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Bob Howard Hyundai

(1,267 reviews)
Visit Bob Howard Hyundai
Sales hours: 8:30am to 9:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:30am–9:00pm 7:00am–6:00pm
Tuesday 8:30am–9:00pm 7:00am–6:00pm
Wednesday 8:30am–9:00pm 7:00am–6:00pm
Thursday 8:30am–9:00pm 7:00am–6:00pm
Friday 8:30am–9:00pm 7:00am–6:00pm
Saturday 8:30am–9:00pm 7:00am–6:00pm
Sunday Closed Closed
New (405) 766-5153 (405) 766-5153
Used (405) 766-5154 (405) 766-5154
Service (405) 766-5155 (405) 766-5155

Inventory

See all 392 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since July 2020.
At Bob Howard Hyundai it's not just about buying a car. It's about finding the right car for YOU. That means we take the time to get to know you...your aesthetic preferences your hobbies and your driving habits. Whether you and your vehicle are "together" two years or 20 Bob Howard Hyundai wants to make sure you never regret your decision. We pay special attention to used car consumers as well who flock to Bob Howard Hyundai for our convenient location and stellar selection that's really more "like-new" than it is "used". Our state-of-the-art Hyundai service center is more than capable of meeting all or your routine maintenance needs.
Come see the new Bob Howard Hyundai

Service center

Phone number (405) 766-5155

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–6:00pm
Sunday
Closed

Reviews

(1,267 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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The finance manager is a liar.

The finance manager is a liar. I have a conversation with him in email where he told me that the customer is responsible for the tax, title and license in the state of Oklahoma after I found out that he slid this charge into the contract for me to pay after I asked to lower the cost of the payments. He lowered it a little, but charged me for the tax, title and license... which he never explained during the deal... He did not go over the great Hyundai warranty and services..... Beware!!!

The finance manager is a liar.

The finance manager is a liar. I have a conversation with him in email where he told me that the customer is responsible for the tax, title and license in the state of Oklahoma after I found out that he slid this charge into the contract for me to pay after I asked to lower the cost of the payments. He lowered it a little, but charged me for the tax, title and license... which he never explained during the deal... He did not go over the great Hyundai warranty and services..... Beware!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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The finance manager would automatically add things to

The finance manager would automatically add things to your contract and insist that you have to take it to get a lower interest rate. I send an email after the day I signed the contract to cancel GAP and all those extra he added but he is giving me the run around. He also stated that the customer has to pay for tax, title and license. I have all of this in email conversation with him. Watch out!

The finance manager would automatically add things to

The finance manager would automatically add things to your contract and insist that you have to take it to get a lower interest rate. I send an email after the day I signed the contract to cancel GAP and all those extra he added but he is giving me the run around. He also stated that the customer has to pay for tax, title and license. I have all of this in email conversation with him. Watch out!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Service rep very knowledgeable explained process very

Service rep very knowledgeable explained process very courteous as always will refer friend to this dealership. Salesman was nice enough to explain some questions I had concerning electric cars

Service rep very knowledgeable explained process very

Service rep very knowledgeable explained process very courteous as always will refer friend to this dealership. Salesman was nice enough to explain some questions I had concerning electric cars

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy you found our staff to be so supportive during your experience here at Bob Howard Hyundai. Feel free to reach out to us if you need anything. Have a wonderful day.

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Very prompt and thorough.

Very prompt and thorough. I loved the video with the mechanic walking through the inspection.

Very prompt and thorough.

Very prompt and thorough. I loved the video with the mechanic walking through the inspection.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Always friendly and accommodating.

Always friendly and accommodating. Making sure you understand what is entailed in the work that needs to be done.

Always friendly and accommodating.

Always friendly and accommodating. Making sure you understand what is entailed in the work that needs to be done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!

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We are very pleased to do business with Bob Howard

We are very pleased to do business with Bob Howard Hyundai. From the sales and finance department to the service department, the quality of people working here are top notch! Everyone is professional as well as personable and straight forward.

We are very pleased to do business with Bob Howard

We are very pleased to do business with Bob Howard Hyundai. From the sales and finance department to the service department, the quality of people working here are top notch! Everyone is professional as well as personable and straight forward.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

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I’m very happy with the service I got from Cody and

I’m very happy with the service I got from Cody and Casey. They got me in and out very fast. Never thought I could buy a car on my lunch break.

I’m very happy with the service I got from Cody and

I’m very happy with the service I got from Cody and Casey. They got me in and out very fast. Never thought I could buy a car on my lunch break.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bob Howard Hyundai! We are always more than happy to assist you if anything else comes up. Take care!

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Hard to reach service dept and they would not call me

Hard to reach service dept and they would not call me back in timely manner.

Hard to reach service dept and they would not call me

Hard to reach service dept and they would not call me back in timely manner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback about this, because this should not have happened, and we apologize for any inconvenience you faced. Your concerns will be shared with our team to address and prevent similar situations in the future. If there is anything we can do to regain your trust, I would appreciate it if you would reach out to me, so that I can learn more about what took place in this situation. Austin BaQuera Service Manager abaquera@bobhowardhyundai.com

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All staff are professional and kind.

All staff are professional and kind. Juan at Service worked with us great in the past and Jakob right now is amazing so far. Thank you!

All staff are professional and kind.

All staff are professional and kind. Juan at Service worked with us great in the past and Jakob right now is amazing so far. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bob Howard Hyundai! Please don't hesitate to reach out if there's anything additional we can do for you.

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The employees are extremely rude, not helpful,

The employees are extremely rude, not helpful, condescending, careless and will ignore you. Horrible service.

The employees are extremely rude, not helpful,

The employees are extremely rude, not helpful, condescending, careless and will ignore you. Horrible service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're disappointed to hear about your negative experience. Our team takes great pride in providing exceptional customer service and we apologize for any rudeness or lack of helpfulness you experienced. We strive to improve and hope to have the opportunity to better serve you in the future. Brad Smicklas General Manager

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