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Riverchase Kia

(145 reviews)
Visit Riverchase Kia
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–8:00pm 7:00am–6:00pm
Saturday 8:00am–8:00pm 8:00am–4:00pm
Sunday Closed Closed
New (855) 870-2937 (855) 870-2937
Used (888) 318-5102 (888) 318-5102
Service (866) 495-1958 (866) 495-1958

Reviews

(145 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Shenea was excellent!

Shenea was excellent! Leading kind but no pressure. They got me in and out quickly. Everything seemed transparent.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are thrilled that Shenea and the team impressed you with their friendly, efficient service! Thank you for choosing Riverchase Kia and for sharing your support - congratulations on your new car!

I have to thank Ayana (Yan) for all her help when I come

I have to thank Ayana (Yan) for all her help when I come in for service for my car..She is has such a beautiful personality that greets me with a smile and always ask how I've been since my last visit...The service is good and so is the staff that I have come across very friendly and easy to conversation with you....Keep up the good works!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Venessa, thank you for the wonderful feedback! We're delighted to hear that Ayana and our Riverchase Kia team have made your visits enjoyable. We appreciate your support and look forward to seeing you again soon!

The service was handled by Stephen and they handled the

The service was handled by Stephen and they handled the job promptly and courteously. Samantha handled the paperwork in the office and all was good. I appreciate all who were involved in the background.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Michael, we're delighted to hear that Stephen and Samantha provided you with prompt and courteous service at Riverchase Kia. Thank you for acknowledging the team's efforts!

Loved my salesman DJ great customer service & friendly

Loved my salesman DJ great customer service & friendly staff.Finally got my Stinger in my color

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We are happy to hear from you, Taylor! Thank you for choosing Riverchase Kia.

Jauwan was very helpful and professional the process was

Jauwan was very helpful and professional the process was super easy and quick. I love my new car thanks to his help with getting me EVERY feature I wanted on my car😊

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Vonna, we're delighted to hear that Jauwan made your experience at Riverchase Kia smooth and enjoyable! Enjoy all the features of your new car, and thank you for choosing us!

Anna and Samantha were very helpful and showed such

Anna and Samantha were very helpful and showed such professionalism. They both answered all of my questions without hesitation.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Tweetie, we're delighted to hear that Anna and Samantha provided you with such helpful and professional service at Riverchase Kia. Thank you for sharing your experience!

Lanesha was very knowledgeable and professional.

Lanesha was very knowledgeable and professional. I believe she got us a great deal on our car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

David, it was our pleasure to assist you here at Riverchase Kia! We'll be sure to pass along your kind words to Lanesha and the team!

Rhett Tucker was our salesman and he was great and

Rhett Tucker was our salesman and he was great and available for us to do a late Friday afternoon test drive. Bought a 2025 Carnival Hybrid SX Prestige!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Sean, we're delighted to hear that Rhett provided excellent service and helped you with your 2025 Carnival Hybrid SX Prestige purchase at Riverchase Kia. Enjoy the ride!

Went there for my first vehicle service and Anna was very

Went there for my first vehicle service and Anna was very helpful and knowledgeable of what I needed. Samantha was also very helpful with her customer service when I went back to pickup my vehicle. Both young ladies made me feel comfortable with Kia service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Aaron, it's wonderful to hear that Anna and Samantha made your first service experience at Riverchase Kia so comfortable. We appreciate the shout-out and look forward to seeing you again!

Service was great !

Service was great !!! Yan and Samantha had great customer service. I will be going back!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your continued support and kind words about Yan and Samantha! We're delighted to hear that they provided excellent service at Riverchase Kia. We'll be sure to share this with them and the team!