Reviews
Brian Russell was amazing and very helpful!
Brian Russell was amazing and very helpful!! We had no intentions of buying a car but left with a BEAUTIFUL 2023 Lexus RX 350
Brian Russell was amazing and very helpful!
Brian Russell was amazing and very helpful!! We had no intentions of buying a car but left with a BEAUTIFUL 2023 Lexus RX 350
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Good service, good seating area with a TV, popcorn and
Good service, good seating area with a TV, popcorn and coffee as we waited for service on my car. No complaints here!
Good service, good seating area with a TV, popcorn and
Good service, good seating area with a TV, popcorn and coffee as we waited for service on my car. No complaints here!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Knowledgeable sales staff, large inventory, and fair
Knowledgeable sales staff, large inventory, and fair pricing. I would consider using them again in the future.
Knowledgeable sales staff, large inventory, and fair
Knowledgeable sales staff, large inventory, and fair pricing. I would consider using them again in the future.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Call Wayne quick and responsive to customers needs even
Call Wayne quick and responsive to customers needs even when we have to change our schedule appointments. I work well with us. Great job.
Call Wayne quick and responsive to customers needs even
Call Wayne quick and responsive to customers needs even when we have to change our schedule appointments. I work well with us. Great job.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very good experience, no hassling high pressure tactics,
Very good experience, no hassling high pressure tactics, very easy to work with, good service
Very good experience, no hassling high pressure tactics,
Very good experience, no hassling high pressure tactics, very easy to work with, good service
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful review, Spence! We’re thrilled to hear that you had a great experience with us at Serra Chevrolet Buick GMC Cadillac. We strive to provide a hassle-free and enjoyable service, and it's fantastic to know we met your expectations. We hope to assist you again in the future! Sincerely, Your Friends at Serra Jackson
As for the dealership they provided quicker service than
As for the dealership they provided quicker service than first stated. The rental car/loaner car service needs improvement.
As for the dealership they provided quicker service than
As for the dealership they provided quicker service than first stated. The rental car/loaner car service needs improvement.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing this feedback about your recent experience with us. We appreciate your comments on our service speed and will take into account your observations about our rental car service. If there's anything further you'd like to discuss, please feel free to contact us directly. Sincerely, Your Friends at Serra Jackson
Great service.
Great service. Short wait. Great work done on car.Friendly, qualified staff. Clean waiting area.
Great service.
Great service. Short wait. Great work done on car.Friendly, qualified staff. Clean waiting area.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful feedback! We’re thrilled to hear that you experienced great service and efficient work on your car at Serra Chevrolet Buick GMC Cadillac. Our friendly and qualified staff always strive to provide a clean and comfortable environment for our customers. We look forward to seeing you again for your future automotive needs! Sincerely, Your Friends at Serra Jackson
Always a great experience with wonderful staff.
Always a great experience with wonderful staff. They all smile and greet me, and keep me updated on everything done
Always a great experience with wonderful staff.
Always a great experience with wonderful staff. They all smile and greet me, and keep me updated on everything done
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words, Amanda! We're thrilled to hear that you always have a great experience with our wonderful staff at Serra Chevrolet Buick GMC Cadillac. Keeping you informed and comfortable is our priority, and your feedback means a lot to us. We look forward to seeing you again soon! Sincerely, Your Friends at Serra Jackson
Always gets you in on time and never takes as long as you
Always gets you in on time and never takes as long as you are told. Always very professional.
Always gets you in on time and never takes as long as you
Always gets you in on time and never takes as long as you are told. Always very professional.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to leave a review, Jeff! We truly appreciate your kind words about our timely service and professionalism at Serra Chevrolet Buick GMC Cadillac. We strive to provide the best experience for our customers, and we’re glad to hear we met your expectations. We look forward to seeing you again soon! Sincerely, Your Friends at Serra Jackson
After multiple services and a great deal of money spent,
After multiple services and a great deal of money spent, the vehicle problem still exists. But, the staff is very nice.
After multiple services and a great deal of money spent,
After multiple services and a great deal of money spent, the vehicle problem still exists. But, the staff is very nice.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your feedback. We appreciate your kind words about our staff at Serra Chevrolet Buick GMC Cadillac. We understand your concerns regarding the ongoing vehicle issue, and we encourage you to reach out to us directly so we can work towards a resolution. Your satisfaction is important to us, and we are here to help. Sincerely, Your Friends at Serra Jackson