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Cherner Brothers Auto Brokers

(209 reviews)
Visit Cherner Brothers Auto Brokers
Sales hours: 9:00am to 4:00pm
Service hours:
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Sales Service
Monday 9:00am–6:00pm 8:00am–5:00pm
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–6:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–4:00pm Closed
Sunday Closed Closed
(301) 761-4716 (301) 761-4716

Reviews

(209 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Cherner Brothers Auto Brokers from DealerRater.

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Great dealership

Great experience! Michael was very informative about the car and and the warranties offered. Walked out with a great deal on a great used car and felt happy about the transaction! Can’t say that every time I’ve ever bought a used car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Toni, thank you for sharing your positive experience with us! We're thrilled to hear that you had a great experience and that Michael provided you with valuable information about the car and warranties. We take pride in having knowledgeable and informative staff who can assist our customers in making well-informed decisions. We're also delighted to know that you walked out with a great deal on a great used car. Finding the right car at a fair price is important, and we're glad we could meet your expectations. We understand that buying a used car can sometimes be a daunting experience, and we're grateful that we were able to make it a positive and satisfying transaction for you. Your satisfaction and happiness are our top priorities, and we're glad we could deliver on that. If there's anything else we can do to further assist you or if you have any additional questions, please feel free to reach out. We truly appreciate your business and hope to serve you again in the future should you need our services.

Great car buying and selling experience

These folks are professional and ethical. Best buying and selling experiences I have ever had. The transactions were straightforward, without any of the stereotypical used car sales nonsense. I recommend them without hesitation.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Carlton, thank you for your review and for choosing Cherner Brothers to sell you 2016 Porsche Cayenne. It was a pleasure to work with you and we can't wait to see you in Kensington sometime again soon!

Things were easy reliable trustworthy kind broad f

Good experience I didn't get I wanted but it is fair will recommend people to the dealership. Felix and Carry felt in the most proffecional

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

James, thank you so much for your review and for coming to Kensington to sell us your 2003 Toyota Avalon. The Cherner Brothers team appreciates you and we will pass this along to Carey and Felix!

Excellent Professionalism

David was very kind and patient with going through the purchasing process. He helped find good financing and was quite patient when I called my own bank to crosscheck. It was a short and painless process, and he was professional from start to finish.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Rae, thank you for your review and for coming to Kensington to purchase the 2016 Toyota Corolla S! We will pass these kind words along to David and we are very aware how valuable he is to our team. Thanks again for choosing Cherner Brothers and we will see you in the future!

Top dollar for used vehicles

Carey and Michael were fantastic to work with! Everyone at Cherner Brothers was highly professional and were quick to offer honest feedback. They made selling our Mazda so seamless that we came back the following week to sell them our truck too! I would definitely recommend them to anyone looking to get top dollar - they beat CarMax every time!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Steve, thank you so much for your review and for coming to Cherner Brothers to sell us your 2015 Mazda 6 and 2011 Dodge Ram! We will be sure to pass this review along to Michael and Carey and we can't wait to welcome you back to Kensington in the future!

2015 Jeep Wrangler

Worked with Ray and had a great experience. He was very helpful and low pressure. Got the car I wanted and was on the road quickly. Was a pleasure to deal with and would highly recommend this dealership. We will definitely keep them in mind for our next vehicle! 👍

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Eric, thank you for your review and for coming to Cherner Brothers to purchase your 2015 Jeep Wrangler! We will be sure to let Ray know you enjoyed working with him. When you are in the market again we will look forward to welcoming you back to Kensington for another beautiful pre-owned vehicle!

A Fair and Friendly Transaction

I was hesitant at first to sell my vehicle to a dealership but Michael made the transaction simply, professionally, and worked with me to reach a fair price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
Worked with:
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Dealer response

Greg, thank you so much for your review and for coming to Cherner Brothers to sell us your 2011 Acura MDX. We love hearing that Michael made the process great for you and we look forward to seeing you in Kensington the next time you are looking to buy or sell a vehicle.

Honest and easy to work with

Great price, no hassles, no huge markups, took care of issues before sale, all went very smoothly. The price was right with just a small processing fee and no other hidden charges. Fixed a few items found in test drive. Nice warranty to be sure it's working well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for your review and for coming to Kensington to purchase your truck. The Cherner Brother's team hopes to see you again when you are back in the market!

Quick and easy!

Sold my truck to Cherner Brothers and Matthew was great every step of the way. Great customer service, answered every question. I’d recommend him if you are looking to sell your vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Paul, thank you so much for this review and for choosing Cherner Brothers and Matthew to sell us your 2017 Ram 2500. We appreciate you!

Thumbs Up

I had a good experience with Cherner Bros..... David was very helpful along with the sales team at Cherner Yule and Ray. I'm proud with my purchase from them even after having dealership check my purchase out to ensure vehicle was family safe. Green light given and dealer offered to purchase vehicle from me. OMG the finance Lady Mary Carmen is awesome the cherry on top to ensure your taking care of......

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 3.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Ray, thank you for your very kind review and thank you for coming to Kensington for your vehicle purchase. David, Yup, Ray and Mary Carmen are all very valuable members of the Cherner Brother's team and we love to hear you had a great experience with all of them. Happy driving!