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Prestige Auto Mall

(1,201 reviews)
Visit Prestige Auto Mall
Sales hours: 9:00am to 6:00pm
Service hours: 9:00am to 3:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 9:00am–5:00pm
Tuesday 9:00am–6:00pm 9:00am–5:00pm
Wednesday 9:00am–6:00pm 9:00am–5:00pm
Thursday 9:00am–8:00pm 9:00am–5:00pm
Friday 9:00am–6:00pm 9:00am–5:00pm
Saturday 9:00am–6:00pm 9:00am–3:00pm
Sunday Closed Closed
2022 consumer dealer award
View 4 awards
2022 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
(330) 582-1237 (330) 582-1237

Reviews

(1,201 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Prestige Auto Mall from DealerRater.

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I had a good experience with Prestige Auto Mall. They...

I had a good experience with Prestige Auto Mall. They answered my questions and were receptive to negotiations. John Hang in particular was easy to work with.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great place..good people joe was very helpful through the...

Great place..good people joe was very helpful through the whole process great guy..found me exactly what I want for the price I wanted it for!! Will come again

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Awesome Smooth Transaction!! Would return to purchase...

Awesome Smooth Transaction!! Would return to purchase another vehicle. Great prices was able to get my payment within my range!! Thanks Again!! Love My New To Me Acadia!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very easy to work with. Car was at a different location,...

Very easy to work with. Car was at a different location, salesman took me to other location and had me drive the car back. Finance team was great as well, was able to lower my interest rate and gave me a deal on a warranty.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Brought a 2009 Mercedes SL-500 from John. What a pleasure...

Brought a 2009 Mercedes SL-500 from John. What a pleasure to deal with him and this company. Totally professional, honest and easy to deal with. I recommend if you need a car or truck see John

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

John was amazing! And really went to bat for us and held...

John was amazing! And really went to bat for us and held down the Jeep for us! Even before it was available !! Finance was friendly and helpful and bared with us for having different schedules. I was continuously checked on and made sure things were running smooth!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Could not have had a better experience. I have purchased...

Could not have had a better experience. I have purchased more cars than I care to talk about. This was a very good all around buying experience. The salesman Joe Horvath, the Finance guy, the people working in the showroom, all made us feel welcome and like family. We would definitely refer Prestige to my friends and family. Ronald And Carol Chesla

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I purchased my Alfa Romeo from them today and I couldn't...

I purchased my Alfa Romeo from them today and I couldn't be happier! From the first email response, down to signing the last piece of paperwork, they were great! John was just amazing to work with! Super knowledgeable and very personable! Will definitely come back next time I'm in the market for a higher end vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

John Hang is a friendly, reliable, trustworthy salesman....

John Hang is a friendly, reliable, trustworthy salesman. He kept great communication with me and helped me get the car I wanted. Would heavily recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Bought a Jeep Grand Cherokee Overland and John H. was our...

Bought a Jeep Grand Cherokee Overland and John H. was our salesman. We came from over 3 hours away but that didn't matter. John made the sale so easy and quick. Any time I needed help with the numbers he was on it. Thanks John!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.