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Gettel Acura

(1,631 reviews)
Visit Gettel Acura
Sales hours: 8:30am to 7:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–7:00pm 7:00am–6:00pm
Saturday 8:30am–7:00pm 7:00am–4:00pm
Sunday 12:00pm–5:00pm Closed
2024 consumer dealer award View 3 awards
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award

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New (888) 452-1684 (888) 452-1684
Used (888) 854-5021 (888) 854-5021
Service (888) 871-7265 (888) 871-7265

Inventory

See all 195 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since February 2022.
At Gettel Acura we strive to give all customers a premier car-shopping experience. Here is where you will find information on new Acura models used vehicles a quality service center financing options and countless money-saving specials. If you want a dealership that offers superior customer care incredible vehicle selection and stunning affordability look no further than Gettel Acura!
UNRIVALED SERVICE. UNBELIEVABLE VALUE. EXCEPTIONAL EXPERIENCE.

Service center

Phone number (888) 871-7265

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–4:00pm
Sunday
Closed

Meet our employees

View all 6 employees View less employees

Reviews

(1,631 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gettel Acura from DealerRater.

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We came down on vacation and worked with Austin on buying

We came down on vacation and worked with Austin on buying a 24 MDX, he was wonderful to work with, not pushy and helped on everything we needed even after we got home helping with our plates. Highly recommend working with Austin!

We came down on vacation and worked with Austin on buying

We came down on vacation and worked with Austin on buying a 24 MDX, he was wonderful to work with, not pushy and helped on everything we needed even after we got home helping with our plates. Highly recommend working with Austin!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Brittany Scott, thank you so much for the positive review! So happy Austin treated you well! Enjoy your new car and thanks for your trust! Thank You, Kevin Allen, Gettel Acura

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Ann, the receptionist, saved my experience from being a

Ann, the receptionist, saved my experience from being a disaster by simply explaining the process for a first time service customer & making sure a service advisor called me back to answer my remaining questions. This was something the scheduling department couldn’t manage to do & I waited a week before calling back a2nd time. Thanks Ann! The day of service was excellent!

Ann, the receptionist, saved my experience from being a

Ann, the receptionist, saved my experience from being a disaster by simply explaining the process for a first time service customer & making sure a service advisor called me back to answer my remaining questions. This was something the scheduling department couldn’t manage to do & I waited a week before calling back a2nd time. Thanks Ann! The day of service was excellent!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Beth, thank you so much for the positive review! So happy Ann could assist you! Thank You, Kevin Allen, Gettel Acura

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Received good service from Jorge from start to finish.

Received good service from Jorge from start to finish. Will recommend him and the dealer.

Received good service from Jorge from start to finish.

Received good service from Jorge from start to finish. Will recommend him and the dealer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Cove66, thank you so much for the positive review! Thank You, Kevin Allen, Gettel Acura

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After getting my car serviced with Gettel’s Acura Service

After getting my car serviced with Gettel’s Acura Service Dept., over the last several years, I will always have to consider how good other dealership’s service dept. rate with their customers. The Service Dept. at Gettel’s has done a wonderful job servicing my car & in a timely fashion. Also, the service dept. representatives have always been very courteous & helpful.

After getting my car serviced with Gettel’s Acura Service

After getting my car serviced with Gettel’s Acura Service Dept., over the last several years, I will always have to consider how good other dealership’s service dept. rate with their customers. The Service Dept. at Gettel’s has done a wonderful job servicing my car & in a timely fashion. Also, the service dept. representatives have always been very courteous & helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Alcogreen75, thank you for taking the time to leave a review for us at Gettel Acura. We're happy we could meet your expectations! Thank You, Kevin Allen, Gettel Acura

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Our service advisor, Kimber, was great.

Our service advisor, Kimber, was great. She explained what needed to be done, helped us with costs, and even provided a loaner while work was being done. Excellent service!

Our service advisor, Kimber, was great.

Our service advisor, Kimber, was great. She explained what needed to be done, helped us with costs, and even provided a loaner while work was being done. Excellent service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Budmania, thank you for taking the time to leave a review for us at Gettel Acura. We're happy we could meet your expectations! So glad Kimber took care of you. Thank You, Kevin Allen, Gettel Acura

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Recently purchased new RDX from Jeff Thompson.

Recently purchased new RDX from Jeff Thompson. We had a slight hiccup with the original vehicle we were going to take from the lot and Jeff and the team swapped the vehicle out with no drama to ensure we were satisfied. Cant thank them enough for making our first new car purchase smooth and seamless.

Recently purchased new RDX from Jeff Thompson.

Recently purchased new RDX from Jeff Thompson. We had a slight hiccup with the original vehicle we were going to take from the lot and Jeff and the team swapped the vehicle out with no drama to ensure we were satisfied. Cant thank them enough for making our first new car purchase smooth and seamless.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Sam.k.gordon, thank you so much for the positive review! So glad We were able to keep you happy! Enjoy your new car!! Thank You, Kevin Allen, Gettel Acura General Manager

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I have had my car there for a week for a recall notice,

I have had my car there for a week for a recall notice, and have not heard a word back since. They said I would hear something in 2-3 days, and when I called to find out status a week later. They have no update.

I have had my car there for a week for a recall notice,

I have had my car there for a week for a recall notice, and have not heard a word back since. They said I would hear something in 2-3 days, and when I called to find out status a week later. They have no update.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Kernesh, we regret to hear that you had this experience with us. Please contact me directly so we I can figure out what went wrong. I look forward to hearing from you. Kevin Allen Gettel Acura 941-343-5700 kallen@gettel.com

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Working with Taga was a fantastic car buying experience!

Working with Taga was a fantastic car buying experience! He was polite, attentive and was a pleasure to work with. I would highly recommend this dealership!

Working with Taga was a fantastic car buying experience!

Working with Taga was a fantastic car buying experience! He was polite, attentive and was a pleasure to work with. I would highly recommend this dealership!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did! So glad Taga took care of you. Enjoy your new car! Thank You, Kevin Allen, Gettel Acura

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The service department was timely and efficient.

The service department was timely and efficient. Jorge thoroughly explained the service needed and the associated cost.

The service department was timely and efficient.

The service department was timely and efficient. Jorge thoroughly explained the service needed and the associated cost.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Rickshapland, thank you for taking the time to leave a review for us at Gettel Acura. We're happy we could meet your expectations! Thank You, Kevin Allen, Gettel Acura General Manager

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Service was 4 stars.

Service was 4 stars. Good, but nothing special. Dealer/Service environment is 2 stars. The waiting area is not nearly as nice as the nearby Lexus dealer’s waiting area. Gettel Acura needs to up their game and be a luxury car dealer.

Service was 4 stars.

Service was 4 stars. Good, but nothing special. Dealer/Service environment is 2 stars. The waiting area is not nearly as nice as the nearby Lexus dealer’s waiting area. Gettel Acura needs to up their game and be a luxury car dealer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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