Prestige Auto Mall

We had a decent time and received a fair deal with the help of Wyatt Westover

He was very helping, and kind all around great experience, and he a great person

The process was easy fast and informative, making my car buying experience even better. Wyatt was more than happy to help make the process happen, even on his day off. Thank you

Bought a car online from wyatt , was super impressed with the condition of the vehicle for the price.

This dealership took great care of me. They made an online transaction simple, easy and provided all the information and photos I asked for, as a picky out of state client.

The sales associates who took care of me on my purchase were very knowledgeable Of the vehicle. They made me feel as if I were the only buyer on the showroom floor. They got the job done and I'm a very happy buyer.

Shane was great to work with he was very knowledgeable as well as professional. Shane kept in contact with me and checked in with me about the new cars that had just became available. He made it his mission to find me my dream car and early birthday present. Thank you so much for all your hard work and dedication and also going the extra mile to make sure your customer was happy and satisfied. I will definitely be referring him to all my friends and family!

We had an excellent experience buying our vehicle. Tristian was great to work with and the rest of the team was also very friendly! Highly recommend.

Shane was very good in making the process of buying a car easy! I recommend him to others buying a vehicle.

SCAMMERS. My husband and I bought a 2019 Chevy Traverse IN CASH from them in March and the transmission blew after a month. We noticed the day we received the vehicle that it was hard-shifting into second gear. You can’t expect me to believe that the people at “Prestige” didn’t know this was happening. Unfortunately because of our hectic schedules, we struggled to find a time to get the car to the shop to have it looked over immediately. A few weeks later as I was driving with my 15 month old, the Traverse died in the middle of the road. It wouldn’t go in reverse or drive over 30 mph, and the Drive indicator light was flashing. We brought it to our mechanic and were quoted $11,000 for a transmission replacement. This is when we discovered that “Prestige” Auto Mall’s “warranty” doesn’t cover jack xxxx, and when my husband reached out to them to see what we could do about the blown transmission/warranty, they chastised him for not purchasing their $3,000 extended warranty. Why would we buy a $3k extended warranty? I would’ve just bought a better car for that money. When my husband filed a claim with their third party warranty company, they were only willing to pay $1,500 toward a $11,000 transmission replacement. The “dealership” offered to do the replacement “at cost”, but they’re now dodging his phone calls. We even got a second opinion from a shop that deals specifically with transmissions, and they quoted us at $8,000 for a refurbished transmission. I don’t know about you, but we can’t just come up with that kind of money after dropping the money we scrimped and saved on a car. We now have a $18k paperweight. It’s been sitting at the transmission shop for weeks. Also, the first time I took the car for a car wash, the black paint on the rims and emblems started to wash off. It looks like they colored it in with a paint stick. The front grille was also cracked and we were never told about this, despite having asked for a video of the entire car. They conveniently avoided that part in the video. We’ve been without a vehicle for over a month now, and have had to borrow vehicles from family members to get to work and transport our six children to school and extracurricular activities. Our summer plans are absolutely shot because we have no way to travel or do anything. This “dealership” is an absolute joke. I would NEVER expect to have to replace a transmission on a car I just bought from a dealership. If I wanted to pay almost $30k for a car, I would’ve just purchased a vehicle from a reputable, local dealership like we have in New York State. The only reason we bought from them was because we were looking for something very specific to transport our family of 8 and were having trouble finding anything locally. We can’t afford to just shell out $11k or the cost of a new vehicle because the piece of junk we bought from this joke of a dealership scammed us. The ONLY saving grace about this podunk “dealership” was their salesperson, Wyatt. He was easy to work with and responsive. Other than that, PLEASE save yourself the trouble and DO NOT DO BUSINESS WITH THESE CON ARTISTS. THEY DO NOT STAND BY THEIR VEHICLES.