Riverchase Kia

Sam in sales is outstanding. He went out of his way to help me find the perfect car

Clarence is an outstanding professional. He was patient and kind when explaining all the features of the Kia K4 I purchased. He was very thorough and showed me how all the different features worked and preset the door entry that is most convenient for me. Something I really love is the hands free trunk entry when my hands are full after shopping. He not only told me about the many cool features but also let me try them so I could get comfortable with them before taking the car home. I am so glad Riverchase Kia has a salesman like Clarence who genuinely cares and treats his customers accordingly.

Helpful, friendly, and efficient and Myron was professional and friendly. Satisfied with treatment from all the staff that we dealt with.

This is my original review before they reached out and asked to remedy my issues. Get EVERYTHING in writing!! They sold me a service plan, overpromised and underdelivered. You can never just talk to one person, the entire process they wanted 10 people involved so you don't know who said what or how to hold them accountable. They just all point fingers at each other. After sell service is even worse. They just laugh in your face and keep lying. I went up there twice to try to fix the issue. They always have an excuse of why they can't help. Do yourself a favor and go somewhere else. Do not purchase their add-ons Update: They brought my truck back in to do full service at no charge to show good faith. The manager was sincere in his apologies of how bad the first experience was. Of course they asked me to take my original review down. They brought my truck in for tire rotation, filter changes, and oil change. NOTHING CRAZY Not trusting them from the first interaction I sharpied my tires. Labeling them 1-4 Tires had not been moved. I also marked the air filters, which they didn't touch either. I can only hope they did the oil change as they promised. But I wasn't going to make them change the oil again. My truck had handprints smeared all over the hood and quarter panels so bad I had to get it hand detailed. 2 of my rain guards were cracked from what I can only assume was excessive force when closing the doors, they were perfect when I bought the truck. The manager said he would make it right but it's been 3 weeks and no response. More finger pointing of who was supposed to reach out to me. They did confirm my air filter was in but that doesn't help if they don't call for service. I hate the be that guy... But this is ridiculous. I was hoping I just caught them at a bad time. I won't be using them for service or sales. I hope they fix their internal issues or that new building they just finished won't last long. I'd like to think the problem was on the service side but they clearly go unmanaged as the customers expense. All I ask them to do was keep their word and do what they promised they would do from the beginning. I still haven't seen the cancellation of my service package credited.

Purchasing a 2026 KIA K5 was an outstanding experience thanks to sales manager Jeff Sosnowchik. Jeff demonstrated exceptional professionalism, clearly explained all trim features and purchasing terms, and ensured a seamless, hassle-free buying process from start to finish. His prompt communication and top-tier customer care made the entire transaction smooth and stress-free. Highly recommend working with Jeff for a fantastic car-buying process!

Excellent customer service! Very expeditious in assisting with the purchase process! Clarance was a great salesman to deal with.

Clarence was our salesman and he was fantastic. Very knowledgeable on the vehicle we purchased. Nice, pleasant, and worked with us to get the best deal possible. Everyone we met at Greenway KIA was polite and help me and my wife feel at ease. Won’t be the last car we buy at Greenway KIA.

It was a very nice dealer ship car,the sales person was very nice and got the deal done Mr Clarence

Great customer service and kind employees. I’ve bought multiple cars from this dealer and would again.

It's was awesome doing business with kia Excellent view about the deal of the car