford explorer from mills ford in Baxter . My salesman Don Griggs and the staff at Mills are number one in quality. It was worth our drive again from St. Cloud.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for choosing Mills Ford and Don Griggs, Kory! We appreciate you and look forward to assisting you for many more years to come!
Great hospitality and service
Purchased a used Ford Edge and the staff was very helpful and went above and beyond expectations for our vehicle purchase!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your kind words! Drive safe, and we'll see you on the road.
Great Service
WELL THIS WAS THE FIRST TIME THAT IT DIDN'T TAKE ALL DAY!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for being our guest, David! We appreciate you!
Great customer service
Had a problem with my vehicle. Previous dealership wasn't willing to stand behind their work. Eric and the mills ford team go above and beyond with service. Will definitely be back.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, Ethan! Thank you for your positive review. We respect our customer's time and budget. Please let us know if there's anything else we can do for you.
Oil Change
Just had an oil change. While waiting, had the shuttle bring me to Fleet Farm for some shopping so saved some time. Only complaint is that my phone went off at about 0045 Hrs waking me up with a text message reminding me of the oil change appointment a couple of days ahead. Would appreciate that not happening again in the future.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for choosing Mills! We did recently add the texting feature to our system for reminders and did not realize the time frames they went out upon set up, so for that we sincerely apologize! We have made the corrections for future that the text messages will only go out from 8AM to 9PM on reminders.
Buying a car and getting service
Purchased a 2016 Escape. The service was very good. The staff is always very nice and helpful. This is the 3rd car I bought through Chuck Cole. I feel he is honest and always very helpful. Every time he sees me when I come in for service he always checks to see if everything is going good with the car and that I am getting the help I need. The person that processed the sale was also very helpful and took the time to explain everything.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We're always happy to help our customers at Mills Motor. Do not hesitate to call if you need anything. Be safe on the road.
Clean facility
I'm happy with the truck it seems to be good so far
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for choosing Mills Ford, Adam! We appreciate your business!
Service and quality of work is good.
Ridiculous that I have to schedule and wait 3-4 days for an oil change and tire rotation.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your feedback, Mr. Emslander! We truly appreciate you as our guest and we're doing our best to accommodate our growing community of the Brainerd Lakes Area so we can service everyone in a timely manner. We will continue to work hard and hope you know we do value you!