Taylor's Auto Max

Polite and realistic with the car and financing especially with comparing 2 different vehicles and comparing with us the real pricings for them.

Ron Cooper is great car dealer provided excellent service was extremely helpful very professional . And we will definitely recommend him to friends and family. Thank you for all your help.

Fast easy process!! Thanks so much. Now I can go safely to Bremerton in my new Rogue.

Mr Cooper was a great help and he was very knowledgeable and Mr Cooper great to work with and I'd recommend him to my family and friends anytime and if and when we need a car we'll contact Mr Cooper and we thank him so very much

The group at Taylor’s had the exact car we were looking for with low Mileage. The process was made easy. Tom was great in helping us navigate the process. But the entire team was ready to serve us well Including David, Ron , and Kris. At the end of the sale Glenn made the signing wrap up a breeze. No pressure and just good help. Would recommend!

I rarely leave negative reviews, but my experience with Taylor Auto Max was disappointing enough that I feel others should know what to look out for before purchasing a vehicle there. The actual purchase process was smooth and easy, which makes the rest of this experience even more frustrating. When I took delivery of my used vehicle, it had not been properly cleaned, the oil had not been changed, the fuel tank was not topped off, and the DEF tank was completely empty. These are basic items that most customers reasonably expect a dealership to address before delivering a vehicle. Before purchasing, I specifically asked the salesperson whether all recalls and vehicle issues had been evaluated and addressed. I was told yes. Unfortunately, while driving the vehicle home, I immediately began experiencing problems. When I contacted the salesperson, I was essentially told, "I already told you how to fix this," despite the fact that I had already followed those instructions. I was then told to bring the vehicle in and that the issue could be fixed in about 15 minutes. When I arrived, there was no appointment on the schedule. The vehicle was eventually scanned, and the results showed more than a page of diagnostic trouble codes and issues. This left me questioning whether the vehicle had been thoroughly inspected at all before being placed on the lot. My advice to anyone considering purchasing a vehicle from Taylor Auto Max: don't simply take someone's word that everything has been inspected and repaired. Ask to see the vehicle scan report yourself, verify that recalls have been completed, and confirm that any diagnostic codes have been addressed before signing paperwork. It's unfortunate because the sales transaction itself was easy and pleasant. However, had the dealership taken the time to properly inspect and prepare the vehicle before putting it on the lot, this entire situation could have been avoided. Based on my experience, I will not be returning.

Very friendly and very customer focused rather than sales focused ... I felt understood and valued

Jay is very personable and professional. He went above and beyond to help us with our purchase.

Robert was an amazing sales rep! He was super attentive and made the process super fast and smooth! He was friendly and overall the service was great!

Its the best place in Great Falls to buy a vehicle. I'm a 5 time return buyer.