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Sales Closed
Service Closed
Mon 9:00 AM - 7:00 PM
Tue 9:00 AM - 7:00 PM
Wed 9:00 AM - 7:00 PM
Thu 9:00 AM - 7:00 PM
Fri 9:00 AM - 7:00 PM
Sat 10:00 AM - 6:00 PM
Sun Closed
Mon 9:00 AM - 7:00 PM
Tue 9:00 AM - 7:00 PM
Wed 9:00 AM - 7:00 PM
Thu 9:00 AM - 7:00 PM
Fri 9:00 AM - 7:00 PM
Sat 10:00 AM - 6:00 PM
Sun Closed
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Reviews

4.1
616 lifetime reviews. Includes reviews of Prestige Auto Mall from DealerRater.com
  • What A Relief...

    When I thought having no credit and having chapter 7 bankruptcy just being discharged was going to keep me from behind the wheel,...Thanks to Pres...


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    When I thought having no credit and having chapter 7 bankruptcy just being discharged was going to keep me from behind the wheel,...Thanks to Prestige Auto Mall and mostly Mr. Shane Beers for every minute you took the time out to focus on me and my family needs. One call, one visit and I had a relief of stress. I went through dozens of dealers and only left empty handed and time wasted... I recommend this to everyone who's car shopping no matter where your at. I drove from Cleveland and every minute was well worth it.. The coffee was even warm¿ but Thanks Prestige.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • prospective buyer

    Since I reside out of state I attempted to obtain additional information by email regarding a Nissan Altima Coupe that is still listed by Prestige...


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    Since I reside out of state I attempted to obtain additional information by email regarding a Nissan Altima Coupe that is still listed by Prestige; however, nobody ever responded to my email questions. Prospective buyers should never be ignored. Good way to lose a sale.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Annoying Issues, But We Like Do Our Car

    Drove an hour and a half to look at a car here. We felt like it was a decent price for the vehicle we wanted. I didn't appreciate some of the old...


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    Drove an hour and a half to look at a car here. We felt like it was a decent price for the vehicle we wanted. I didn't appreciate some of the old sales tactics that they used....your car is complete crap, but we'll do you a favor by taking it off of your hands sort of thing. We liked the SUV so we moved forward. Ok process from there. Finished after hours and they told us they couldn't put gas in the car for us because that person left. So we left with 28 miles til empty. Sales guy promised a gas card and were excited about the car so no biggie. Our issues in a nutshell: -Drive home we found out the heat was not working. -Called 1st thing the next morning. Manager says bring it back in, we'll take care of it...inconvenience yes, but awesome that they were so quick to offer to fix it. -Drove back up...1 1/2 hrs. Service and manager tells me its a big fix like $500. Back to sales tactics..."we took your awful car for way more than we should have, we can't eat such a big cost." Sure whatever...the car has no heat...that's kind of a big deal. Our fault for not noticing on the test drive when we had a/c on, but still integrity would fix it...we owned the car for less than 15 minutes when we realized it and 10 hrs later they knew it too when they opened again. -So manager says " will you pay half?" I say no. He says well the part we need we can't get because the place is now closed after sitting for nearly 2 hours while they figure out what is wrong. -Says why don't you take it to your mechanic and let us know...super...wasted 5 hours of my life and gas for that diagnostic and answer. -My mechanic says its a $100 fix...back flush the heat and change out the cabin air filter and clean it up a bit. "By the way did you realize you are 50 miles til oil change is due?" No we didn't...ugh. -Called manager, he's shocked and relieved, and did mail us a check which is why I rated then as high as I did. It was a hassle and a run around, but they followed through and paid. -I have zero faith in their service shop and feel that their claim to not mark up vehicles is because they skimp on things like checking their vehicles thoroughly and making sure they are ready to drive without immediate maintenance required. End of the day, now that our mechanic gave it a once over and fixed a few issues...oh and we have heat...we do like the car we purchased. Just un wanted hassles with Prestige Auto Mall.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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About Our Dealership

Dealer on Cars.com since October 2008

We are a family owned and operated dealership in Cuyahoga Falls, OH. Located just 20 minutes north of Akron-Canton Airport and 40 minutes southeast of Cleveland Hopkins Airport. We welcome ALL trade-ins and customers, Nationwide and Coast to Coast. Our commitment to treating you as our Neighbor extends beyond the vast inventory, into our straight forward Financing, Sales and Service Departments. Please feel free to explore our entire site and see all of the products, services, and research tools we have to offer. We look forward to assisting you realize your True Car goals.

""Low Markup, High Volume!" "Save Thousands, Buy Wholesale!""