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405 Motors

(398 reviews)
Visit 405 Motors
Sales hours: 10:00am to 6:00pm
Service hours: 10:00am to 5:00pm
View all hours
Sales Service
Monday Closed Closed
Tuesday 10:00am–6:00pm 10:00am–5:00pm
Wednesday 10:00am–6:00pm 10:00am–5:00pm
Thursday 10:00am–6:00pm 10:00am–5:00pm
Friday 10:00am–6:00pm 10:00am–5:00pm
Saturday 10:00am–6:00pm 10:00am–5:00pm
Sunday 11:00am–6:00pm Closed
2018 consumer dealer award
View 3 awards
2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
(425) 740-0406 (425) 740-0406

Reviews

(398 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of 405 Motors from DealerRater.

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It was a great experience. We recommend 405 motor

Nash was very helpful, professional, easy going and has a great sense of humor. He is very efficient. Thank you 405 motors. Hal & Felisa

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 2 found this review helpful. Did you?
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Don't shop here suggestion.

Not honest GM of the dealership. Plus salesman. Office workers. . Not following through of legal paperwork transfers. Failed to transfer the title I traded into those salesman plus the GM.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
7 people out of 7 found this review helpful. Did you?
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They assured us that the vehicle was in good condition.

They assured us that the vehicle was in good condition. Flew all the way from Pasco to pick up the vehicle only to find that it barely ran and the inside had been cut up and nothing worked. The photos didn’t show any of this and of course they lied and had me fly out there for nothing. Terrible, dishonest dealership. Steer clear of them!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Friendly, helpful staff

Car was offered at a fair price, no haggling. Maryam and the other staff were friendly and helpful, and the transaction was done in minutes. Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 1 found this review helpful. Did you?
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Got there and couldn't find the key.

Got there and couldn't find the key. Seemed very unorganized. We walked out to look thru the windows and the seats Esp. passangers was covered in mold. Horrible place.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Excellent Service

The dealer, Sarim is very accommodating and helpful. He guided me after listening to what I needed which enabled me making a good decision. Furthermore, the car service is good.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 1 found this review helpful. Did you?
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Contacted them on FB marketplace.

Contacted them on FB marketplace. Asked if a car was available. Got an email several days later with no info and no contact name. Got a better deal at a dealership closer to me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Pleasant Experience

Went car shopping on my own for the first time and didn't know what to expect. 405 Motors was a low pressure car dealership. Ken was super helpful and patient as I asked questions around the cars and the process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I had asked for additional photos, instead of sending

I had asked for additional photos, instead of sending photos dealership wanted my mobile/smart phone number. When I repeated the instructions to send the photos to my email address, they did not reply and did not send the photos.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Does not list rebuilt status

This dealership does not disclose rebuilt or salvage title on their listings. Call and ask before you go all the way out there. I wasted 2 hours, only 1 RAV was clean title.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 3.0
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
3 people out of 3 found this review helpful. Did you?
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