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Star Auto Mall

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (486 reviews)
Visit Star Auto Mall
Sales hours: 9:00am to 8:00pm
Service hours: 9:00am to 8:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 9:00am–8:00pm
Tuesday 9:00am–8:00pm 9:00am–8:00pm
Wednesday 9:00am–8:00pm 9:00am–8:00pm
Thursday 9:00am–8:00pm 9:00am–8:00pm
Friday 9:00am–8:00pm 9:00am–8:00pm
Saturday 9:00am–8:00pm 9:00am–8:00pm
Sunday Closed Closed
2023 consumer dealer award
View 5 awards
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
(866) 255-6276 (866) 255-6276

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (486 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Star Auto Mall from DealerRater.

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THE BEST DEALERSHIP IN PENNSYLVANIA

I had one of the best experience with Frank at Star Auto mall. The whole experience was an amazing. Frank had an Excellent knowledge of all vehicles, and helped me find the right vehicle for my needs, And found exactly what I was looking for in a vehicle. the whole buying experience flowed smoothly. Frank even took the time to make sure I knew how everything worked on my new vehicle and set up properly as far as connecting the blue tooth with my phone, etc. This process was wonderful, and I spent a total of about 1 hour at the dealership. I will be definitely coming back for my future purchases. I would recommend Star Auto Mall to anyone whos looking for a vehicle. Thank you frank.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
277 people out of 277 found this review helpful.

They make buying a car easy.

I found the car I wanted. Fast response from sales person. In and out in an hour. Great pricing. Great car. They made it so easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
240 people out of 240 found this review helpful.

Star auto mall is an excellent dealership

Frank made the car buying experience so easy and pleasurable. He anticipated our needs and was focused on getting us what we wanted. Frank knew a lot about all types of vehicles which helps us save time, and make an informed decisions. Plus frank was very patient with us, and guided us every step of the way. Thanks again for everything frank. It was a pleasure working with you, And thanks to everyone there you guys were awesome.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
287 people out of 287 found this review helpful.

Star auto mall is an excellent dealership in Bethlehem, PA

Star auto mall is an excellent dealership in Bethlehem, Pennsylvania. I highly recommend it for any one who’s looking for a vehicle. Frank was excellent, he was very patient with me, and took his time to find me the right vehicle that’s fits my needs. Paul did a wonderful job with the finance getting me a great rate. The whole experience was an amazing. Thank you frank and Paul. I will be coming back to star auto mall for future purchases thanks to frank and Paul.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
283 people out of 283 found this review helpful.

LIFE TIME EXPERIENCE

I would recommend frank from star auto mall to any one who’s looking for a vehicle. I think star auto mall is one of the best dealerships in east coast. After car shopping for so long, I have never met any one who’s more helpful, friendly and cares about his customers then frank. He knew about all the cars they sell, and give me suggestions, advice and answered all of my questions, he provided the best experience I’ve had at at a dealership. He made the whole process Great, and really went out of his way to make me feel comfortable in the whole process. I would definitely recommend by asking for frank. Thank you frank, and I will definitely be coming back for any future purchases thanks frank

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
290 people out of 290 found this review helpful.

Thank you frank

We had a great experience with frank at star auto mall on Nazareth pike. Thank you frank for finding us the right vehicle for our needs. It was a pleasure working with you. We will definitely tell our families and friends to come see you if they need a vehicle. Thank you frank

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
293 people out of 293 found this review helpful.

BEST DEALERSHIPS IN THE UNITED STATES

I think star auto mall is one of the best dealerships in united states. I will take the 4 hours drive any day to come to Bethlehem, Pennsylvania to buy a car from frank. FRANK is truly an asset to star auto mall. THANK YOU FRANK

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
311 people out of 311 found this review helpful.

DO NOT BUY FROM THESE CROOKS!!!

***DO NOT BUY AT ANY STAR AUTO DEALERSHIPS!!!!!!*** Absolutely the WORST experience I've EVER had at ANY business my ENTIRE life!!! They would not honor the price they posted on their own site. Blamed every error on an off-site girl who entered the data and set up their appointments!!! The only thing the manager would tell me (repeatedly) is that he wouldn't sell me the car at the posted price. He accused me of calling him a liar which I never did and then tried to make it look like HE was the victim. The manager then called the owner who was even LESS open to doing the honorable thing and selling the car for the price he had posted on his dealerships website. The manager then ended the call before I was finished talking to the owner and told us that we needed to leave! These people are very ignorant and arrogant!! If I could give less than 1 star for the review, I would. RUN AWAY from the Star dealerships!!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
2 people out of 2 found this review helpful.

Great dealer

Great experience, the sales team was helpful, pleasant and knew exactly what I wanted. Right price first time! I will definitely recommend Star Auto Mall to family and friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Amazing

This experience was great they made me comfortable and did their best to make sure that I got the best deal and had my best interest and I’m so thankful for them!😁

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.