Skip to main content
2020 state dealer award
View 4 awards
2020 state dealer award 2019 state dealer award
2020 consumer dealer award 2019 consumer dealer award

Reviews

(213 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of iDrive from DealerRater.

Want to share your experience with this dealership?

Write a review

We love our car! Our salesman Mike was great answered all...

We love our car! Our salesman Mike was great answered all of our questions even after the sale. This was the easiest and fastest car buying experience we have ever had! Thanks Mike

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I had a very great experience at auto group of...

I had a very great experience at auto group of louisville! I work a 9-5 and arrived after work. They stayed late and did not make me feel rushed with this huge decision I was about to make. They were very thorough and helped me through the whole process including helping me clean out my old car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Freddie was very willing to work with me and my budget. I...

Freddie was very willing to work with me and my budget. I drove away happy with a vehicle I love. He was very trusting and personable. I would buy from them again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

My husband and I had looked at other dealers. It was...

My husband and I had looked at other dealers. It was great working with the sales staff at Auto Group of Louisville who are very knowledgeable about their inventory.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Awesome place amazing people

Best experience I’ve ever had at a dealership. I will be a customer for life. Everyone is so pleasant and accommodating. Great place to go for your automotive needs!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Awesome...

I have never had so much fun buying a vehicle. They made me feel like a member of there team. Nothing hidden upfront about all the details.. will be buying more vehicles here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

They Got me a Deal! I’m a happy guy today.

I tend to get lucky and buy my cars last minute on a last day of the year. Told em I’ll leave them a good review for keeping them late. Louisville is a small town and the word spreads quick, most reasonable prices around and their service department is awesome, Chad services all my cars, he’s the Best! Saved me a lot of money in the part on my other imports.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great experience

Mr. French was Very helpful and knowledgeable. He and his team worked with us to find something that worked for what we were looking for. We appreciated their efforts and would definitely recommend them to all of our friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Friendly/Attentive Staff Who Genuinely Care!

Scott was an essential part of my car buying process! He was so friendly and patient, concerned only with finding the right fit for me. With a truly welcoming and warm establishment, I felt no pressure from the staff during my duration. A shoutout to Chad and Mike as well!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Amazing Dealership!

I had a great experience with Mike and Scott! They exceeded my expectations and I got what I wanted at an amazing price. My son and I couldn’t be happier. I highly recommend them! Thanks for everything!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.