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2017 consumer dealer award
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2017 consumer dealer award

Reviews

(535 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Five Star Hyundai Warner Robins from DealerRater.

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Good customer service

Very respectful did everything in a timely manner wanted to make sure that I was satisfied and went over everything with me for the 2nd time to make sure that I understood everything

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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EXcellent Service

Nice welcoming professional environment,knowledgeable ,helpful and nice team. Sales professional was very helpful,knowledgeable,friendly and nice. The service department was fast and prompt in a good timely manner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent experience

Brett Garmon really walked me through all the features of my new vehicle. I thought I'd figured most of it out and had one question and he took the time to make sure I knew even the things I'd found - but have me more info. Shaun Browning really helped me through the purchase of my vehicle. I came in with a USAA guaranteed price but we still had some differences to work out and he was great. Very patient! Got it done for me!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Hyundai’s great service

I highly recommend Five Star Hyundai dealership to anyone looking to buy a vehicle. The staff is very nice, professional, friendly and knowledgeable of the products and services.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Awesome experience!

Awesome experience!! Keep doing what you guys are doing and thank you for all you guys did for me ...I am very thankful and really enjoying my new car!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

awesome service

Had an overall very pleasing experience. The people helped out a great deal and were friendly and not overbearing. Would highly recommend going to this location!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Hakeem Slappy

I didn't get a chance to buy a car here yet because i had to leave early. Once I got out of the car I was greeted so pleasantly by Hakeem Slappy. When I go back he will definetly be the man I see to get my car. Great personality!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Hello, Alexis! Thank you for taking the time to provide us with your feedback on behalf of Hakeem. We will look forward to seeing you again in the future!

My Genesis Experience

Terrance provides outstanding professional service. I have now leased three vehicles through him, and have always been impressed with his knowledge and friendly manner. I recommend him to all my friends looking for a new or used vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Purchasing a Genesis

Always excellent experience at five star hyundai. Have purchased 9 vehicles from this dealership since 2010. Best Service Department in the state. They always take excellent care of their customers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Your dealership is top notch!

This was my first experience with Five Star Hyundai of Warner Robins. Your dealership is top notch! I have purchase 2 new cars from your dealership within 2 months. I can't say enough about Terrence Fannin as my sales point of contact. Terrence went above and beyond to make sure I purchased the cars I was most comfortable with. He gave me suggestions and his advice, but was in no way pushy what-so-ever. After I decided on a car the process was absolutely painless. The finance department Manager Mr. Darnel Daly was very quick and professional. I felt like family by the end of the whole process! I would recommend Terrence Fannin and Darnel Daly to anyone who is looking for a new or used vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.