Gettel Acura

Thank you, Tracy and Jordan, for taking the time to share such a thoughtful review! What I appreciate most is hearing that Brian changed the way you felt about the car-buying process. His job isn’t simply to sell a vehicle, it’s to listen, understand what works best for the customer, and help them make a decision they feel great about. In your case, that meant finding a pre-owned vehicle that met your needs while also saving you considerably. I’m proud that Brian, along with our finance and management teams, helped renew your faith in the dealership experience. That’s a tremendous compliment. Congratulations on your new vehicle, and I’m glad the bow made it into the final photo! Zachary Blaugh General Manager Gettel Acura 941-234-0308 [email protected]

Thank you for choosing Gettel Acura from out of state and for recognizing Chris Wesner! Buying a vehicle from a distance requires great communication and trust, and I’m glad Chris made everything feel simple and seamless from beginning to end. We appreciate the confidence you placed in Chris and our dealership. Congratulations on your vehicle, and thank you for allowing us to earn your business from miles away! Zachary Blaugh General Manager Gettel Acura 941-234-0308 [email protected]

Thank you for sharing your experience and for the strong recommendation! It’s great to hear how Pete, Chris, and Tommy each played a part in making your purchase smooth and enjoyable. From Pete’s quick communication, to Chris taking the time to listen and answer your questions, to Tommy making the financial process clear and pressure-free, that’s the teamwork we strive for. We’re grateful to have earned your confidence and, even more importantly, to hear you would happily return. Congratulations on your new vehicle, and thank you for choosing Gettel Acura! Zachary Blaugh General Manager Gettel Acura 941-234-0308 [email protected]

Keri, Thank you for sharing your experience and for recognizing Todd and Tommy! It’s great to hear they made the entire process quick, easy, and attentive from beginning to end. Staying on top of every detail while respecting your time is exactly the experience we want our customers to have. I’ll be sure to share your comments with both of them. Thank you for choosing Gettel Acura, and congratulations on your new vehicle! Zachary Blaugh General Manager Gettel Acura 941-234-0308 [email protected]

River, Thank you for your outstanding review! It's wonderful to hear Chris Wesner took the time to understand exactly what you were looking for and helped you discover the Acura that was the perfect fit. His product knowledge, professionalism, and ability to listen to our customers are qualities that make him an outstanding member of our team. I'm also pleased our entire staff made your purchase such a positive experience. Thank you for your recommendation and for choosing Gettel Acura. We wish you many happy miles in your new Acura! Zachary Blaugh General Manager Gettel Acura 941-234-0308 [email protected]

Thank you so much for your heartfelt review and, most importantly, for your loyalty to Gettel Acura over the years. It truly means a great deal to all of us that you've continued to place your trust in our team for decades. Taga, Christopher, and I are grateful to have been part of your new Acura ADX lease experience, and I'm delighted to hear we made the process enjoyable and memorable. Your continued confidence in Gettel Acura is the greatest compliment we could receive. Congratulations on your new ADX, and thank you for allowing us to serve you once again. We look forward to many more years together. Zachary Blaugh General Manager Gettel Acura 941-234-0308 [email protected]

Thank you for the wonderful review. We are glad to hear that you were very happy with your Auto Butler service and that Chris was able to spend time helping you better understand the technology features in your Acura MDX. At Gettel Acura, our goal is to provide helpful, professional support before, during, and after the sale, including service care and vehicle tech assistance. We truly appreciate you choosing Gettel Acura and look forward to assisting you again in the future. Zac Blaugh General Manager Gettel Acura 941-234-0308 [email protected]

Trauma Surgeon, Thank you for sharing your feedback. We are sorry to see that you remain upset, but we do want to respectfully clarify the facts for anyone reading. This was the first time this Acura had been to our dealership, and the visit was scheduled for an IMS bearing recall. This type of recall requires an inspection first, and depending on the findings, parts may need to be ordered before the repair can be completed. The total time involved also included a holiday, which affected the overall timeline. During the visit, a separate concern regarding an engine-area noise was brought to our attention. Because that concern was not related to the recall, it required a separate diagnostic inspection. Our records show that authorization was signed for that diagnostic before the inspection was performed, and the recommended repair was declined. We also understand that, after learning what the additional concern involved, you decided to sell the vehicle. However, the diagnostic inspection had already been authorized and completed, and the charge was for work performed separate from the recall. We also want to be clear that our team worked to accommodate the requested timeline and complete the recall repair as quickly as possible. We respect every customer’s right to share their experience, but we also believe it is important that public feedback remain accurate and respectful toward our employees. Zac Blaugh General Manager Gettel Acura 941-234-0308 [email protected]

Thank you so much for the great review and recommendation. I am very happy to hear that you were extremely pleased with the service you received from our team at Gettel Acura. Austin does a great job taking care of his customers, and I am glad his no-pressure, informative approach helped make your experience a positive one. I am also pleased to hear that the rest of our staff was helpful and able to answer your questions along the way. We truly appreciate you choosing Gettel Acura and look forward to taking care of you again. Zac Blaugh General Manager Gettel Acura 941-234-0308 [email protected]

Thank you so much for sharing this. I am very glad to hear that your recent experience with Gettel Acura was pleasant, helpful, and positive. We have been working hard as a team to improve the customer experience, so it means a great deal to hear that those changes are being noticed. I am especially happy to know we were able to regain your confidence before you decided to shop elsewhere. We truly appreciate your business, your patience, and your encouragement, and we will keep working to provide the level of service you deserve. Zac Blaugh General Manager Gettel Acura 941-234-0308 [email protected]