Skip to main content

Taylor's Auto Max

(2,972 reviews)
Sales hours: 8:00am to 6:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 8:00am–6:00pm 7:30am–5:00pm
Tuesday 8:00am–6:00pm 7:30am–5:00pm
Wednesday 8:00am–6:00pm 7:30am–5:00pm
Thursday 8:00am–6:00pm 7:30am–5:00pm
Friday 8:00am–6:00pm 7:30am–5:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 34 awards
2025 state dealer award 2025 state dealer award 2024 state dealer award 2024 state dealer award 2024 state dealer award 2023 state dealer award 2023 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2017 state dealer award 2017 state dealer award 2016 state dealer award 2016 state dealer award 2016 state dealer award 2015 state dealer award 2015 state dealer award 2015 state dealer award 2014 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(2,972 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Taylor's Auto Max from DealerRater.

Want to share your experience with this dealership?

Write a review

Great customer service. Helped me get the car I wanted....

Great customer service. Helped me get the car I wanted. 10/10 definitely would refer a friend to this dealership. cheap prices and great vehicles for sale.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Came in a first time car buyer and they made it easy and...

Came in a first time car buyer and they made it easy and offered a lot of things along with the car. Great dealership and dealer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Amazingly thorough, kind, respectful and non-aggressive...

Amazingly thorough, kind, respectful and non-aggressive sales personnel. Wonderful experience with Ron Cooper and the staff. Highly recommend Taylor’s for buying your next used car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

So far, so good. Thank you. We appreciate your attention...

So far, so good. Thank you. We appreciate your attention to detail. Having all the paperwork ready was a plus. It was nice to see Natalie and Ron too. You have a great staff!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great service. Went into trade off a gas pickup for a...

Great service. Went into trade off a gas pickup for a diesel and expected it to have to wait til Monday being it was the weekend. Before I knew it I was driving home my new truck.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I never would have thought I'd buy a used truck over the...

I never would have thought I'd buy a used truck over the phone, but with the great service I got from Sean, that's exactly what I just did... and it was probably the most pleasant car buying experience I've ever had. I live in Missoula, and after not quite finding what I was looking for locally, I started searching on the internet. To my surprise, pretty much exactly the truck I wanted was at Taylor's in Great Falls. I called five minutes before closing time and got Sean. He was super helpful and stayed on the phone past closing to talk with me about the truck and Taylor's philosophy of providing great service to customers from far and wide. The next morning, he texted me photos and videos and took for a test drive for me. He was very honest in his assessment of the truck, it was priced very fairly, and within a couple days I decided to go for it. The one thing missing was a trailer hitch, and Sean arranged to have Taylor's install a new one for me. Once it was ready, he offered to deliver the truck to me in Missoula, but my wife and I decided to meet him in Lincoln (halfway) on a Sunday. The truck was exactly as he had described it, and I drove home very pleased with my new-to-me 2012 Nissan Frontier. I would definitely recommend giving a Taylor's a try, even if you don't live in Great Falls!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

It was a pleasure working with Ron and the Taylor's...

It was a pleasure working with Ron and the Taylor's Automax team. We test drove the Acadia on Monday and by Friday afternoon it was parked in our garage. It was a smooth process and all of our questions were answered. It was a great experience from start to finish!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

The best customer service I’ve ever had! Highly recommend...

The best customer service I’ve ever had! Highly recommend this team and business to anyone and everyone! Thank you all so much, I am incredibly happy with my new vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Taylor's has the greatest customer service in the area....

Taylor's has the greatest customer service in the area. They made sure we were completely happy with our purchase and went above and beyond. Their pricing is very fair. We will return for our next vehicle purchase. Thanks Matt!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

We came in, from Kentucky, upside down in our car, Matt...

We came in, from Kentucky, upside down in our car, Matt was very helpful with finding a vehicle and terms that for our budget. We appreciate everything! Matt was great!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.