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Berlin City Auto Group

(353 reviews)
Visit Berlin City Auto Group
Sales hours: 8:00am to 6:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 8:00am–6:00pm 7:00am–5:00pm
Tuesday 8:00am–6:00pm 7:00am–5:00pm
Wednesday 8:00am–6:00pm 7:00am–5:00pm
Thursday 8:00am–6:00pm 7:00am–5:00pm
Friday 8:00am–6:00pm 7:00am–5:00pm
Saturday 8:00am–5:00pm 8:00am–12:00pm
Sunday Closed Closed
New (603) 290-5853 (603) 290-5853
Used (603) 573-9278 (603) 573-9278
Service (603) 369-4153 (603) 369-4153

Reviews

(353 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Berlin City Auto Group from DealerRater.

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Awesome group of people to work with Randy Stewart

Awesome group of people to work with Randy Stewart listens and sends you in the right direction, and Randy got Jake to bring a couple of trucks around for checking out, what i really wanted in a truck and everything just went into place from that point, until I got the one i purchased. They rolled great guys to work with

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Pleasant,professional,helpful,informative,very satisfied

Pleasant,professional,helpful,informative,very satisfied with all individuals I dealt with.I am a senior customer special kudos to salesman Dylan Morse!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Patient, professional, and well informed.

Patient, professional, and well informed. I would recommend this dealership to my friends and family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Berlin City Honda of Portland

Eric Surawski helped at Berlin City Honda of Portland. We needed a quick check service and he did an awesome job that really helped us salvage our trip.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Impressive sales associate

Friday July 28, 2023 This morning I drove into your lot in so. Portland and was greeted outside by Joe Thibodau, sales associate. He was gracious, very professional and listened to our needs. I felt his sincerity which made me feel very comfortable, want to do business with him in the future. I hope you appreciate him as much I did. Sincerely, Marcia Deluty left

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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I have Ben a costumer for a few years I deal with Adam

I have Ben a costumer for a few years I deal with Adam Ramsey for sales we’ll really for every thing he is one of the top reasons I buy there but as a dealership they do everything I have ever ask for a great place and great people

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

At Berlin City they were patient while I was picky.

At Berlin City they were patient while I was picky. They made the purchasing process super easy!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We had a great experience with Dennis at Berlin City

We had a great experience with Dennis at Berlin City Dodge. We drove a long ways to get there and we’re treated excellent! thank you very much. We love the vehicle you helped us purchase.!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My experience at this dealership was very satisfactory.

My experience at this dealership was very satisfactory. The service was very professional, courteous, and they did all they said they would do and more.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I had a great experience with Dennis purchasing my Jeep

I had a great experience with Dennis purchasing my Jeep Renegade and trading in my Nissan. Courteous, friendly, efficient and knowledgeable. The whole process was so easy and only took 2 days start to finish to have my new vehicle delivered. I would highly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.