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Taylor's Auto Max

(2,968 reviews)
Sales hours: 8:00am to 6:00pm
Service hours: 7:30am to 5:00pm
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Sales Service
Monday 8:00am–6:00pm 7:30am–5:00pm
Tuesday 8:00am–6:00pm 7:30am–5:00pm
Wednesday 8:00am–6:00pm 7:30am–5:00pm
Thursday 8:00am–6:00pm 7:30am–5:00pm
Friday 8:00am–6:00pm 7:30am–5:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 34 awards
2025 state dealer award 2025 state dealer award 2024 state dealer award 2024 state dealer award 2024 state dealer award 2023 state dealer award 2023 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2017 state dealer award 2017 state dealer award 2016 state dealer award 2016 state dealer award 2016 state dealer award 2015 state dealer award 2015 state dealer award 2015 state dealer award 2014 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(2,968 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Taylor's Auto Max from DealerRater.

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Friendly place, no pressure buying experience.

Friendly place, no pressure buying experience. Its was great that the maintenance technician even met with me to answer some mechanical questions about the truck. Gave me a good trade value. My only complaint is the dealership could've topped of my fuel tank after the sale. Went home with less than 1/4 tank of fuel. ;)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Was allowed to browse for awhile before Daphne came out

Was allowed to browse for awhile before Daphne came out to assist. She knows a lot about pickups and steered me to the best options available. After the test drives there was no pressure to make the sale. She worked with me Monday to close the sale, kept me informed throughout the purchase and had my new Betsy Boo ready on Tuesday and walked me through the GMC electronics and made sure I had all the phone apps and the service info for Taylor’s.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

We have always had such awesome customer service at

We have always had such awesome customer service at Taylor’s. Jay made it super easy, and we got a car that we love! THANKS JAY AND TAYLOR’S AUTOMAX! We will be back.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I was out of town for work and Jay was able to test drive

I was out of town for work and Jay was able to test drive the vehicle for me and give me his honest opinion that it needed some service done and got it right into the shop. I put a hold on it from 2 states away and on Friday when I got back the repairs were completed and we finalized the paperwork. My wife loves her Yukon XL Denali!!!! Thank you Jay

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Fast, Friendly Efficient!

Fast, Friendly Efficient! Hunter and crew made the process smooth and Painless and I am glad I stopped in!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Ron was cool.

Ron was cool....they gave a way under priced trade value on my vehicle, they didn't finish everything in a timely manner, and I would never buy a car from them ever again.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Ray did an awesome job of finding the right car for us.

Ray did an awesome job of finding the right car for us. Couldn't have asked for a nicer guy to help us through the entire process. Thanks for everything Ray we love our Subaru!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great service.

Great service. Low pressure. I would definitely recommend this dealership to anyone that has had negative experiences with dealerships in the past.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Raymond was super helpful with getting my son his first

Raymond was super helpful with getting my son his first vehicle. He helped get a great car at an affordable price. Very nice guy and helpful!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

The sales department was great, Jay was very helpful in

The sales department was great, Jay was very helpful in my search with no pressure to buy. My issue with the dealership is I test drive the vehicle I purchased and reported a couple issues, #1 was a shimmy at about 70mph, #2 was a service parking brake warning light. I was told they would check them when they prepped the vehicle for me. They made an appointment to check the shimmy and I thought they checked the warning light since it was not on when I left the shop, 5 miles down the road and it came back on. I made an appointment to check the brake light, shimmy and another warning about the ABS that came up when I turned on Onstar. 10 days later they found a faulty module that is back ordered at least three weeks. I think Taylor’s Automax should have ran a diagnostic test prior to my taking the vehicle, since I told them about the issue earlier. I don’t expect anything different to come out if this but want to pass along to other potential used vehicle buyers to be careful, have a mechanic look at the vehicle or ask Taylor’s Autonax to run a diagnostic test prior to purchase. If I had known about these issues before hand I would not have made the purchase!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.