Reviews
Great customer service. Helped me get the car I wanted....
Great customer service. Helped me get the car I wanted. 10/10 definitely would refer a friend to this dealership. cheap prices and great vehicles for sale.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Came in a first time car buyer and they made it easy and...
Came in a first time car buyer and they made it easy and offered a lot of things along with the car. Great dealership and dealer.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Amazingly thorough, kind, respectful and non-aggressive...
Amazingly thorough, kind, respectful and non-aggressive sales personnel. Wonderful experience with Ron Cooper and the staff. Highly recommend Taylor’s for buying your next used car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
So far, so good. Thank you. We appreciate your attention...
So far, so good. Thank you. We appreciate your attention to detail. Having all the paperwork ready was a plus. It was nice to see Natalie and Ron too. You have a great staff!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great service. Went into trade off a gas pickup for a...
Great service. Went into trade off a gas pickup for a diesel and expected it to have to wait til Monday being it was the weekend. Before I knew it I was driving home my new truck.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I never would have thought I'd buy a used truck over the...
I never would have thought I'd buy a used truck over the phone, but with the great service I got from Sean, that's exactly what I just did... and it was probably the most pleasant car buying experience I've ever had. I live in Missoula, and after not quite finding what I was looking for locally, I started searching on the internet. To my surprise, pretty much exactly the truck I wanted was at Taylor's in Great Falls. I called five minutes before closing time and got Sean. He was super helpful and stayed on the phone past closing to talk with me about the truck and Taylor's philosophy of providing great service to customers from far and wide. The next morning, he texted me photos and videos and took for a test drive for me. He was very honest in his assessment of the truck, it was priced very fairly, and within a couple days I decided to go for it. The one thing missing was a trailer hitch, and Sean arranged to have Taylor's install a new one for me. Once it was ready, he offered to deliver the truck to me in Missoula, but my wife and I decided to meet him in Lincoln (halfway) on a Sunday. The truck was exactly as he had described it, and I drove home very pleased with my new-to-me 2012 Nissan Frontier. I would definitely recommend giving a Taylor's a try, even if you don't live in Great Falls!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It was a pleasure working with Ron and the Taylor's...
It was a pleasure working with Ron and the Taylor's Automax team. We test drove the Acadia on Monday and by Friday afternoon it was parked in our garage. It was a smooth process and all of our questions were answered. It was a great experience from start to finish!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The best customer service I’ve ever had! Highly recommend...
The best customer service I’ve ever had! Highly recommend this team and business to anyone and everyone! Thank you all so much, I am incredibly happy with my new vehicle!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Taylor's has the greatest customer service in the area....
Taylor's has the greatest customer service in the area. They made sure we were completely happy with our purchase and went above and beyond. Their pricing is very fair. We will return for our next vehicle purchase. Thanks Matt!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We came in, from Kentucky, upside down in our car, Matt...
We came in, from Kentucky, upside down in our car, Matt was very helpful with finding a vehicle and terms that for our budget. We appreciate everything! Matt was great!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car