Reviews
I had to go to four people just to pay my bill.
I had to go to four people just to pay my bill. Didn’t care for hunting down the man who takes the service call.
I had to go to four people just to pay my bill.
I had to go to four people just to pay my bill. Didn’t care for hunting down the man who takes the service call.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for this feedback regarding your experience with us. We invite you to contact us at directly if you’d like to discuss your visit further. Sincerely, Your Friends at Serra Jackson
Drove a long distance to get there because of an
Drove a long distance to get there because of an advertised price. Then they added $1,000 in fees.
Drove a long distance to get there because of an
Drove a long distance to get there because of an advertised price. Then they added $1,000 in fees.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for sharing your experience. If you would like to discuss this further, please feel free to contact us directly. Sincerely, Your Friends at Serra Jackson
They did a amazing job.
They did a amazing job. We’re trying to figure out what was wrong with my vehicle.
They did a amazing job.
They did a amazing job. We’re trying to figure out what was wrong with my vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your positive feedback, Jarvis! We're glad to hear that you had a great experience with us. If you need any further assistance with your vehicle, please don't hesitate to reach out to us at Serra Chevrolet Buick GMC Cadillac. We look forward to helping you! Sincerely, Your Friends at Serra Jackson
Awesome service they are always friendly, helpful,
Awesome service they are always friendly, helpful, professional. Work hard to get u in for service as quick as possible
Awesome service they are always friendly, helpful,
Awesome service they are always friendly, helpful, professional. Work hard to get u in for service as quick as possible
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Lynn! We appreciate your feedback about the awesome service and friendly team at Serra Chevrolet Buick GMC Cadillac. We look forward to welcoming you back for your next visit. Sincerely, Your Friends at Serra Jackson
The staff are great they always treat me and my wife with
The staff are great they always treat me and my wife with the utmost respect and care about us there the best
The staff are great they always treat me and my wife with
The staff are great they always treat me and my wife with the utmost respect and care about us there the best
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your wonderful review! We’re thrilled to hear that you and your wife feel respected and cared for by our staff at Serra Chevrolet Buick GMC Cadillac. Your support means a lot to us, and we look forward to serving you both again soon! Sincerely, Your Friends at Serra Jackson
I absolutely love this dealership.
I absolutely love this dealership. They are always there to help me and never have given me any bad service. I will always buy my vehicles from them. I highly recommend them.
I absolutely love this dealership.
I absolutely love this dealership. They are always there to help me and never have given me any bad service. I will always buy my vehicles from them. I highly recommend them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the wonderful review! We're thrilled to hear that you love Serra Chevrolet Buick GMC Cadillac and appreciate our commitment to excellent service. Your recommendation means a lot to us, and we look forward to helping you with your future vehicle purchases! Sincerely, Your Friends at Serra Jackson
Mr. Joe Rice did an amazing job getting exactly what we
Mr. Joe Rice did an amazing job getting exactly what we wanted & a smooth transaction. Houston Paving Company appreciates Serra of Jackson. We hope to do more business in the future.
Mr. Joe Rice did an amazing job getting exactly what we
Mr. Joe Rice did an amazing job getting exactly what we wanted & a smooth transaction. Houston Paving Company appreciates Serra of Jackson. We hope to do more business in the future.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words, Adam! We’re thrilled to hear that Joe was able to assist you in finding exactly what you wanted and that your transaction went smoothly. At Serra Chevrolet Buick GMC Cadillac, we strive for excellent customer service, and your appreciation means a lot to us. We look forward to seeing you again in the future! Sincerely, Your Friends at Serra Jackson
Entire experience was good.
Entire experience was good. Sales Lady Leigha Conrad was a pleasure to work with. By the time it was over I felt like I had gained a new friend .
Entire experience was good.
Entire experience was good. Sales Lady Leigha Conrad was a pleasure to work with. By the time it was over I felt like I had gained a new friend .
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review! We're happy to hear that your experience with us was positive and that Leigha made such a great impression. At Serra Chevrolet Buick GMC Cadillac, we strive to create lasting connections with our customers. We look forward to welcoming you back soon. Sincerely, Your Friends at Serra Jackson
Service dept was excellent.
Service dept was excellent.. took the car in and they were prompt with my appointment and provided a comfortable place to wait.. everyone was courteous and professional
Service dept was excellent.
Service dept was excellent.. took the car in and they were prompt with my appointment and provided a comfortable place to wait.. everyone was courteous and professional
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the positive feedback, Lisa! We’re thrilled to hear that you had an excellent experience with our service department at Serra Chevrolet Buick GMC Cadillac. It's great to know that our team made your visit comfortable and professional. We appreciate your kind words and look forward to assisting you again in the future! Sincerely, Your Friends at Serra Jackson
Fast & efficient !
Fast & efficient ! Courteous employees ! On time & not as expensive as I thought would be. Will be back!
Fast & efficient !
Fast & efficient ! Courteous employees ! On time & not as expensive as I thought would be. Will be back!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your wonderful review! We're thrilled to hear that your experience at Serra Chevrolet Buick GMC Cadillac was fast, efficient, and that our employees provided courteous service. We appreciate your feedback on pricing as well, and we're looking forward to welcoming you back! Sincerely, Your Friends at Serra Jackson