Ferrario Dodge Chrysler Jeep RAM

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Reviews

4.0
11 lifetime reviews.
  • Horrible!!

    Terrible experience. In 2015, I purchased a 2015 Jeep Renegade. Right from the start was a bad experience with Ferrario. The finance gentleman, Ji...


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    Terrible experience. In 2015, I purchased a 2015 Jeep Renegade. Right from the start was a bad experience with Ferrario. The finance gentleman, Jim was rude. Nearly two months after the purchase I called the DMV to see if they were really behind because I hadn't received my registration. The lady advised me to call the dealship ASAP. I called Ferrario and was told they forgot to send in my registration. In a year and a half the vehicle was at the dealership 4 times for problems with the systems. It continued to shift hard, have various noises and phone did not connect. The last issue was the worst! The Jeep aggressively shifted into gear which made my whole upper body thrust forward. I pushed on the accelerator, now realizing it wouldn't shift. I'm in a low gear to which at 30 mph the vehicle is redlining. I am 40+ miles from home. There are 3 lights on the dash, one stating service transmission. I got the vehicle to Ferrario and left it for service. At this time I had enough. So I wrote on the service slip "Call me about a trade". 2 full business days later I had not heard from anyone. I called spoke with Joyce and was told vehicle will be ready Monday. It just needed another, third, computer update. She stated she saw my comment to be contacted by sales. I relied absolutely. 2 more business days later I contacted sales. I spoke with Chris. He was helpful. But at this point I realized I could not deal with Ferrario or a Jeep product any further. I traded it for a Toyota. Today I showed up at Ferrario to get the key to the Jeep that has been there since the incident nearly a month ago. Terrible customer service. It s too bad nothing is done. I would pay more for a vehicle for good service... and I did!

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Service and Jeff Blank

    Broke down 150 miles from home and out of Sayre, Towanda, and Mansfield, Jeff was the only one who could fit me in. He probably didn't have any o...


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    Broke down 150 miles from home and out of Sayre, Towanda, and Mansfield, Jeff was the only one who could fit me in. He probably didn't have any openings but made time for me anyway. Many thanks.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • The Mechanics and Jeff Blank at Sayre, PA

    Jeff has been helping me out with professional advice on service and maintenance since Ferrario took over the dealership in Sayre. I totally trust...


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    Jeff has been helping me out with professional advice on service and maintenance since Ferrario took over the dealership in Sayre. I totally trust them for the best service, repair, and maintenance options on my vehicle for the cost. .

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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