Downey Hyundai

Thank you for your rapid and kind service. You saved my afternoon and let me get my stuff done

Nice people Mahmoud is a good person he is so kind. Helps me tow time. Both are great.

It was a wonderful experience. Fun family friendly environment. They were thorough. Put me right in the car they helped me pick out.

Alejandra Padilla great sales representative, she met all my needs in find my new vehicle.

The overall experience was good. The two main problems had were with the person receiving you when you drive up was a bit rude. Second, they take a long time to bring your car to you. (Over 20 minutes waiting)

Great service. Hamza made sure my expectations were met. His follow up calls and messages were very much appreciated.

Service rep Mario was very rude and inconsiderate. I understand, everyone is busy. He does not need to tell anyone I can’t help right now because I’m busy and have other things to do when they’re just there to pick up the car. On top of that, I simply asked if they can check a problem that came up again and he said I would need to take it in another day since it wasn’t added on the notes. Also, they don’t consider the warranty unless you bring it up and question it. I’ve had the same issue come up again and again and they expect me to pay for repair again when they did the work themselves the last time. Be careful, they’re money hungry at this dealer.

Jacob went above and beyond to make sure I was taken care of and kept me updated every step of the way during my purchase. There was a little hiccup with how the vehicle was cleaned before driving off the lot, but Jacob took care of it and made it right. Working with Jacob was like working with a friend that's trying to take care of you, rather than your typical salesman.

Got a call that there’s a recall on the transmission control system so made an appointment but when I came in, they said the recall was on the seat heater unit. They couldn’t explain why I was being misinformed but it seems like this dealership can never get their facts straight. Not the first time this has happened. Customer service is terrible.

The absolute worst experience I have ever had. Terrible service would never recommend this place to anyone