Michael and Scott provided a fantastic overall experience for me purchasing my first car! When you walk into the dealership Michael immediately makes you... feel like you're at home while you pick out the car of your dreams. Thanks again Auto Group Of Louisville! I'll be back for sure!
General Manager
General Sales Manager
Bent over backwards to get me in the car I wanted. Honest. Polite. Easy to deal with. Completely low pressure. I'll be back for sure in the future.
Customer Care Manager
Service Manager
Office Manager / Title Clerk
General Manager
General Sales Manager
Very nice dealer . It was a very pleasant experience. Definitely I will come back for my next car.It is the best dealership in this area and the best prices.
Customer Care Manager
General Sales Manager
I highly recommend this place to buy your vehicle. They will work with you to get you your vehicle you want. Hands down. Scott is the man to see for... your next vehicle.
General Sales Manager
Very friendly staff, not pushy. Very knowledgeable about the stock of vehicle they have! Overall great experience! I would recommend them tk anyone looking... for a great used car lot!
Customer Care Manager
Customer Care Specialist
I don't ever comment on the service I receive, but I had to this time, because this is the worst experience I've ever had. Owner has no business ethics... whatsoever. I had a deal in place to purchase a vehicle, and was flying in to pick it up. Without even notifying me of additional interest, owner sold my vehicle the day before I was supposed to fly in. Never said sorry or anything. I thought it was at least a decent gesture to offer to reimburse my travel costs; however, once I submitted my airline ticket receipts, the owner did not respond until a week later, and then stated he would no longer reimburse me for my expenses. In his response to me he stated, "sorry...not sorry." I have all the emails to prove it. Run, don't walk from this place. Owner is dishonest, and has no respect for his customers whatsoever.
Mr. Gyurci, We were not able to accommodate you for multiple reasons. 1) you refused to secure your purchase with a reasonable deposit prior to making... any travel plans.2) I strongly discouraged you to fly in the middle of the COVID19 pandemic.I was concerned about the safety and well being of you as well as my employees.This review has a timestamp and clearly states you were planning to fly over. Your total disregard for your surroundings in order to catch an amazing deal on a car made me feel very unsafe.To spare the argument and assure the safety of my employees, that I treat like my family members, I agreed to reimburse you for your travel expenses, after which you provided a delta airline ticket and a demand for $600, after calling Delta customer service we were advised that the ticket had been canceled and refunded. I'm sorry for not allowing you to take advantage of us. We're wishing you the best of luck in finding yourself a dependable vehicle.Sincerely,Edgar Migirov (President)
General Manager
We found our 98 Roadster at this dealership however is was 600 mi. away. Scott was glad to work with and held the car until we could make plans to get... there. When we arrived Scott and Mike were very friendly and made us feel at home. We negotiated a great deal with no pressure and was very happy with our purchase. The car is exactly how they described it on the web site. Thanks Jim and Mary from Maryland
Customer Care Manager
General Sales Manager
Personable, no-pressure, laid-back environment with great inventory. My only issue was the lack of personnel on the day of sale, creating a four-hour buying... experience. However, I want to thank AGL for allowing me to leave promptly with a car on loan and allowing the paperwork to be completed later in the week.
Customer Care Manager
General Manager
General Sales Manager
Auto Group is great to work with! Really nice cars and Mike was very helpful. Came in looking for a gem and we were not disappointed!
Customer Care Manager
General Sales Manager
Michael and Scott were great to work with. They had an answer to any questions we had. I Would recommend them in a heart beat.
Customer Care Manager
General Sales Manager