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Les Mack

(83 reviews)
Visit Les Mack
Sales hours: 8:00am to 6:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:30am–5:00pm
Tuesday 8:00am–6:00pm 7:30am–5:00pm
Wednesday 8:00am–6:00pm 7:30am–5:00pm
Thursday 8:00am–8:00pm 7:30am–5:00pm
Friday 8:00am–6:00pm 7:30am–5:00pm
Saturday 8:00am–3:00pm Closed
Sunday Closed Closed
New (888) 876-0589 (888) 876-0589
Used (888) 876-2886 (888) 876-2886
Service (866) 436-4225 (866) 436-4225

Reviews

(83 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Les Mack from DealerRater.

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2014 Ford Fusion

Was looking for a used sedan, my step daughter suggest Gary at LesMack since she worked with him on her vehicle purchase. Very friendly staff and welcoming. Gary took the time to make sure I knew what features the car had and when I purchased the vehicle, he took the time to go over "everything" in the car and how things worked. Thanks so much!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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New Ford Escape

Found ourselves in the market for a new car and checked out a variety of local options. We had previously been Ford Escape drivers and were considering another. This was our first purchase from Les Mack and we were pleased with the experience. We like to buy local when we can and were pleased with our experience this time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent customer service and fair deals!

I just bought my 2nd new vehicle from Les Mack. I had worked with Wade in the past and was the 1st one I called when it was time to trade in and upgrade. Like the first time I purchased from them, there was no run around, no fancy annoying salesman approach. Wade is up front and honest. I knew which brand new car I wanted and he worked to make it happen. I got a great trade in price and a great deal on a brand new 2017 Buick Encore. I was originally going to get the preferred 1 model, but with the great deal they offered, I was able to upgrade to a preferred 2. I will definitely be returning to Wade the next time it's time to purchase and would (and have) recommend him and Les Mack.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Service

Thank you Carson, Bryan and Gary for making my trade and purchase very smooth. Customer service was great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Wade was great to work with

Found a vehicle online and ended up working with Wade. Great customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Wonderful Customer Service

Great, no-pressure sales department. Extremely helpful and really cares about what the customer wants.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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2016 Suburban

Great service. Richard was awesome to work with when buying the vehicle and I would highly recommend others to shop with Les Mack. Oil change was seamless and they got me right in on short notice.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Car Purchase

Just purchased a 2016 vehicle from Les Mack, working with Wade Duncan, I was very pleased with the overall experience. He explained to me all of the features of the car before I had my test drive; was very respectful and easy to deal with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Buying a 2014 F250 at Les Mack

Gary and Ben at Les Mack did a great job, well worth the drive from Sparta, WI. Great truck and good people to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Very nice!

Gary helped us buy our 2016 Ford Flex. We found the vehicle online via their website, and drove over 2 hours on a Saturday to test drive it... Gary was awesome! He not only stayed late on a Saturday to work with us, but went over the vehicle in very good detail. He even got in and scrubbed out some spots for me. He gave us his personal cell # to answer any questions we had over the weekend and in the future. He then met us half way for us to pick up the car. He sat with us in a parking lot for over an hour going thru every single detail / navigation features. We will definitely go to him in the future with our vehicle needs. He is trustworthy and reliable, he answered all of our questions thoroughly and made sure we were taken well care of! Thanks Gary! - Michael and Amy Smith

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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