Montgomery Chevrolet

Let me share my terrible experience with this place and its people. I could rate them worse than a 1 strat they def would be. These people sold me a used sylverado 2023 on 7/30/26 at 1:30 pm with 50 k miles. Not even 18 hrs later I started having crazy shaking in the car I called my best friend who is a mechanic and he looked at it said xxxx this car has got the death wabble we get two more opinions same thing. I bring back the car to them on 7/31 at 10 am letting them know the issues I was having ( when the car started shaking we knew it immediately that this was a transmission issue when we arrive at the dealership two of the salesman drove the car they also stated they thought it was transmission issues and then I got a text message from the service people saying they also believe it’s a transmission issue if you know anything about safety this is not normal or safe. I also have a two-year-old daughter. She happened to be in the car with me when the car was shaking. All they could think about in those moment was I have a two-year-old who can die because I’m now in a dangerous car that this dealer sold me you would think they were trying to rectify the situation ) when I arrived, they gave me a rental and asked me to come back on Tuesday after thinking about it overnight. I decided to go back to them Saturday (8/1/26) morning. I was there at 10:30 in the morning. I entered the dealer and I tell one of the gentlemen Keith that I do no longer wish to have the car. It is a car that was messed up sold to me under lies, and I was not willing to keep a car with transmission issues. I asked them if we could try to find another solution. Ask them if they could lower a payment on one of the cars and try to rectify the situation and match me to the same deal that they had with the Silverado and they refused. They wanted me to pay even more money on a car when I got screwed over on the car they first sold me.

This is for Michael Olson in the service department ! We were in Louisville on vacation from Wisconsin when our truck window was broken out in downtown Louisville by thieves. I contacted the service department to help and Michael Olson was fantastic from the beginning. He was able to get us a window locally, get us into the service department the same day and get us back on the road by the next morning to continue our travel plans. This was a life saver as there was no way to secure the vehicle . It would have been easy for Michael to tell us they were booked when everyone is busy and everyone wants their stuff done right away. Michael’s kindness and willingness to help was incredible . Indoor this reviews makes it to the management of Montgomery Chevrolet and to other dealerships across the country . This is the type of service that makes a lasting impact on people and someone like Michael deserves to be recognized for his efforts. Michael and his service crew went above and beyond to help when we were In a very difficult situation and is very much appreciated. Thank you! Mike and Lori

Understanding,helpful and made me feel like I mattered. Our transaction was swift and professional

still looking for used work van appreciate you sending some to check out racks and shelves preferred

Montgomery Chevrolet was the third dealer I visited, and it’s where I finally found the right vehicle for me. Working with Brandon Atchison made the experience even better. He was professional, knowledgeable, and never made me feel pressured at any point. They gave me a fair value for my trade-in, and the final price we agreed on was exactly what I was hoping for. The entire process was smooth and straightforward. If you’re looking for a dealership that treats you right, I highly recommend Montgomery Chevrolet and be sure to ask for Brandon.

Montgomery Chevrolet was the third dealer I visited, and it’s where I finally found the right vehicle for me. Working with Brandon Atchison made the experience even better. He was professional, knowledgeable, and never made me feel pressured at any point. They gave me a fair value for my trade-in, and the final price we agreed on was exactly what I was hoping for. The entire process was smooth and straightforward. If you’re looking for a dealership that treats you right, I highly recommend Montgomery Chevrolet and be sure to ask for Brandon.

Took my car in for service and learned that the repairs would be almost as much as the car was worth. Once I decided to trade the vehicle and purchase a new Chevy Trax the process was very easy and my salesman Andrew Smith was extremely helpful.

I was sold a lemon There is no reason as to why I?m having issues with a pre certified used car already?.. we have not had this car a good month and I feel like I?m dealing with a buy here pay here lot ?

Talked to them a few times, pre approved, they sent me a paper that says we will pay off your current loan. I even read the small print. Went up there and I would have a 10k rollover. What a waste of time. I wont go there ever!!! Not to buy new not to trade in, I will take my money elsewhere when I am in the market for a new car. Horrible business.

Can’t imagine a better dealership exists. Thanks to Shannon and Jack Sheldon for their tremendous service and the way I was treated. They cross all the all the Ts and dot all the Is. Doesn’t get any better than this. Highly recommend The Big M.