Grand Prairie Ford

4.8 out of 5 (4.8) 171 reviews

Dealer on Cars.com since October 2008

Currently in stock!

Call This Dealer

New Used Service

Today's Hours

Sales 9:00 AM - 9:00 PM
Service 7:00 AM - 6:00 PM
Mon 9:00 AM - 9:00 PM
Tue 9:00 AM - 9:00 PM
Wed 9:00 AM - 9:00 PM
Thu 9:00 AM - 9:00 PM
Fri 9:00 AM - 9:00 PM
Sat 9:00 AM - 9:00 PM
Sun Closed
Mon 7:00 AM - 6:00 PM
Tue 7:00 AM - 6:00 PM
Wed 7:00 AM - 6:00 PM
Thu 7:00 AM - 6:00 PM
Fri 7:00 AM - 6:00 PM
Sat 7:00 AM - 4:00 PM
Sun Closed

Reviews

4.8 out of 5 4.8
171 lifetime reviews.
  • great friendly place, awesome customer service
    December 2, 2016

    While we did not end up getting a vehicle, we did go through the process just decided last minute now is not the best time for the purchase. Ron Smi...th is a great guy, he went above and beyond to get the deal terms to exactly what I wanted. If you check them out make sure to ask for Ron.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

  • 1.0 out of 5
    Just wanted interior pictures....
    February 1, 2018

    After viewing a vehicle on Cars.com, there were only exterior pictures listed for a Ford Expedition EL stock #PB21916 on CARS.com and their own websit...e. In the contact the dealer section of Cars.com, I asked the dealer for interior pictures, with NO response from the dealer for a couple of days. Then, the GM at the dealer asked if someone followed up with me. I said no, and a day later, a sales rep sent me an e-mail asking if they could be of any assistance-nice generic message--but they didn't send me any interior pictures of the vehicle. I replied back to the individual, again asking for interior pictures, but to date (about a week later) have received no pictures. If you don't know what the product looks like, I'm sorry, but I'm not going to come to your dealership. This dealership obviously doesn't make customer service a high priority.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

  • 5.0 out of 5
    Easy to work with from a distance
    January 22, 2018

    We were able to work a very good deal via the internet and text. Other dealers sold vehicles out front under us but not these guys. Vehicle was exactl...y as advertised and process was easy. In and out very quickly, which was appreciated because we had a 5 hour drive home.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We really appreciate your feedback! It is great to hear our staff took such great care of you! We hope to see you here again!


Read all reviews

See All In-Stock Inventory


Service Shop

Service Reviews

lifetime reviews of the Service Department.

Read all Service & Repair reviews

Service Pricing

    Tire Rotation

    $14.95

    Wheel Balance

    $39.95

    Oil, Filter Change

    $34.95

See All Service & Price Information

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Special Offers

This dealership offers 462 Offers on 17 Models

About Our Dealership

Dealer on Cars.com since October 2008

Grand Prairie Ford is the right stop for your car, truck, and SUV needs! No matter the budget, taste or need we have an amazing sales team dedicated to making your selection fun and easy. When it comes to making a lifelong customer and friend, we strive to do whatever it takes!

"Whatever It Takes!"
Grand Prairie Ford
701 E Palace Parkway Grand Prairie, TX 75050
New (972) 975-9411
Used (866) 374-4550
Service (855) 512-8083
Map data ©2015 Google. Map and directions are informational only. No representation is made or warranty given as to their content, road conditions, route usability or expeditiousness. User assumes all risk of use. Classified Ventures and their suppliers assume no responsibility for any loss resulting from such use.