Riverchase Kia

Excellent customer service! Very expeditious in assisting with the purchase process! Clarance was a great salesman to deal with.

Clarence was our salesman and he was fantastic. Very knowledgeable on the vehicle we purchased. Nice, pleasant, and worked with us to get the best deal possible. Everyone we met at Greenway KIA was polite and help me and my wife feel at ease. Won’t be the last car we buy at Greenway KIA.

It was a very nice dealer ship car,the sales person was very nice and got the deal done Mr Clarence

Great customer service and kind employees. I’ve bought multiple cars from this dealer and would again.

It's was awesome doing business with kia Excellent view about the deal of the car

Added something else.. disregard the first one My experience with this dealership has been awful. I brought my vehicle to have the brakes checked because they were not working properly and the fluid kept disappearing from the brake fluid reservoir. I left the vehicle to be evaluated and was told that $1100 worth of work was needed to correct the issue. I later returned to pick up the vehicle after being told that the issue had been resolved. Upon picking it up, the brakes were firmer than they were but not as firm as I expected and the check engine light was on. The nice male advisor who no longer works here advised that it should go off and the brakes should be fine. About a month later, my daughter was driving this vehicle to work and ran a red light due to not having any brakes. She had to pump the brakes to bring the vehicle to a stop. More fluid was added and we were able to drive the car home without injury or an accident. Keep in mind that this car was not driven daily and I’m grateful that it wasn’t because it could have been worse. I took the car back which I had just taken it a month ago for the same issue; no brakes and no fluid in the reservoir. The advisor who assisted me was very nice and professional. She showed concern and advised that she would get someone to inspect it to determine the root cause. By the way, she no longer works here either. After being evaluated again, I was told that more work was needed for an additional $3200. I also contacted the Kia corporation to file a complaint and they provided no assistance. They advised that I would have to contact the dealership because the original parts are not the same parts that were recommended to be replaced the second time. My concern is that my vehicle was misdiagnosed and I was charged $1100 for something that was not needed, my daughter’s life was in danger due to their negligence and they now want me to pay more money for something that was already supposed have been repaired. Signed, A concerned mother and dissatisfied customer

Added something else.. disregard the first one My experience with this dealership has been awful. I brought my vehicle to have the brakes checked because they were not working properly and the fluid kept disappearing from the brake fluid reservoir. I left the vehicle to be evaluated and was told that $1100 worth of work was needed to correct the issue. I later returned to pick up the vehicle after being told that the issue had been resolved. Upon picking it up, the brakes were firmer than they were but not as firm as I expected and the check engine light was on. The nice male advisor who no longer works here advised that it should go off and the brakes should be fine. About a month later, my daughter was driving this vehicle to work and ran a red light due to not having any brakes. She had to pump the brakes to bring the vehicle to a stop. More fluid was added and we were able to drive the car home without injury or an accident. Keep in mind that this car was not driven daily and I’m grateful that it wasn’t because it could have been worse. I took the car back which I had just taken it a month ago for the same issue; no brakes and no fluid in the reservoir. The advisor who assisted me was very nice and professional. She showed concern and advised that she would get someone to inspect it to determine the root cause. By the way, she no longer works here either. After being evaluated again, I was told that more work was needed for an additional $3200. I also contacted the Kia corporation to file a complaint and they provided no assistance. They advised that I would have to contact the dealership because the original parts are not the same parts that were recommended to be replaced the second time. My concern is that my vehicle was misdiagnosed and I was charged $1100 for something that was not needed, my daughter’s life was in danger due to their negligence and they now want me to pay more money for something that was already supposed have been repaired. Signed, A concerned mother and dissatisfied customer

My overall experience at the Riverchase Kia dealership was awful and I’m very very disappointed

Best service ever, no long wait. Salesman outside asking can they help with anything.. Drove from Ms when I arrived all my information was filled out and ready for me to sign paperwork. Car detailed and gas up. Excellent service with finance manager. Let’s not forget Jamacio was a very excellent salesman. The best I have dealt with. Thank you all so much

Kevin was a wonderful person, he taking his time to make sure i understood everything. About my new car 🚗 that I'm so happy to have, that's my mother day gift to me. Thank you Kevin for the wonderful person u r.and keep up the great work 👍 👏 all the other stuff was soooooo very polite. I really made my day yesterday because I was feeling a little down. But Kevin and ur wonderful stuff put a big o smile 😃 on my face. Thank you everyone. Mrs.jacqueline Higgins