Reviews
I talked to the salesperson.
I talked to the salesperson. They said they were sending me some things email and did not. They will never get my business
I talked to the salesperson.
I talked to the salesperson. They said they were sending me some things email and did not. They will never get my business
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
I purchase a car from Cassill motors it didn't last me a
I purchase a car from Cassill motors it didn't last me a month the transmission blew out they sell cars that they don't even expect Mp watch out for these people
I purchase a car from Cassill motors it didn't last me a
I purchase a car from Cassill motors it didn't last me a month the transmission blew out they sell cars that they don't even expect Mp watch out for these people
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
In,out, satisfaction.
In,out, satisfaction. John & Jeff were very helpful. Give these guys a bit of time to impress you!
In,out, satisfaction.
In,out, satisfaction. John & Jeff were very helpful. Give these guys a bit of time to impress you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Lying isn't good business.
Lying isn't good business......Just completed my second purchase with cassill motors and on my first buying experience I was enchanted by the quality of the vehicle, the attention to customer needs, and of course the service is amazing. I also love that some of the crew are willing to go out on a limb for people even if they aren't a customer (thanks) This second time around was not as fabulous. Unfortunately the sales team failed to provide a positive experience. I was blatantly lied to about the fair book value of the vehicle (although im aware I shouldn't have trusted it and dont my own research) I was also told a false story about the vehicles history which Is funny because I have a degree in counseling and have been formally trained to be a xx detecter. I fell for it because with my prior purchase they earned my trust. its gone now they overcharged me by a sizable amount, tried to blow smoke uo my butt about why they did it (WORK DONE BY ANOTHER COMPANY YEARS AGO) and then to top the cake the car has began having mechanical issues two days after purchase,. praying I didn't toss $21000 completely down the toilet.
Lying isn't good business.
Lying isn't good business......Just completed my second purchase with cassill motors and on my first buying experience I was enchanted by the quality of the vehicle, the attention to customer needs, and of course the service is amazing. I also love that some of the crew are willing to go out on a limb for people even if they aren't a customer (thanks) This second time around was not as fabulous. Unfortunately the sales team failed to provide a positive experience. I was blatantly lied to about the fair book value of the vehicle (although im aware I shouldn't have trusted it and dont my own research) I was also told a false story about the vehicles history which Is funny because I have a degree in counseling and have been formally trained to be a xx detecter. I fell for it because with my prior purchase they earned my trust. its gone now they overcharged me by a sizable amount, tried to blow smoke uo my butt about why they did it (WORK DONE BY ANOTHER COMPANY YEARS AGO) and then to top the cake the car has began having mechanical issues two days after purchase,. praying I didn't toss $21000 completely down the toilet.
- Customer service 2.0
- Buying process 1.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Experience for the hole family
From the start it was a great experience. Everyone kind and friendly. Their facility is clean and roomy. Had an opportunity to talk with Roger and Landon Cassill which was really nice. My sales person is Jeremiah was great and knowledgeable of the dodge caravan we purchased. Thank you Jeremiah and Cassill Motors If you haven't visited Cassill Motors yet you need to
Experience for the hole family
From the start it was a great experience. Everyone kind and friendly. Their facility is clean and roomy. Had an opportunity to talk with Roger and Landon Cassill which was really nice. My sales person is Jeremiah was great and knowledgeable of the dodge caravan we purchased. Thank you Jeremiah and Cassill Motors If you haven't visited Cassill Motors yet you need to
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Cassill Motors is the best
Josh is great. He explained how everything works and helped get a great deal on my new car and what they gave me for my old car. I have great things about Cassill Motors. You are the best.
Cassill Motors is the best
Josh is great. He explained how everything works and helped get a great deal on my new car and what they gave me for my old car. I have great things about Cassill Motors. You are the best.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Experience
The service reps at Cassill Motors are always very informative and a pleasure to work with. I love the shuttle service and drivers are very friendly.
Great Experience
The service reps at Cassill Motors are always very informative and a pleasure to work with. I love the shuttle service and drivers are very friendly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
John was a pleasure to work with.
John was a pleasure to work with. Although we didn’t buy a car he couldn’t have been more professional and accommodating.
John was a pleasure to work with.
John was a pleasure to work with. Although we didn’t buy a car he couldn’t have been more professional and accommodating.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Smooth as silk...
Jeremiah was great to work with, we had test drove a car at a different dealer the day prior who just gave us the keys and said see you when you get back. Jeremiah spent time inside the vehicle explaining all the bells and whistles and basic operations, he also went with us on the test drive, a very pleasant experience. The gentleman who went through all of the financing options and the 'sign here' also was informative and kind. All in all a very good experience.
Smooth as silk...
Jeremiah was great to work with, we had test drove a car at a different dealer the day prior who just gave us the keys and said see you when you get back. Jeremiah spent time inside the vehicle explaining all the bells and whistles and basic operations, he also went with us on the test drive, a very pleasant experience. The gentleman who went through all of the financing options and the 'sign here' also was informative and kind. All in all a very good experience.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Amazing Experience
Josh was super helpful and made the experience very smooth! He answered all of my questions and while I was at Cassill I was confident I was getting a great car at a great deal.
Amazing Experience
Josh was super helpful and made the experience very smooth! He answered all of my questions and while I was at Cassill I was confident I was getting a great car at a great deal.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase