Schomp BMW

Salespeople, management and support were all very customer focused and determined to make sure my experience from test drive through purchase was as streamlined, while complete, and as pleasant as possible.

The service department at this dealership will rip you off. They will try to upsell you on services that are not necessary. I took my 2022 540i in for an oil change and they wanted to charge me $150 to scan the car for faults. That is basically plugging a scanner into the OBD port and reading what it says. Might take 10 minutes. Should be part of the overpriced oil change. After a 5-hour oil change I went to pick it up they tried to sell me new tires which were not needed (I had my set of winter tires on the car), then they tried to sell me new thrust arm bushings and flex disc for close to $3500. This car is barely 4 years old and only has 25,000 miles on it. I took it to an independent BMW repair shop the next day for a second opinion and it turns out that none of this work is necessary. Be careful with Schomp service department folks! They will try to scare you into some really expensive repairs that you don't need. They also take forever to do service work. What's the point of making an appointment if it's going to take all day anyway?

I would give Schomp's Service department a zero if i could. I have a 2019 BMW X5. I spend absurd amounts of money to service this car. One year I spent $9000. I just brought it in again to the tune of $6000 however I did not have them do 2 of the recommended services. I brought the car to another shop and they said I didnt' even need one of the services of which Schomp was going to charge me $1300. In addition, they double charged me for something once, they lost my keys once and my car was not available for pick up when I arrived. I do not feel they are honest and they have horrible service. I love my X5 but I will be selling this car and will not buy another BMW.

Working with Izzy and Schomp BMW was far and away the most painless dealership experience I have ever had. I would love to come back in 4 years and work with them again and would highly recommend to anyone in the market for a new car.

Izzy and the whole team were a pleasure to work with. Overall, we had a very positive experience.

I had the pleasure of working with Izzy to purchase my new car. Izzy was knowledgeable, kind, and personable. She thoroughly explained things to me at each part of the process and made me feel confident in my decision. I highly recommend working with Izzy!

I came in the other day looking to purchase a 2026 X5. The salesman who assisted me was incredibly professional, knowledgeable, and patient, and we were able to find exactly what I was looking for. He made the entire sales portion of the experience seamless. Unfortunately, my very positive experience was soured during the financing process. From where the salesman and I were sitting, I could hear who I can only assume was the sales manager yelling at an employee. This was undeniably unprofessional, and I was surprised to hear someone speak to their staff in that manner. I don’t typically leave reviews, but I ultimately left feeling uncomfortable after what had otherwise been an excellent experience with the salesman. Hopefully I simply visited on a day when tensions were unusually high, but it was still disappointing to witness behavior like that in a professional setting.

Our experience with Schomp BMW was excellent. We love our new X3 and received great service from Izzy. Would recommend both the dealership and Izzy.

Service: My car had an intermittent problem without any error codes - the most difficult to find and repair. Due to Josh's creative problem solving and special effort, they were able to find and repair the problem! Josh's great service is due to in part by the great leadership by Brian.

I had a very good experience with them a nice clean place. And the a very friendly and kind salesman.