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Easterns Automotive Group of Laurel

(4,131 reviews)
Visit Easterns Automotive Group of Laurel
Sales hours: 10:00am to 8:00pm
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Sales
Monday 10:00am–8:00pm
Tuesday 10:00am–8:00pm
Wednesday 10:00am–8:00pm
Thursday 10:00am–8:00pm
Friday 10:00am–8:00pm
Saturday 9:00am–8:00pm
Sunday 11:00am–5:00pm
2025 state dealer award
View 13 awards
2025 state dealer award 2018 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
(866) 892-9327 (866) 892-9327

Reviews

(4,131 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Easterns Automotive Group of Laurel from DealerRater.

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This dealership was very fast and efficient, and very

This dealership was very fast and efficient, and very informative, Mr. J.Correa was excellent always coming to check on us and letting us know how everything was coming along, facility was very clean and welcoming environment.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Customer service is important to us so please know your words have great value to us. We are grateful to have you as a customer and we appreciate your positive feedback.

The customer service and this location is amazing.

The customer service and this location is amazing. They try to help you how much they can. I recommend this location.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

Congratulations on your purchase! Thank you so much for this wonderful review. We were glad to help!

Yehimy was awesome she helped us out so muchZ we didn’t

Yehimy was awesome she helped us out so muchZ we didn’t see what we wanted there and she got our vehicle from another lot! Thank you so much

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Customer service is important to us so please know your words have great value to us. We are grateful to have you as a customer and we appreciate your positive feedback.

Bueno es buen dealer la persona muy amable los atienden

Bueno es buen dealer la persona muy amable los atienden se lo recomiendo a cualquier persona

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Estamos muy contentos de que haya disfrutado de su visita. ¡Gracias por tomarse su tiempo para compartir esto!

Thank you Yehimy for being so patient and knowledgeable

Thank you Yehimy for being so patient and knowledgeable during my car buying process everything was just how I wanted it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your purchase! Thank you so much for this wonderful review. We were glad to help!

The staff really was customer service focused, and not

The staff really was customer service focused, and not once did I feel like I wasn’t treated as family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Hi L. , Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon!

Daren was extremely friendly and patient with me, you

Daren was extremely friendly and patient with me, you could see he really cared about making sure I was comfortable, and getting exactly what I needed. I would definitely refer him to anyone who is looking for their next vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Customer service is important to us so please know your words have great value to us. We are grateful to have you as a customer and we appreciate your positive feedback.

I want to say that they treated me with 5 star treatment.

I want to say that they treated me with 5 star treatment. Customer service was Outstanding!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your purchase! Thank you so much for this wonderful review. We were glad to help!

Lo recomiendo por su buena capacidad para atendernos y

Lo recomiendo por su buena capacidad para atendernos y ayudarnos para la compra de mi vehículo.. Brandon Torrez

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Estamos muy contentos de que haya disfrutado de su visita. ¡Gracias por tomarse su tiempo para compartir esto!

Brandon Torrez was professional and patience , very calm

Brandon Torrez was professional and patience , very calm and empathic. He is bilingual and very friendly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Isaac, We appreciate your positive feedback about your experience. We take pride in serving our customers and hope to see you again soon!