Berlin City Auto Group

4.5
(273 reviews)
Visit Berlin City Auto Group
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 5:00pm
View all hours
Service Sales
Monday 7:00am–5:00pm 9:00am–7:00pm
Tuesday 7:00am–5:00pm 9:00am–7:00pm
Wednesday 7:00am–5:00pm 9:00am–7:00pm
Thursday 7:00am–5:00pm 9:00am–7:00pm
Friday 7:00am–5:00pm 9:00am–7:00pm
Saturday 8:00am–5:00pm 9:00am–6:00pm
Sunday Closed Closed
New (603) 290-5853 (603) 290-5853
Used (603) 573-9278 (603) 573-9278
Service (603) 369-4153 (603) 369-4153

Inventory

See all 278 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since January 2019.
BERLIN CITY AUTO GROUP & OUR EASY PHILOSOPHY
Berlin City Auto Group has been one of New England's most highly respected car dealerships because customer service has always been a top priority and we deliver what we promise: an enjoyable car-buying experience that puts you in the car of your dreams at a price that won't break your budget. We have a huge inventory of new and used cars for sale trucks vans and SUV's and if you don't find exactly what you're looking for our sales team will do everything in their power to find the car you want as quickly as possible.
Berlin City Auto Group equals Easy

Service center

Phone number (603) 369-4153

Service hours

Monday
7:00am–5:00pm
Tuesday
7:00am–5:00pm
Wednesday
7:00am–5:00pm
Thursday
7:00am–5:00pm
Friday
7:00am–5:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Reviews

4.5
(273 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

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5.0

A salesman who goes the extra mile.

I had the pleasure of working with Mark Bisson. He is attentive to his customers needs and will take the time to explain the features and how the car works with you. I would recommend him to anyone looking to purchase a vehicle. He is a great asset to Berlin City Nissan.

5.0

I had the pleasure of working with Mark Bisson. I would...

I had the pleasure of working with Mark Bisson. I would definately recommend him to anyone looking to purchase a new car. He takes the time to go over everything with you and is willing to answer any questions. It truly was a great experience buying my new car . He is an asset to his company.

5.0

Best experience, ever!

It was a blessing finding Berlin City. I found a great salesman in Tom Doyon. And, I found the exact vehicle I wanted. I stopped in on a whim and it was more rewarding than I could've imagined. After test driving a different vehicle, I knew I was ready for another 4 Runner. Tom, and his team got me top dollar for my used vehicle. My new 4 Runner is almost identical to what I had been building on Toyota.com. So, I came away with a wonderful experience. I was able to do all of the leg work by phone, and Tom had my vehicle delivered to me in Maine, when it arrived from the factory. The paperwork came with the driver and we were able to wrap things up in my kitchen. I couldn't have asked for better experience.

Dealer response

Thank you for your kind words. We appreciate all the feedback and I know Tom will love to hear this as well:)

5.0

Stress Free

Steve, Tom and Mark made the buying experience stress free. We had all our questions answered and were made to feel at home. the process is streamlined and the peperoni pizza was was amazing.

Dealer response

Thank you- We appreciate the kind words!

5.0

Tom Terrific

We have dealt with Tom Doyon for several years now and found him to be the way a salesman should be. He is courteous very respectful and listens. Not a pushy or pressure gentleman. He understands our needs and try's to do what is best for us. We are very satisfied and will deal with him again.

Dealer response

Thank you for your kinds words. We appreciate everything the positive feedback. Thank you for the years of loyalty to Berlin City!

5.0

Berlin City - Tom Doyon

Tom Doyon has been our salesman for approximately 10 years now. We are frequently flyers at Berlin City, having purchased at least 10 different vehicles through Tom, ranging from Toyota, Chevy, and now Ford. As always, Tom makes the process incredibly easy and always delivering on exactly what we want. I have successfully recommended Tom to countless family and friends!

Dealer response

Thank you., Jessica. We appreciate all the kinds words! Also, Thank you for your continued business with Berlin City!

5.0

Had an amazing car-buying experience. Jeff was attentive...

Had an amazing car-buying experience. Jeff was attentive to my needs, and helped me drive home in exactly what I was looking for. Dont waste your time anywhere else, go see Jeff and Berlin City for your next vehicle, you wont be disappointed!

3.0

Not happy that they don’t notify you when your parts...

Not happy that they don’t notify you when your parts don’t come in.

Dealer response

We are so sorry. Please feel free to reach out to the Parts Manager, Gary Poirier. He can assist on this and we will do a better job moving forward.

5.0

I just purchased my first car through them yesterday I...

I just purchased my first car through them yesterday I had Jeff as my salesman he was absolutely wonderful. The process took a long time but he was thoughtful and kept asking if I needed a drink or the restroom and apologized overall I had a great experience.

5.0

Had a very pleasant experience. There was zero pressure...

Had a very pleasant experience. There was zero pressure from anyone I dealt with. I was in & out in about 2 hours with the truck I wanted.

Read all 273 reviews