Skip to main content

Taylor's Auto Max

(2,953 reviews)
Sales hours: 8:00am to 6:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 8:00am–6:00pm 7:30am–5:00pm
Tuesday 8:00am–6:00pm 7:30am–5:00pm
Wednesday 8:00am–6:00pm 7:30am–5:00pm
Thursday 8:00am–6:00pm 7:30am–5:00pm
Friday 8:00am–6:00pm 7:30am–5:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 34 awards
2025 state dealer award 2025 state dealer award 2024 state dealer award 2024 state dealer award 2024 state dealer award 2023 state dealer award 2023 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2017 state dealer award 2017 state dealer award 2016 state dealer award 2016 state dealer award 2016 state dealer award 2015 state dealer award 2015 state dealer award 2015 state dealer award 2014 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(2,953 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Taylor's Auto Max from DealerRater.

Want to share your experience with this dealership?

Write a review

Great experience

This time car shopping was a great experience, very pleasant & knowledgeable staff.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Tried and dependable

Sean recognized us before we recognized him. He was our sales man in the early 2000 nds. We're still depending on that car for one driver. We had a great experience with Sean, he's a great guy and knowledgeable salesman. He works hard to help you get a good deal. I'm sure we will do more business here in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

FRANK AND RHONDA BOGGS

RON COOPER AND JOSH COPELAND WENT ABOVE, AND BEYOND SERVICE FOR MY WIFE AND I. I WOULD HIGHLY RECOMMEND THEM TO DEAL WITH, AT TAYLOR'S AUTO MAX. THEY GOT US INTO THE MOST BEAUTIFUL TRUCK THAT I HAVE EVER HAD.THEY DON'T PUT YOU IN ANY VEHICLE THAT YOU DON'T WANT. THANK YOU SO MUCH RON WE APPRECIATE DEALING WITH YOU.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Another Great Experience

I can't thank Marshall enough for the work he did for me. I'm so pleased with my first new vehicle let alone the first car I've owned. Dave Inman yet again did an amazing job in gettin the perfect financial plan set up for me as well. As long as I'm around I'll continue to go to Taylor's for it's awesome service! Thank you guys!!!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

It pays to do your homework.

Well we really did our homework when we started looking at cars. Jacqui was very patient with us because she knew we were not rushing into a purchase. We were waiting for the dealership to get a 2015 Golf for us to test drive and kept us informed of the status of that vehicle which ultimately never arrived. We went back several times and when she was sick or out of town, Mike Babcock stepped in to assist us with test drives other car models. Jacqui was diligent in searching other dealer inventories to find that elusive Golf and getting information as we had questions. The close out prices on their 2014 models at the dealership were great and it enabled us to buy a car we hadn't considered previously. We closed the deal on a 2014 Passat, bought local and saved money! We're very happy customers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

A NEW CAR FOR MY DAUGHTER

RON COOPER IS AND OUTSTANDING MAN. HE GOES FAR AND ABOVE HIS CALL OF DUTY TO GET SOME ONE INTO THE VECHILE THEY NEED TO FIT THERE FAMILY. HES AL WAYS THERE WHEN YOU NEED HIM , HES AN AMAZING PERSON. I WOULD RECAMEND THIS GUY TO ANYONE THAT NEEDS A VECHILE. THANK YOU FOR THE VECHILE YOU GOT US INTO FOR OUR DAUGHTER TO DAY YOUR AMAZING.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Take time to do your homework!

Well we really did our homework when we started looking at cars. Jacqui was very patient with us because she knew we were not rushing into a purchase. We were waiting for the dealership to get a 2015 Golf for us to test drive and kept us informed of the status of that vehicle which ultimately never did. We went back several times and when she was sick or out of town, Mike Babcock stepped in to assist us with test drives other car models. Jacqui was diligent in searching other dealer inventories to find that elusive Golf and getting information as we had questions. The close out prices on their 2014 models at the dealership were great and it enabled us to buy a car we hadn't considered previously. We closed the deal on a 2014 Passat, bought local and saved money! We're very happy customers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Car Buying for my High School Daughter

I saw a car on the internet at Taylors Auto Max in Great Falls and decided to call on it. The next week I went up and met Jay at the Dealership. The car was what I was looking for. One of the front tires was very worn though and had longitudinal cracks on the sidewall. I was worried about it but was going to "deal" and drive it home (90 miles) anyhow. Jay talked with the manager and both said they feel the car isn't really safe to drive with the tire in that shape. They offered 2 news tires for the front and I could buy the rear for their price at the tire shop... all still within my budget. For buying a 99' Olds' I was treated like I was buying an expensive car. I will return. I believe they are honest and good people to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Buying a car for my High School Daughter

I saw a car on the internet at Taylors Auto Max in Great Falls and decided to call on it. The next week I went up and met Jay at the Dealership. The car was what I was looking for. One of the front tires was very worn though and had longitudinal cracks on the sidewall. I was worried about it but was going to "deal" and drive it home (90 miles) anyhow. Jay talked with the manager and both said they feel the car isn't really safe to drive with the tire in that shape. They offered 2 news tires for the front and I could buy the rear for their price at the tire shop... all still within my budget. For buying a 99' Olds' I was treated like I was buying an expensive car. I will return. I believe they are honest and good people to work with. PS...they don't have Oldsmobile listed on the review page, so I selected Pontiac.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

The best car buying experience I've ever had

Princeton was great to work with, very friendly and very knowledgeable. It was a pleasure to work with him, and I would highly recommend him and Taylor's Auto Max to anybody.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.