Reviews
German
Bought a used car from them quick and easy Jeff Was great. Thanx
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you, it is really our pleasure to serve your automotive needs. We appreciate your business! Sincerely, Frank Fernandez, General Manager.
Purchased a used car
We purchased a car from Al Smith Jr., and had a very pleasant experience. Very happy with the overall experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your first-class rating! It's our delight to serve your automotive needs. Sincerely, Frank Fernandez, General Manager.
Assistant Principal
Wonderful experience because of the courteous staff.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, DJanira, it's our pleasure to serve your automotive needs! Thanks for being part of the Fields family! Best Regards, Frank Fernandez, General Manager.
Great experience
Very happy with my visit, staff was great from the all the way through helping getting in a new car. Thanks guys for a wonderful experience. Definitely would recommend thumbs up.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We sincerely appreciate your excellent score. If there is any way we may elevate your ownership further, please let me know. Best Regards, Frank Fernandez, General Manager.
Mrs Glorybee Butterfield
Everyone at Fields BMW was very friendly and helpful
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your high marks! If there is anything further we may do to enhance the quality of your ownership or experience, please let me know. Sincerely, Frank Fernandez, General Manager.
New M3 owner!
The sales person was very friendly and a great person to deal with. This is my first higher-end car purchase and always felt comfortable. No pressure tactics or nonsense. The usual dealer up sells were made during the closing paperwork with the financial person but wasn't too painful. The wait seemed a little long but it was a bit of a spontaneous purchase and the anticipation maybe made the wait feel longer. All the staff was great and I would certainly return and recommend others.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Congratulations on your new BMW, Chris! We make it our business to know our customers and provide you with the highest level of customer service. I'm delighted to learn that we succeeded in this. If there is anything else we may do to heighten your ownership experience, please give me a call or drop by my office the next time you stop in. Sincerely, Frank Fernandez, General Manager.
2016 328i BMW
Arie was very helpful and a joy to work with! He did everything he could to.make this transaction affordable and pleasant. He was very clear on how this process will work.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your review and for choosing Fields BMW. I'm happy that you enjoyed your visit and we're looking forward to serving you in the future. Kind Regards, Frank Fernandez, General Manager.
Excellent customer service
Great customer service experience, very clean,organize and diversity of options
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to review your experience with us. I'm am very pleased to hear that our staff made your visit pleasant. Please check out our Facebook, Twitter and other social pages for promotions that you might be interested in. We look forward to serving you in the future, as always. Thank you for choosing Fields. Sincerely, Frank Fernandez, General Manager.
Leasing 2016 BMW 435i Gran Coupe
Was looking to lease a 2016 BMW 320i but saw a good deal on a demo 435i. Arie, the salesman was friendly, knowledgeable and welcoming. I was new to the leasing process and everyone at the dealership was helpful. Returned to do the 10000 mile service and Nancy the service advisor was also very helpful and the service depth was well run.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you very much for making us your automotive choice, Edward! We appreciate your loyalty and your continued trust in our dealership and our staff. Rest assured that we will do everything it takes to make us deserving of your loyalty on each and every visit. Sincerely, Frank Fernandez, General Manager.
Very good service
Everybody in the dealership helped me a lot and the service was excellent.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Mrs. Campos-Scharff, we appreciate your business, your loyalty and your trust. Please don't hesitate to contact us if there is anything we can help you with moving forward. It's our pleasure to serve you. Kind Regards, Frank Fernandez, General Manager.