Reviews
I am an out of state purchaser.
I am an out of state purchaser. Nevada was very easy to deal with over the phone. We settled on the price for a new 2026 X5 very quickly. Nevada was familiar with all applicable BMW incentives and did not hesitate to apply them to the purchase. She communicated well up to the time we flew into Denver to take delivery. The car was all prepped and ready to go when we arrived. However, the whole explanation and sales pitch for all the many warranty and service and protection products and options was way too time consuming and tedious though. Didn’t help that we were indecisive. Sales manager pitched in to help, which only added to the back and forth and subsequent indecision. I wish they could improve that process because it definitely takes away from the fun and excitement of picking up the new car in the dealership’s special delivery area and meeting with the separate BMW “genius” who gets you all set up on the app and who tries to show you all the car’s features.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your detailed experience with Schomp BMW Highlands Ranch. We appreciate your feedback on the delivery process and understand how it could impact the excitement of picking up a new vehicle. Your comments will be valuable as we review our procedures.
Jesse is the most knowledgeable and accommodating
Jesse is the most knowledgeable and accommodating salesperson I have ever worked with. Highly recommend Jesse! He made buying a car very easy, relaxed and comfortable.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for recommending our team at Schomp BMW Highlands Ranch. We appreciate your feedback about the car buying experience.
I had done a lot of research and looking online.
I had done a lot of research and looking online. What I appreciated was that Caleb got to know my needs and what I was looking for. Not pushy. Not the stereotypical salesman. He truly cares. The manager got snacks for my kiddos and everyone was top notch and extremely professional. I’m a customer for life! The car is perfect and the whole experience a pleasure. Well done Team!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience with our team at Schomp BMW Highlands Ranch. We appreciate your kind words and are glad the process met your needs. Your feedback is valued.
Mike Masi was fantastic.
Mike Masi was fantastic. Best auto salesperson I’ve ever dealt with and I’ve bought 13 BMWs now.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your feedback. We appreciate your loyalty to Schomp BMW Highlands Ranch and are glad our team met your expectations.
The duo of Ally and Amadee made a process that I normally
The duo of Ally and Amadee made a process that I normally hate- super easy and almost fun!! They were super responsive, detail oriented and importantly they listened to my needs, understood my wishlist as well as my limits. They didn’t push, they listened and that made all the difference.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your detailed feedback about your experience with our team. It's good to know our approach met your needs. Thank you for choosing Schomp BMW Highlands Ranch.
I had a very poor experience working with Scott Davis.
I had a very poor experience working with Scott Davis. There was a clear lack of follow-up on his end and a complete unwillingness to compromise over a nominal amount (less than $1000). Because of this, I ended up purchasing a car from another dealership that was far more responsive and respectful of my time. If you are trying to buy a vehicle or work with someone online, I would recommend avoiding him.
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- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hello Scott, Please know that we value your feedback. We would like the chance to discuss your car-buying experience with our Sales Team and the level of communication and customer service you received. Please provide us with your preferred method of contact when you have a moment to further discuss. Thank you, The Schomp BMW Team [email protected]
I had a fantastic experience purchasing my new BMW iX
I had a fantastic experience purchasing my new BMW iX from Schomp BMW. It was bittersweet letting go of my 2016 X5 after so many years, but with 126,000 miles and rising maintenance costs, it was time to make a change. I couldn’t be happier with the iX, it’s an incredible vehicle and a major upgrade in every way. Karina was wonderful to work with throughout the entire process. She was knowledgeable, professional, responsive, and made the experience easy and enjoyable from start to finish. Thank you, Karina and the Schomp BMW team, for making this such a positive experience. I highly recommend them to anyone looking for a new BMW!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience with your new BMW iX. We appreciate your recommendation and are glad our team made the process smooth for you. Enjoy your new vehicle from Schomp BMW Highlands Ranch.
Eric was extremely knowledgeable and helpful.
Eric was extremely knowledgeable and helpful. He has a sincere appreciation for performance cars and is very polite and professional. We were happy to work with him.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for recognizing our team's expertise and professionalism. We appreciate your feedback about your experience at Schomp BMW Highlands Ranch.
Izzy Suliaman and Ally and Scott the Sales Managers were
Izzy Suliaman and Ally and Scott the Sales Managers were absolutely incredible to work with and I will be back to work with them again. Beyond grateful for both the buying experience and the X3 itself.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Bought a $100,000 car basically over the phone.
Bought a $100,000 car basically over the phone. Went to pick up the car and never was met or greeted by my salesperson. Met with a lot guy to pick up and install BMW app. Did not work so he said go home and try it and bring it back on Monday. I live 550 miles away. Did not work, headlights were aimed too low so was not ideal driving home in the dark. 30 days later two injectors failed with one sitting in coolant from the car being topped off at their dealership. I had to pay $700 for another dealership to replace the injector along with having to order and install new module for BMW app. I asked them to cover the expense and they all refused as I guess for a customer who has purchased three cars from them and the last one being clearly their fault, money outweighs the customer service! Beware recertification means nothing to them!
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase