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Mercedes-Benz of Delray

(2,021 reviews)
Visit Mercedes-Benz of Delray
Sales hours: 9:00am to 9:00pm
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–7:00pm
Sunday 12:00pm–5:00pm
New (877) 853-4501 (877) 853-4501
Used (888) 551-3758 (888) 551-3758
Service (888) 904-6975 (888) 904-6975

Inventory

See all 691 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since October 2008.
We make it easy - we'll buy your car with a check that you can deposit the same day our pre-owned vehicles come with a 5-day return policy and we'll even sanitize your vehicle so you can buy and service safely. Now that's easy. Schedule an appointment today!

Money-Back Guarantee is valid for 5 days or 250 miles whichever comes first. See store for complete guarantee warranty and service contract details.

Reviews

(2,021 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of Delray from DealerRater.

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LIAM GIBBONS is top notch! What a gentleman. Liam is patient, knowledgeable, kind, caring, and a professional salesman. Liam was not there just to sell us a vehicle and be the top salesman, he was there to search the Mercedes inventory, and find the best possible match for us. And he succeeded. Each time we thanked Liam for his many efforts, his genuinely delivered reply was MY PLEASURE. And he was sincere. This is a rarity when customer service is not like it was in the past. So bravo to Liam. And kudos to MB for finding him. Liam will be our family’s go to at MB of Delray Beach. Thank you Liam!

LIAM GIBBONS is top notch! What a gentleman. Liam is patient, knowledgeable, kind, caring, and a professional salesman. Liam was not there just to sell us a vehicle and be the top salesman, he was there to search the Mercedes inventory, and find the best possible match for us. And he succeeded. Each time we thanked Liam for his many efforts, his genuinely delivered reply was MY PLEASURE. And he was sincere. This is a rarity when customer service is not like it was in the past. So bravo to Liam. And kudos to MB for finding him. Liam will be our family’s go to at MB of Delray Beach. Thank you Liam!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Delray. Please don't hesitate to reach out if there's anything additional we can do for you.

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Always do a great job taking care of me and my vehicle!!! Thank you Shawn P for always taking me in and getting my car taken care of.

Always do a great job taking care of me and my vehicle!!! Thank you Shawn P for always taking me in and getting my car taken care of.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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Liam Gibbons was our sales rep was very helpful with his boss. . They both worked together to clench the deal. Very happy with my car. Drives like a dream after driving jeep wrangler Rubicon. Will never drive any other car ever. Thank you , Liam and his boss.

Liam Gibbons was our sales rep was very helpful with his boss. . They both worked together to clench the deal. Very happy with my car. Drives like a dream after driving jeep wrangler Rubicon. Will never drive any other car ever. Thank you , Liam and his boss.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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My C63S AMG was towed in because the engine was shuddering. Mike Malloy and his techs did a very good job diagnosing the problem and replaced all 8 fuel injectors and fuel rail. Stacey Grell and Mike Malloy helped me deal with the third party warranty company which is trying to get out of paying for the repair. Stacey Grell went way out of her way and did a great job of keeping me informed of their progress and arranged for me have a very nice loaner car. Mike Malloy made sure the complex repair was done skillfully.

My C63S AMG was towed in because the engine was shuddering. Mike Malloy and his techs did a very good job diagnosing the problem and replaced all 8 fuel injectors and fuel rail. Stacey Grell and Mike Malloy helped me deal with the third party warranty company which is trying to get out of paying for the repair. Stacey Grell went way out of her way and did a great job of keeping me informed of their progress and arranged for me have a very nice loaner car. Mike Malloy made sure the complex repair was done skillfully.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

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In addition to the knowledge and professionalism you expect from the staff in a Mercedes Benz dealership, it was the time taken by both our sales associate and sales manager in working together to bring my deal to a successful conclusion.

In addition to the knowledge and professionalism you expect from the staff in a Mercedes Benz dealership, it was the time taken by both our sales associate and sales manager in working together to bring my deal to a successful conclusion.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Delray! Feel free to stop by if you ever need any more help.

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Very attentive, very pleasant to work with. Greeted by the GM who provide their card for future reference. Salesperson was very knowledgeable and answered all my questions

Very attentive, very pleasant to work with. Greeted by the GM who provide their card for future reference. Salesperson was very knowledgeable and answered all my questions

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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It was time to trade-in my 2012 Jeep. Mercedes of Delray had a lot of different cars to choose from and we had our eye on a Lexus. After meeting Paco, and 4 hours of test driving cars and trying to find the right car for us, we settled on the Mercedes GLA 250. We got a great price for our trade-in and a great price for the car. Everyone we met at the dealership, including the business manager. We’re very nice plate and professional. Definitely trust to do business with them again which is very important to me. My experience with Paco was probably the best and easiest I’ve experienced in all my years of buying cars.

It was time to trade-in my 2012 Jeep. Mercedes of Delray had a lot of different cars to choose from and we had our eye on a Lexus. After meeting Paco, and 4 hours of test driving cars and trying to find the right car for us, we settled on the Mercedes GLA 250. We got a great price for our trade-in and a great price for the car. Everyone we met at the dealership, including the business manager. We’re very nice plate and professional. Definitely trust to do business with them again which is very important to me. My experience with Paco was probably the best and easiest I’ve experienced in all my years of buying cars.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Delray. Feel free to reach out to us if you need anything. Have a wonderful day.

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This is my third Mercedes from here and the service and support has always been excellent. Their used car prep and warranties fill me with confidence that my next car will be from Delray Mercedes as well.

This is my third Mercedes from here and the service and support has always been excellent. Their used car prep and warranties fill me with confidence that my next car will be from Delray Mercedes as well.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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Really impressed with the Service Department. They sent me a video of my car up on the lift and explained in detail everything they did and the status of engine, tires, fluid, etc. narrated by the man doing the service. Stacey was an AMAZING advisor as well! I will 100% request her next time!

Really impressed with the Service Department. They sent me a video of my car up on the lift and explained in detail everything they did and the status of engine, tires, fluid, etc. narrated by the man doing the service. Stacey was an AMAZING advisor as well! I will 100% request her next time!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything.

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They actually seem to care about the customer after he buys a car.service section even better and more caring.

They actually seem to care about the customer after he buys a car.service section even better and more caring.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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See all 2021 reviews