Reviews
I was charged for factory add ons, that I did not want
I was charged for factory add ons, that I did not want to I made it clear that if I had to order a car , id be willing to wait for it. They found a car in North Carolina that was supposed to be what i wanted. I found out about the add ons , after i read the window sticker. The dealer said that’s the way it came from the mfg. that may be true. But it’s not what I wanted. I wanted to order a car of my choice,with NO add ons. In my mind that’s theft by deception. The add ons were a little over a thousand DOLLARS!!! THIS WAS NEVER BROUGHT TO MY ATTENTION before i signed the papers. The sales person(morris) was very nice but of no help to resolve the issue. His manager also said nothing could be done as out it. So he gave me two free oil changes,instead of that doesn’t come to a thousand dollars. I question all the five star reviews that are posted for this dealership. I’ve not been able to find ANY negative reviews. HUMMM??
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
The sales team at this dealership are second to none!
The sales team at this dealership are second to none! They take the time to listen to your requirements and go above and beyond to meet them.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
They were all so helpful and made car buying very simple.
They were all so helpful and made car buying very simple. Love my new car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great location, very professional staff.
Great location, very professional staff. Sales staff extremely knowledgeable about their products. Overall this dealership delivers quality service.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Morris did an excellent job explaining the features of
Morris did an excellent job explaining the features of the Outback We were treated with outmost of courtesy by everyone
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Carlos, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
This dealership was great.
This dealership was great. I worked with Morris and he was very kind. It took me approximately 6 months to finally purchase my vehicle (because I had some things going on). Once I was ready to purchase, I made an appointment with Morris and he assisted me all the way through. Louis, the general manager was very nice, accommodating, and understanding. They were very helpful and I was able negotiate the price of the vehicle to a price in which I was comfortable. It was great doing business with these gentlemen.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Super awesome experience.
Super awesome experience. I can't say enough about our pleasant experience with Morris. Wonderful!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
This is the third Subaru we’ve purchased from this
This is the third Subaru we’ve purchased from this dealership. We were replacing another Subaru so we had prior knowledge, had researched the car & knew exactly which vehicle we wanted. We only had to wait for the right color vehicle to arrive. There was no pressure to purchase or “up sell” of options or dealer added costs. Our only “concern” was the delay or non-response to our emails, texts and phone calls. Morris was very courteous and knowledgeable about the features of the car. He gave my wife a very thorough walk through of all the features of the car before we took it home. Pricing was very transparent and we were overall happy with the experience. A little more attention to returning our inquiries would have made it 5 stars.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Hi, we really appreciate your feedback! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!
Very good experience.
Very good experience. Morris was extremely courteous and informative throughout the purchase process. He was very thorough, and patient, in explaining the features of our new Ascent. He made us feel we were his only customer. Also, Bill, in finance was excellent.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Joe, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!
Great Experience -Morris was responsive and helped me
Great Experience -Morris was responsive and helped me navigate thru the process-got me what I was I was looking for
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!