Mercedes-Benz of Delray

I went to the dealer on Saturday, March 8th. Walked around the lot and showroom for over 1 hour. I was never approached by anyone. Numerous employees looked directly at me and walked right on by. Over and over and over. The receptionist stared right at my wife and I and not even a hello. The pretention in this place is out of control. I will be buying a GLS - cash - for my wife in the near future. It will not be from here.

Stay away, stay away Worst dealership ever!!! I was there for a simple oil change left with all type of problems from oil leaks, loose gas cap and check engine light which they weren’t able to fix…from service advisor Jonathan, manager John and service director Baldwin. #they have zero communication’s skills.

Conveniently located, well equipped, clean, solid inventory and most importantly pleasant and courteous personnel attending clients.

Sales and Service Great! Bought a 2025E 350 felt like a minute . Best experience for a car dealership!

Very professional and easy to work out the lease. Spent a lot of time going over features of the car.

Just purchased a used automobile at Mercedes of Delray. Excellent experience. Salesman Lukasz was absolutely terrific. Everything went smoothly and efficiently. Recommend highly.

I am definitely the last person they would want to write a review ! LOL ! I did buy a used GLA250 2021 from them this past January 1st. My salesperson was amazing and I am sad he is no longer with the company. The head of finance was rude and condescending. Because I didn't like the interest rate he offered he smacked the desk and said"we don't have a deal here". Well,yes, you nasty guy, I offered my salesperson to pay cash when he walked away. They proceeded to send a girl out with another offer, I told her I was willing to pay cash but they don't like that. I should have walked out but my sales guy was so nice I ended up half cash half finance. Two months later my cylinder head died. The "Ask Mercedes" would not understand she had my wrong location for tow pickup, over and over I told her you are wrong, she said he'll find you. Well he didn't speak english, said he was giving up until I offered him $20 not to leave me. I guess his translater app understood and he finally showed up. Yes, I gave him $20. After 2 weeks I finally got my car back. Now I over and over, since I got the car, have told them my car has pin size chips from car wash, no matter where I wash, including at theirs I keep getting knicks! I asked "Ray" about defective paint issues and he said he'd get back to me. That was 6 months ago! This dealership turned my experience and longtime wish of having a Mercedes into a very bad experience. You can get your car anywhere, maybe you should

First time leasing here. Lucas our salesman was excellent!! Everyone very professional.Made everything great!!

We have been customers at Mercedes Benz of Delray and AutoNation for well over 20 years. We have never been disappointed. Because of Covid we had to wait to order our new car. Lou Green our salesperson worked with us to complete the order. Due to a glitch in Mercedes ordering system our car was delayed. The dealership gave us an additional discount because of the delay and a repair that needed to be done with our existing Mercedes that was out of warranty (six years old). Over the years our family has purchased over 15 vehicles from AutoNation and we have never been disappointed. From Fords to Range Rovers, to Hondas they have been great! Their service department (Shaun) has been very accommodating with scheduling and service too!

Through and a great service advisor...Kevin and can't think of anything else to say