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Cherner Brothers Auto Brokers

(209 reviews)
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Sales hours:
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Sales Service
Monday 9:00am–6:00pm 8:00am–5:00pm
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–6:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–4:00pm Closed
Sunday Closed Closed
(301) 761-4716 (301) 761-4716

Reviews

(209 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Cherner Brothers Auto Brokers from DealerRater.

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LOVE THIS DEALERSHIP!!

I am so happy I bought my first Range Rover from Cherner Bros! They have been extremely honest, helpful and understanding throughout the entire process! I walked in and walked out with my dream car, I wasn’t treated a certain way because I was a solo female. I was treated with respect and dignity, even after having my truck for a couple years & deciding to move to a new country in just a few weeks… I even sold my Range Rover back to them effortlessly. They were fair and have always treated me SO WELL! 10 stars for Cherner Bros 🥂

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service, great staff, great vehicles

Great customer service, short time waiting on paperwork and loan, great vehicles with many more appealing options. 9/10 would highly recommend if you're looking for a high quality used car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Brad, thank you for the 5 star review and for your great comments about our dealership! I would love to hear your feedback on how we could earn a 10/10 from you in the future. Feel free to e-mail me at mkamens@chernerbrothers.com or call me at 301-949-9095. We appreciate your business and look forward to welcoming you back in the future! - Michael

Great place

It was such a great experience, with such great people, the customer service there was amazing. Ray was such a good helper in the whole process and I good my car there. Highly recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Jazmin, thank you so much for the great review and comments. We are thrilled to hear that Ray took care of you and that you enjoyed your car buying experience. We hope to welcome you back soon! - Michael

Did not buy from them , because my wife did not like the

Did not buy from them , because my wife did not like the color . However they are easy to deal with , and very transparent . Place is run very well The salesperson was pleasant and knowledgeable .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

Thank you so much for your 5 star review. Although we wish we could have sold you the car we understand how important color is. Hopefully we can help you with a purchase in the future.

Great Small Dealer

I bought a vehicle from Cherner Bros Auto and dealt with Ray Turner. I live about 10 hours away from the dealer and was going to drive up or fly up and inspect the vehicle. I have never bought a car without looking or driving it. The vehicle was a hard-to-find vehicle and there are not a lot of them around. Ray sent me many pictures of the car and I asked him to put it on a lift for pictures of the frame to check for rust and condition and he did and sent many pictures. I also told him to take it for a drive and video it and he did. The weather got bad and the Covet was getting worse and decided not to go up or buy the car. Ray told me if I could not make it up to have the car inspected by someone local or an inspection group, so I got Lemon Squad to check it out. After dealing with the car for over 3 weeks and Ray was doing everything, I asked of him I bought the vehicle. I was going to have the car shipped and the cheapest I could find was $980 and Ray did some calling around and got it for $640 and that was cheap for shipping. I told Ray to hold off a week before delivery because of the weather. The car was picked up the next week and delivered the following day, which is unheard of. I just want to thank Ray and Cherner Bros for all he did. He called me back on everything I asked and did more than many dealers would do just to sell a vehicle. I can see why they have been around for so many years. So again, THANKS Ray Turner

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

David, thank you for the glowing review and kind words about Ray. He is a real asset to the team and we are thrilled to hear that he went above and beyond in getting you all of the information you needed to make an informed decision about purchasing your vehicle without seeing it. We appreciate your business and look forward to working with you again in the future! - Michael

Great people to work with

Carey was great and made the car selling so easy for me. He met me by my work place and everything was smooth. This is what is called customer service. Thank you Carey for what you do for your customers. Never loose your touch especially in this times we are in. You are the best.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Ruth, thank you for the wonderful review! We are thrilled to hear that you had a great experience with Carey and that the process was seamless. We appreciate your business and look forward to working with you again in the future! - Michael

Sell your car here.

I went to Cherner Brothers first to sell my Acura. But I knew that I should compare prices before I decided. Michael beat or matched the prices on 3 other dealers. He made selling my Acura to them so quick and easy. Michael even paid for my Uber ride home, 7 miles away.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you so much for the 5 star review. We are thrilled to hear that Michael gave you the customer service you deserved. We will be sure to pass this review along to Michael and keep us in mind for your future vehicle needs!

Toyota Prius

Ray Turner helped me choose the car that fit my needs and also help me with the finance options. Great car selections and the Prius that I purchased has low mileage good condition .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Luis, thank you so much for the 5 star review. We will pass the nice words along to Ray and hope to see you for your next purchase!

Great Customer Service = Happy Customers

We were on the lookout for a Jeep Grand Cherokee and found just what we wanted at Cherner Brothers. The sales office was comfortable and casual, without any sense of pressure or sales gimmicks. The Jeep was in great condition and priced better than any others we'd seen, and Ray was friendly and easy to work with. There was a minor glitch with the car right after we purchased it, and Ray immediately took care of the issue. We really enjoyed our experience with Cherner Brothers and would recommend them to anyone looking to purchase a used car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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A hidden gem

Sold car to dealership. Excellent experience in sharp contrast to working with most car dealerships. Very pleasant personnel, quick and easy transaction, and very competitive in the marketplace. Would definitely recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Chipster, thank you for the 5 star review and for your wonderful comments about your experience. Thrilled to hear that you had a smooth transaction with us and that we exceeded expectations based on your history with other dealerships. We appreciate your business, and look forward to welcoming you back in the future! - Michael